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Acura Columbus - Service Center

Dublin, OH

4.9
1,274 Reviews

1,274 Reviews of Acura Columbus - Service Center

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November 18, 2023

I did servicing of my vehicle from here and extremely happy with the service provided More

by rrajat_c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Acura Columbus responded

Thanks for trusting us to help - we greatly appreciate it! - John Connelly Owner/Acura Columbus

November 16, 2023

Very friendly and accommodating staff - especially Clayton in auto services. Extremely professional and helpful. Five stars. More

by elainesbuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Outstanding service department. Todd Skidmore had me in and out for an A1 service on my MDX. Great feeling to know I will be taken care of in such a professional and respectful mann More

by LANKAJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Acura Columbus responded

Super! Glad Todd could help and thanks for taking the time to write! - John Connelly Owner/Acura Columbus

November 15, 2023

Superior service throughout my experience. They personalized all my interactions. Clay assisted me from start to finish. He was extremely professional. More

by carolrkill1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Acura Columbus responded

Very nice! I am glad Clay could help. We appreciate your trust. Thanks, John Connelly Owner/Acura Columbus

November 15, 2023

Always treated well. It’s worth the drive from. Westerville. I appreciate a returned clean car. More

by Dorieburkhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Acura Columbus responded

Thanks for making the drive - we appreciate it!! Very nice. - John Connelly Owner/Acura Columbus

November 14, 2023

Service department was friendly and attentive. My service was performed in a timely manner. Everything was explained clearly upon completion. I am totally satisfied. More

by Rich Finn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Acura Columbus responded

Good news — so nice of you to take the time to write! Thanks for trusting us. - John Connelly Owner/Acura Columbus

November 14, 2023

My wife was so impressed with their service that she purchased her own Acura. They treat us both like royalty. It’s a top notch organization. More

by coachjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Acura Columbus responded

Fantastic! So great to read. Thank you so much - John Connelly Owner/Acura Columbus

November 14, 2023

The team at Acura of Columbus was Awesome! Very polite, professional and made you happy you chose their dealership to have routine maintenance completed on my vehicle! More

by Stewartk43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Stewartk43 responded

Awesome experience!

Nov 15, 2023 -

Acura Columbus responded

Thank you so much! We appreciate your trust and your very nice words — makes us feel good! Thanks, John Connelly Owner/Acura Columbus

November 07, 2023

Outstanding dedication to customer service! ! Will certainly go back for further maintenance and when shopping for a new vehicle . More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Acura Columbus responded

Fantastic! We appreciate your trust. Thanks, John Connelly Owner/Acura Columbus

November 06, 2023

Always knowledgeable and friendly. Zach is great to work with and answers any questions I have. More

by fluteafterhours
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader
Nov 09, 2023 -

Acura Columbus responded

Very glad that Zach has been helpful and thank you so much for taking the time to write! Thanks, John Connelly Owner/Acura Columbus

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