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Acura Columbus - Service Center

Dublin, OH

4.9
1,251 Reviews

1,251 Reviews of Acura Columbus - Service Center

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October 31, 2023

Excellent service every time. This trip it was factory warranty cost me 0. Text service has quick responses. More

by ron1cor1318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Acura Columbus responded

Glad you like our texting! So do I! Thanks for your trust. - John Connelly Owner/Acura Columbus

October 31, 2023

Does an excellent job. Response is quick and so is the service can’t complain.! More

by Chuloo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Acura Columbus responded

Very nice! I am glad Clay has been able to help. Thanks for taking the time to write! - John Connelly Owner/Acura Columbus

October 26, 2023

Super convenient and professional. Good reports of the work needed and completed - very highly recommended More

by gtmack01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Acura Columbus responded

Thanks for the recommendation! We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

October 26, 2023

Prompt service, courteous employees. Car was ready earlier than originally projected. We had an excellent experience! More

by SWBARTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Acura Columbus responded

Good news! I like to read that. Thanks for the opportunity - I am glad Todd and Zach could help. - John Connelly Owner/Acura Columbus

October 25, 2023

Staff is always very helpful Worked with Larry and Todd S today They always make me feel like family😊 More

by Anthony Parsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Acura Columbus responded

Made my day! Very nice. Thanks — I am glad Larry and Todd can help. Thanks, John Connelly Owner/Acura Columbus

October 23, 2023

"Acura of Columbus" has treated me so great. I really appreciate their awesome, friendly and courteous service! Not to mention their attention to detail...and follow up! 11/10! 👍👍👍 More

by Pups07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Acura Columbus responded

Very nice - thank you so much! We really appreciate it! - John Connelly Owner/Acura Columbus

Oct 23, 2023 -

Pups07 responded

My pleasure!

October 22, 2023

Great Experience! Everyone was helpful and walked through the work that was going to be done to my car in good detail. More

by awoodsline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Acura Columbus responded

Good news! Thank you so much for writing. I am glad Todd and Jami could help. Thanks, John Connelly Owner/Acura Columbus

October 21, 2023

Service advisor was efficient, friendly and expert. Met the Parts dude - great young man. A future GM in the making of you continue to invest in him m. Showroom looked awesome. New MDX Type S is stunni More

by Phil.Bronsdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Loring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Acura Columbus responded

Thanks Phil! Glad that Todd and the Parts dude were able to help. We are super fortunate to have a great team! I agree on the MDX Type S. We appreciate your kindness! Thanks, John Connelly Owner/Acura Columbus

October 17, 2023

I have had a few instances of tire problems in the last couple of years. While I could simply call some roadside assistance, I prefer to take my car back to the local dealership where I am familiar with so More

by tekandel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Acura Columbus responded

Thanks for trusting us to help! Makes us feel good. Hopefully no more tire problems! Thanks, John Connelly Owner/Acura Columbus

October 17, 2023

i like this place. iwill be back. hope you have loaner soon. please let me know More

by qiaoke.gong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Acura Columbus responded

Thanks for the note — I let Todd know on the loaner car. I hope we can continue to help for years in the future! - John Connelly Owner/Acura Columbus

Oct 21, 2023 -

qiaoke.gong responded

I already replaced 4 tires. Todd Skidmore's multiple-point inspection report showed the mileage of my car is 140441, while in Zach Zeune's report the mileage is 64956. Other car service's and my reading is the similar. I have no idea where this 1400441 miles come from. Is there some other way to read the meter? For that I got suggestion of 105000 mile service. I called your service department 6147632106 multiple time, but no body picked up the phone. Can you please investigate it and let me know the real mileage of my car. Thank you very much and I look forward to your reply.

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