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Acura Columbus - Service Center

Dublin, OH

4.9
1,275 Reviews

1,275 Reviews of Acura Columbus - Service Center

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January 23, 2024

Bought my MDX almost a year ago. Car has been great as has my service experience at dealership. More

by matto99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Acura Columbus responded

Thank you so much! We really appreciate it. - John Connelly Owner/Acura Columbus

January 12, 2024

Service department is great! Todd helped tremendously with my car I was kept updated on all steps of my service More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Acura Columbus responded

Very nice to read! Made my day. Thanks. I am glad Todd could help. - John Connelly Owner/Acura Columbus

January 12, 2024

The visit was well organized (and fully staffed) - everything was on time which is very important. More

by mminor2334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Connelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Acura Columbus responded

Thanks! I am glad all went well and thanks for taking the time to write us. - John Connelly Owner/Acura Columbus

January 08, 2024

I had my car serviced here for the first time today 1/8/24. The service is efficient and price was right. They got my loyalty from here on. More

by Pourchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Acura Columbus responded

Thanks for giving us the opportunity! Glad to have you join us. - John Connelly Owner/Acura Columbus

January 05, 2024

Ready friendly staff they take care of the car very well. I am very happy with the customer service. More

by Halit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Acura Columbus responded

Good news! Thank you so much for being our customer. - John Connelly Owner/Acura Columbus

December 26, 2023

Acura Columbus always hits it out of the park! Shout out to the Service staff, Todd, Jami, Zach, Clayton, and Larry. These folks know their Acuras! More

by CRUIKSHANK740
Workmanship
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurel, Terry Nader
Dec 27, 2023 -

Acura Columbus responded

Thanks Jim! Super nice of you and greatly appreciated. I hope all is well. - John

December 23, 2023

Always a friendly and a pleasure to work with! They’re fast, efficient, and they explain what was done to your vehicle! More

by walk_amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2023 -

Acura Columbus responded

So nice and greatly appreciated! Thank you so much. Have a good weekend. - John Connelly Owner/Acura Columbus

December 20, 2023

Service Rep Zack was great. Not thrilled with the service tech. I believe he was just checking boxes when it came to things needing done to the vehicle More

by Irishsorts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Acura Columbus responded

Thanks! Very helpful. You are 100% right. After talking to Zach and getting the facts, we talked to the tech. I am sorry for the trouble. I greatly appreciate you writing and helping us out. - John Connelly Owner/Acura Columbus

December 18, 2023

Fantastic communication. Everything was professional and taken care of in timely manner. Will definitely use dealership again for future needs. More

by tpleonard01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Acura Columbus responded

Excellent! I love to read about good communication - that is so important. Thanks for taking the time to write! - John Connelly Owner/Acura Columbus

December 13, 2023

I had my first service experience and everything went great. I really appreciate the valet service. More

by khelfant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader
Dec 14, 2023 -

Acura Columbus responded

Perfect! Welcome and I am glad all went well. Thanks, John Connelly Owner/Acura Columbus

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