Acura Columbus - Service Center

Bruce texted before he came. Very polite and helpful! Was notified about everything going on with my car. Very polite and helpful! Was notified about everything going on with my car. More

This is my fifth consecutive Acura. The product, service, people keep me coming back. Could not imagine going elsewhere. The product, service, people keep me coming back. Could not imagine going elsewhere. More

Friendly and knowledgeable folks who really seem to enjoy their jobs and the service they provide is top notch. their jobs and the service they provide is top notch. More

Great Service, Zack is a great service technician and the coffee is pretty good too! coffee is pretty good too! More

Clayton Prescott, an advisor, to good care of me. Great customer service. Unfortunately, a part I needed was on back order, so I wasn't able to get all services done. The loaner vehicle was s Great customer service. Unfortunately, a part I needed was on back order, so I wasn't able to get all services done. The loaner vehicle was superb! More

Nothing but issues with my experience. Within less than 1 year of owning a used vehicle sold from this dealership I’ve had to replace the ENGINE within 4 months of owning it. The car was g Within less than 1 year of owning a used vehicle sold from this dealership I’ve had to replace the ENGINE within 4 months of owning it. The car was going to be sold to me with a bad ALTERNATOR luckily I caught a picture of the warning code that would flash for only a second then go away while driving and had to show the sales person. Now there’s an oil leak after the engine has been replaced with another $1000 estimate to repair. Very unsettling experience More

First service appointment was quick and convenient. Plenty of appointments available and they were accurate of how long it would take. Staff was friendly and welcoming. They went over the service summa Plenty of appointments available and they were accurate of how long it would take. Staff was friendly and welcoming. They went over the service summary at the end and were great all around. Glad to be a part of this dealership! More

everyone goes over + above! they are quick to respond + kind as can be. they offer a valet service for oil change etc that can’t be beat! saves so much time + they are super eff they are quick to respond + kind as can be. they offer a valet service for oil change etc that can’t be beat! saves so much time + they are super efficient. More

Quality service every single time I visit. I have 3 Acuras and only deal with this location. Recently purchased used certified in October 2022, discovered a small cosmetic chip in paint issue I have 3 Acuras and only deal with this location. Recently purchased used certified in October 2022, discovered a small cosmetic chip in paint issue on roof of car. Acura worked very hard with me to come to a more palatable resolution than an estimate I received from a referred auto body location. I’m very appreciative of their continued commitment to service. More

My experience at Acura Columbus was awesome! The team was efficient, knowledgeable and caring from vehicle drop off to pick up. Yes I will drive an extra 35 to 45 minutes for best in class vehi The team was efficient, knowledgeable and caring from vehicle drop off to pick up. Yes I will drive an extra 35 to 45 minutes for best in class vehicle and customer service. Thank you to all the team members who made this possible for me. More