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Acura Columbus - Service Center

Dublin, OH

4.9
1,258 Reviews
Call Service Center (614) 502-5463

1,258 Reviews of Acura Columbus - Service Center

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November 14, 2023

Service department was friendly and attentive. My service was performed in a timely manner. Everything was explained clearly upon completion. I am totally satisfied. More

by Rich Finn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Acura Columbus responded

Good news — so nice of you to take the time to write! Thanks for trusting us. - John Connelly Owner/Acura Columbus

November 14, 2023

My wife was so impressed with their service that she purchased her own Acura. They treat us both like royalty. It’s a top notch organization. More

by coachjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Acura Columbus responded

Fantastic! So great to read. Thank you so much - John Connelly Owner/Acura Columbus

November 07, 2023

Outstanding dedication to customer service! ! Will certainly go back for further maintenance and when shopping for a new vehicle . More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Acura Columbus responded

Fantastic! We appreciate your trust. Thanks, John Connelly Owner/Acura Columbus

November 06, 2023

Always knowledgeable and friendly. Zach is great to work with and answers any questions I have. More

by fluteafterhours
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader
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Nov 09, 2023 -

Acura Columbus responded

Very glad that Zach has been helpful and thank you so much for taking the time to write! Thanks, John Connelly Owner/Acura Columbus

November 03, 2023

Always professional. Communicate well with customers. Good explanations of service needed. Appreciate a loaner car. More

by ABW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Acura Columbus responded

Very nice - I am glad Jami could help! I appreciate you taking the time to write. Thanks, John Connelly Owner/Acura Columbus

November 03, 2023

Love Zack he always makes my visit easy for anything I need for my car. I trust him with what I need or don’t need for my car service Thanks Zack! More

by sgrabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Acura Columbus responded

Very nice! So great to read on Zach — very cool! Thanks, John Connelly Owner/Acura Columbus

November 01, 2023

Accura in Dublin has serviced our MDX for the last 3 years and service was always excellent. Highly recommended! More

by MDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Acura Columbus responded

Thanks for the recommendation! We appreciate your trust the last 3 years. Thanks, John Connelly Owner/Acura Columbus

October 31, 2023

Excellent service every time. This trip it was factory warranty cost me 0. Text service has quick responses. More

by ron1cor1318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Acura Columbus responded

Glad you like our texting! So do I! Thanks for your trust. - John Connelly Owner/Acura Columbus

October 31, 2023

Does an excellent job. Response is quick and so is the service can’t complain.! More

by Chuloo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Acura Columbus responded

Very nice! I am glad Clay has been able to help. Thanks for taking the time to write! - John Connelly Owner/Acura Columbus

October 26, 2023

Super convenient and professional. Good reports of the work needed and completed - very highly recommended More

by gtmack01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Acura Columbus responded

Thanks for the recommendation! We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

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