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Acura Columbus - Service Center

Dublin, OH

4.9
1,251 Reviews

1,251 Reviews of Acura Columbus - Service Center

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September 21, 2023

Quality service. Prompt and fast service as well as giving you honest information. Great job guys! More

by jcannelongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Acura Columbus responded

Thanks for the opportunity to help! Glad all went well. - John Connelly Owner/Acura Columbus

September 19, 2023

Took the car in for oil service. No charge for the first two, plus they vacuumed the floor mats and washed it! All in under an hour! Fabulous service! More

by msoller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Acura Columbus responded

I am glad all went well - thanks for trusting us to help. Thanks, John Connelly Owner/Acura Columbus

September 19, 2023

I was very happy with the service, great people. Will be going to Acura of Columbus for any future maintenance or future purchases. More

by remo.ventresca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Acura Columbus responded

Good news! Thank you very much. We really appreciate your trust. Thanks, John Connelly Owner/Acura Columbus

September 18, 2023

Bruce texted before he came. Very polite and helpful! Was notified about everything going on with my car. More

by Bsmith060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce
Sep 18, 2023 -

Acura Columbus responded

Thanks! Great to read on Bruce and greatly appreciated. Have a good night! - John

September 16, 2023

This is my fifth consecutive Acura. The product, service, people keep me coming back. Could not imagine going elsewhere. More

by rickcolby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Acura Columbus responded

Thank you 5x over!!!!! We appreciate your trust. So great to read. Thanks, John Connelly Owner/Acura Columbus

September 16, 2023

Great Service, Zack is a great service technician and the coffee is pretty good too! More

by TDESCHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Acura Columbus responded

Glad you liked the coffee — and Zach! Thanks for trusting us to help. - John Connelly Owner/Acura Columbus

September 16, 2023

Friendly and knowledgeable folks who really seem to enjoy their jobs and the service they provide is top notch. More

by RAF1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Acura Columbus responded

Very nice of you to say - we really appreciate it! Thanks for trusting us to help. - John Connelly Owner/Acura Columbus

September 15, 2023

Clayton Prescott, an advisor, to good care of me. Great customer service. Unfortunately, a part I needed was on back order, so I wasn't able to get all services done. The loaner vehicle was s More

by Mrs. Canady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Acura Columbus responded

Glad Clay was able to help — sorry about the part. We seem to run into that issue a lot since Covid. Hopefully supply chains will get straightened out sooner rather than later. Glad you liked the loaner! Thanks, John Connelly Owner/Acura Columbus

September 15, 2023

everyone goes over + above! they are quick to respond + kind as can be. they offer a valet service for oil change etc that can’t be beat! saves so much time + they are super eff More

by stacbaird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : terry in valet!!!!, Terry Nader
Sep 17, 2023 -

Acura Columbus responded

Thanks Stacy - that is really nice and thanks for recognizing Terry, Todd, Zach, Jami, Clay, Ashley, Jerry and Hayley! I hope you enjoy your Sunday and have a good week. - John Connelly Owner/Acura Columbus

September 15, 2023

Nothing but issues with my experience. Within less than 1 year of owning a used vehicle sold from this dealership I’ve had to replace the ENGINE within 4 months of owning it. The car was g More

by shockleyda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Acura Columbus responded

Austin - I am sorry that the 2009 MDX that you bought from us had multiple issues. Now all is fixed and you have moved away. I would have liked it if you would have updated your review, but I understand that you have moved on with your life. Good luck. - John Connelly Owner/Acura Columbus

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