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Acura Columbus - Service Center

Dublin, OH

4.9
1,258 Reviews

1,258 Reviews of Acura Columbus - Service Center

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October 11, 2023

I have been a customer of Columbus Acura for over 13 years.It’s especially nice that it’s always the same crew waiting on me! Their service department is exceptional and always provides detailed inform More

by Donna Carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Acura Columbus responded

Thank you x 13!!!!!!!!!!!!! - John Connelly Owner/Acura Columbus

October 11, 2023

My vehicle was picked up at my residence for an oil change. It was returned quickly and I was kept informed throughout the process concerning recommended services. They make car maintenance so easy. My More

by Brittany M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett, Terry Nader
Oct 16, 2023 -

Acura Columbus responded

Excellent! Love this note. Easy is what we want! Thanks for writing! - John Connelly Owner/Acura Columbus

October 09, 2023

Clayton was so kind and very helpful. My experience was very positive and professional. All the staff was great. More

by dhcolelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Acura Columbus responded

Great to read about Clay - thank you so much! Thanks, John Connelly Owner/Acura Columbus

October 05, 2023

Great service in the service department. Todd and all were friendly and prompt. I like their advice. More

by Mma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2023 -

Acura Columbus responded

Thanks for trusting us and I am glad Todd and the team could help! - John Connelly Owner/Acura Columbus

October 03, 2023

I have been a customer for over 10 years. The service advisors have always been top shelve. Voting with my $$$$ More

by muscat841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Acura Columbus responded

Thanks for being with us the past decade — that is great! Thanks for your kind words. It is greatly appreciated! - John Connelly Owner/Acura Columbus

October 02, 2023

Dublin Acura has great customer service and fast service! Will definitely come back. Thank you! More

by GoBucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Acura Columbus responded

Very nice!! Greatly appreciated. Thank you very much. - John Connelly Owner/Acura Columbus

October 01, 2023

The service department is always friendly, competent, and efficient. I appreciate their outstanding customer service! Very professional group! More

by ptatera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure. Zach usually takes care of me. He had to leave, but the gentleman who field in for him was equally wonderful.
Oct 01, 2023 -

Acura Columbus responded

Thank you! Very nice!! It was most likely either Larry or Brent that filled in for Zach. We appreciate your kind words. - John Connelly Owner/Acura Columbus

September 30, 2023

I took my 2010 TSX in to have a partially deflated tire looked at, and they found two problems which were promptly fixed. Service advisor Zach and technician Patrick were immensely helpful. I could not ask More

by drobbinshome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Acura Columbus responded

Excellent - I am glad Zach and Pat could help. Very nice of you to write - we really appreciate it! Thanks, John Connelly Owner/Acura Columbus

September 29, 2023

Service support is outstanding. They are always upbeat and willing to address any question in a professional manner. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Acura Columbus responded

Very nice — we really appreciate it!! Thanks for trusting us and for your support. - John Connelly Owner/Acura Columbus

September 27, 2023

Friendly, able to schedule appointment that was good for me, transportation provided. Vehicle ready at time promised. Purchased my vehicle here and do all service here. Very pleased with this dealership. More

by Jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Acura Columbus responded

Thanks for your trust - we appreciate it! Very nice of you to write. Thanks, John Connelly Owner/Acura Columbus

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