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Acura Columbus - Service Center

Dublin, OH

4.9
1,251 Reviews

1,251 Reviews of Acura Columbus - Service Center

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October 17, 2023

Pickup and delivery services are super convenient. Acura Columbus, they have supportive employees and theirs services are excellent. I am always satisfied them. More

by Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader
Oct 20, 2023 -

Acura Columbus responded

Very nice!! We really appreciate your kind words. Thanks for being our customer! - John Connelly Owner/Acura Columbus

October 16, 2023

Always pleasant technicians and helpful. They go the extra mile to answer any question I may have. The work is always completed in a timely fashion. More

by tweety43017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Acura Columbus responded

Very nice of you to write — we really appreciate it! I am glad Zach and the team were able to help. Thanks, John Connelly Owner/Acura Columbus

October 14, 2023

It was easy to schedule the service. The service was done quickly and the service representative explained clearly to me what other services will be due. More

by Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Acura Columbus responded

I am glad it was easy! Thank you so much for writing - we really appreciate it! - John Connelly Owner/Acura Columbus

October 11, 2023

I have been a customer of Columbus Acura for over 13 years.It’s especially nice that it’s always the same crew waiting on me! Their service department is exceptional and always provides detailed inform More

by Donna Carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Acura Columbus responded

Thank you x 13!!!!!!!!!!!!! - John Connelly Owner/Acura Columbus

October 11, 2023

My vehicle was picked up at my residence for an oil change. It was returned quickly and I was kept informed throughout the process concerning recommended services. They make car maintenance so easy. My More

by Brittany M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett, Terry Nader
Oct 16, 2023 -

Acura Columbus responded

Excellent! Love this note. Easy is what we want! Thanks for writing! - John Connelly Owner/Acura Columbus

October 09, 2023

Clayton was so kind and very helpful. My experience was very positive and professional. All the staff was great. More

by dhcolelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Acura Columbus responded

Great to read about Clay - thank you so much! Thanks, John Connelly Owner/Acura Columbus

October 05, 2023

Great service in the service department. Todd and all were friendly and prompt. I like their advice. More

by Mma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2023 -

Acura Columbus responded

Thanks for trusting us and I am glad Todd and the team could help! - John Connelly Owner/Acura Columbus

October 03, 2023

I have been a customer for over 10 years. The service advisors have always been top shelve. Voting with my $$$$ More

by muscat841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Acura Columbus responded

Thanks for being with us the past decade — that is great! Thanks for your kind words. It is greatly appreciated! - John Connelly Owner/Acura Columbus

October 02, 2023

Dublin Acura has great customer service and fast service! Will definitely come back. Thank you! More

by GoBucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Acura Columbus responded

Very nice!! Greatly appreciated. Thank you very much. - John Connelly Owner/Acura Columbus

October 01, 2023

The service department is always friendly, competent, and efficient. I appreciate their outstanding customer service! Very professional group! More

by ptatera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure. Zach usually takes care of me. He had to leave, but the gentleman who field in for him was equally wonderful.
Oct 01, 2023 -

Acura Columbus responded

Thank you! Very nice!! It was most likely either Larry or Brent that filled in for Zach. We appreciate your kind words. - John Connelly Owner/Acura Columbus

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