Acura Columbus - Service Center

First service appointment was quick and convenient. Plenty of appointments available and they were accurate of how long it would take. Staff was friendly and welcoming. They went over the service summa Plenty of appointments available and they were accurate of how long it would take. Staff was friendly and welcoming. They went over the service summary at the end and were great all around. Glad to be a part of this dealership! More

Quality service every single time I visit. I have 3 Acuras and only deal with this location. Recently purchased used certified in October 2022, discovered a small cosmetic chip in paint issue I have 3 Acuras and only deal with this location. Recently purchased used certified in October 2022, discovered a small cosmetic chip in paint issue on roof of car. Acura worked very hard with me to come to a more palatable resolution than an estimate I received from a referred auto body location. I’m very appreciative of their continued commitment to service. More

My experience at Acura Columbus was awesome! The team was efficient, knowledgeable and caring from vehicle drop off to pick up. Yes I will drive an extra 35 to 45 minutes for best in class vehi The team was efficient, knowledgeable and caring from vehicle drop off to pick up. Yes I will drive an extra 35 to 45 minutes for best in class vehicle and customer service. Thank you to all the team members who made this possible for me. More

Very kind, professional people working- explained everything to me and helped me understand my car everything to me and helped me understand my car More

Works hard to help me take care of my great little car. Very trustworthy and thorough. Very trustworthy and thorough. More

Very impressed with the level of technology infrastructure they have invested in to make it easy to communicate with customers. infrastructure they have invested in to make it easy to communicate with customers. More

The staff at Acura Columbus are very helpful and all questions. They are very courteous from the time you pull up until long after you leave. The customer service in all aspects from purchasing my acu questions. They are very courteous from the time you pull up until long after you leave. The customer service in all aspects from purchasing my acura to getting it serviced is impeccable. One of the reasons we will own acura vehicles. More

Zack in Service Department is Excellent! Very professional and the service was quick. Highly recommend Acura Columbus ! Very professional and the service was quick. Highly recommend Acura Columbus ! More

I love taking my car here. They never try to up sell, the prices are reasonable, and I get a free car wash and a mint. What’s not to love! Everyone from the live text chat on a They never try to up sell, the prices are reasonable, and I get a free car wash and a mint. What’s not to love! Everyone from the live text chat on a desktop, to inperson is so friendly. Jami Meredith is a delight! I really appreciated having service updates sent by text and email so I could quickly read and approve without having a protracted phone conversation. Saves us all time! More

Been a loyal customer for a decade since college graduation. Always have full comfort servicing my Acura with them! graduation. Always have full comfort servicing my Acura with them! More