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Acura Columbus - Service Center

Dublin, OH

4.9
1,258 Reviews

1,258 Reviews of Acura Columbus - Service Center

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September 25, 2023

Staff is amazing. Friendly, knowledgeable and very communicative. I’ve bought 3 vehicles from this dealership and every interaction I’ve had with them is world class. More

by Dvargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Acura Columbus responded

Thank you 3x over!!! You made my day with your note - so nice! Greatly appreciated. Thank you for your trust. - John Connelly Owner/Acura Columbus

September 25, 2023

My tlx just turned 100,000 miles and everything is falling apart. My next car will not be an Acura. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Prescott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Acura Columbus responded

Just following up — thanks for emailing with me and talking with Larry Jones. I hope you know that we want to help make your experience with your Acura better. Thanks, John Connelly Owner/Acura Columbus

September 25, 2023

The team at Acura responds timely, they are helpful and they come up with solutions when needed. I highly recommend them! More

by Bmeyerhoffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Acura Columbus responded

Thanks for the recommendation! We greatly appreciate your trust! - John Connelly Owner/Acura Columbus

September 25, 2023

Happy with service provided. Todd Skidmore wonderful to work with. Service washed my car it looked great. More

by rchristopher3053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Acura Columbus responded

Good news! Thank you so much. I am glad Todd could help and I really appreciate your nice note. Thanks, John Connelly Owner/Acura Columbus

September 23, 2023

Great service department! Highly recommended. They kept me updated and provided me a nice car while mine was being repaired. More

by jennifera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2023 -

Acura Columbus responded

Very nice — thank you so much! We really appreciate your kind words. Thanks, John Connelly Owner/Acura Columbus

September 22, 2023

Service advisor, Todd Skidmore, was outstanding. This was my initial service visit after my MDX purchase. He took the time to explain the service levels and options and also provided a review of wha More

by GCRice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Acura Columbus responded

Good news!! Thanks for writing and telling us that you had a good experience with Todd. We appreciate it! Thanks, John Connelly Owner/Acura Columbus

September 22, 2023

Great ppl and service and fast too and with a new Acura free oil change and tire rotation More

by janetsolly2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2023 -

Acura Columbus responded

Thanks for taking the time to write — I am glad you had a good experience! Thanks, John Connelly Owner/Acura Columbus

Sep 23, 2023 -

janetsolly2001 responded

Your very welcome

September 21, 2023

Quality service. Prompt and fast service as well as giving you honest information. Great job guys! More

by jcannelongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Acura Columbus responded

Thanks for the opportunity to help! Glad all went well. - John Connelly Owner/Acura Columbus

September 19, 2023

I was very happy with the service, great people. Will be going to Acura of Columbus for any future maintenance or future purchases. More

by remo.ventresca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Acura Columbus responded

Good news! Thank you very much. We really appreciate your trust. Thanks, John Connelly Owner/Acura Columbus

September 19, 2023

Took the car in for oil service. No charge for the first two, plus they vacuumed the floor mats and washed it! All in under an hour! Fabulous service! More

by msoller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Acura Columbus responded

I am glad all went well - thanks for trusting us to help. Thanks, John Connelly Owner/Acura Columbus

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