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Acura Columbus - Service Center

Dublin, OH

4.9
1,274 Reviews

1,274 Reviews of Acura Columbus - Service Center

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October 21, 2023

Service advisor was efficient, friendly and expert. Met the Parts dude - great young man. A future GM in the making of you continue to invest in him m. Showroom looked awesome. New MDX Type S is stunni More

by Phil.Bronsdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Loring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Acura Columbus responded

Thanks Phil! Glad that Todd and the Parts dude were able to help. We are super fortunate to have a great team! I agree on the MDX Type S. We appreciate your kindness! Thanks, John Connelly Owner/Acura Columbus

October 17, 2023

I have had a few instances of tire problems in the last couple of years. While I could simply call some roadside assistance, I prefer to take my car back to the local dealership where I am familiar with so More

by tekandel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Acura Columbus responded

Thanks for trusting us to help! Makes us feel good. Hopefully no more tire problems! Thanks, John Connelly Owner/Acura Columbus

October 17, 2023

i like this place. iwill be back. hope you have loaner soon. please let me know More

by qiaoke.gong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Acura Columbus responded

Thanks for the note — I let Todd know on the loaner car. I hope we can continue to help for years in the future! - John Connelly Owner/Acura Columbus

Oct 21, 2023 -

qiaoke.gong responded

I already replaced 4 tires. Todd Skidmore's multiple-point inspection report showed the mileage of my car is 140441, while in Zach Zeune's report the mileage is 64956. Other car service's and my reading is the similar. I have no idea where this 1400441 miles come from. Is there some other way to read the meter? For that I got suggestion of 105000 mile service. I called your service department 6147632106 multiple time, but no body picked up the phone. Can you please investigate it and let me know the real mileage of my car. Thank you very much and I look forward to your reply.

October 17, 2023

Pickup and delivery services are super convenient. Acura Columbus, they have supportive employees and theirs services are excellent. I am always satisfied them. More

by Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader
Oct 20, 2023 -

Acura Columbus responded

Very nice!! We really appreciate your kind words. Thanks for being our customer! - John Connelly Owner/Acura Columbus

October 16, 2023

Always pleasant technicians and helpful. They go the extra mile to answer any question I may have. The work is always completed in a timely fashion. More

by tweety43017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Acura Columbus responded

Very nice of you to write — we really appreciate it! I am glad Zach and the team were able to help. Thanks, John Connelly Owner/Acura Columbus

October 14, 2023

It was easy to schedule the service. The service was done quickly and the service representative explained clearly to me what other services will be due. More

by Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Acura Columbus responded

I am glad it was easy! Thank you so much for writing - we really appreciate it! - John Connelly Owner/Acura Columbus

October 11, 2023

I have been a customer of Columbus Acura for over 13 years.It’s especially nice that it’s always the same crew waiting on me! Their service department is exceptional and always provides detailed inform More

by Donna Carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Acura Columbus responded

Thank you x 13!!!!!!!!!!!!! - John Connelly Owner/Acura Columbus

October 11, 2023

My vehicle was picked up at my residence for an oil change. It was returned quickly and I was kept informed throughout the process concerning recommended services. They make car maintenance so easy. My More

by Brittany M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett, Terry Nader
Oct 16, 2023 -

Acura Columbus responded

Excellent! Love this note. Easy is what we want! Thanks for writing! - John Connelly Owner/Acura Columbus

October 09, 2023

Clayton was so kind and very helpful. My experience was very positive and professional. All the staff was great. More

by dhcolelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Acura Columbus responded

Great to read about Clay - thank you so much! Thanks, John Connelly Owner/Acura Columbus

October 05, 2023

Great service in the service department. Todd and all were friendly and prompt. I like their advice. More

by Mma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2023 -

Acura Columbus responded

Thanks for trusting us and I am glad Todd and the team could help! - John Connelly Owner/Acura Columbus

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