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Acura Columbus - Service Center

Dublin, OH

4.9
1,274 Reviews

1,274 Reviews of Acura Columbus - Service Center

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October 03, 2023

I have been a customer for over 10 years. The service advisors have always been top shelve. Voting with my $$$$ More

by muscat841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Acura Columbus responded

Thanks for being with us the past decade — that is great! Thanks for your kind words. It is greatly appreciated! - John Connelly Owner/Acura Columbus

October 02, 2023

Dublin Acura has great customer service and fast service! Will definitely come back. Thank you! More

by GoBucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Acura Columbus responded

Very nice!! Greatly appreciated. Thank you very much. - John Connelly Owner/Acura Columbus

October 01, 2023

The service department is always friendly, competent, and efficient. I appreciate their outstanding customer service! Very professional group! More

by ptatera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure. Zach usually takes care of me. He had to leave, but the gentleman who field in for him was equally wonderful.
Oct 01, 2023 -

Acura Columbus responded

Thank you! Very nice!! It was most likely either Larry or Brent that filled in for Zach. We appreciate your kind words. - John Connelly Owner/Acura Columbus

September 30, 2023

I took my 2010 TSX in to have a partially deflated tire looked at, and they found two problems which were promptly fixed. Service advisor Zach and technician Patrick were immensely helpful. I could not ask More

by drobbinshome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Acura Columbus responded

Excellent - I am glad Zach and Pat could help. Very nice of you to write - we really appreciate it! Thanks, John Connelly Owner/Acura Columbus

September 29, 2023

Service support is outstanding. They are always upbeat and willing to address any question in a professional manner. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Acura Columbus responded

Very nice — we really appreciate it!! Thanks for trusting us and for your support. - John Connelly Owner/Acura Columbus

September 27, 2023

Friendly, able to schedule appointment that was good for me, transportation provided. Vehicle ready at time promised. Purchased my vehicle here and do all service here. Very pleased with this dealership. More

by Jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Acura Columbus responded

Thanks for your trust - we appreciate it! Very nice of you to write. Thanks, John Connelly Owner/Acura Columbus

September 25, 2023

Staff is amazing. Friendly, knowledgeable and very communicative. I’ve bought 3 vehicles from this dealership and every interaction I’ve had with them is world class. More

by Dvargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Acura Columbus responded

Thank you 3x over!!! You made my day with your note - so nice! Greatly appreciated. Thank you for your trust. - John Connelly Owner/Acura Columbus

September 25, 2023

My tlx just turned 100,000 miles and everything is falling apart. My next car will not be an Acura. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Prescott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Acura Columbus responded

Just following up — thanks for emailing with me and talking with Larry Jones. I hope you know that we want to help make your experience with your Acura better. Thanks, John Connelly Owner/Acura Columbus

September 25, 2023

The team at Acura responds timely, they are helpful and they come up with solutions when needed. I highly recommend them! More

by Bmeyerhoffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Acura Columbus responded

Thanks for the recommendation! We greatly appreciate your trust! - John Connelly Owner/Acura Columbus

September 25, 2023

Happy with service provided. Todd Skidmore wonderful to work with. Service washed my car it looked great. More

by rchristopher3053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Acura Columbus responded

Good news! Thank you so much. I am glad Todd could help and I really appreciate your nice note. Thanks, John Connelly Owner/Acura Columbus

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