Back

Acura Columbus - Service Center

Dublin, OH

4.9
1,275 Reviews

1,275 Reviews of Acura Columbus - Service Center

Sort by
February 06, 2024

Always excellent service at Acura Columbus. They explain all services required and provide excellent follow-up after the service to make sure everything was satisfactory. More

by rlmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Acura Columbus responded

So nice! We greatly appreciate you taking the time to write. Thanks for your trust. - John Connelly Owner/Acura Columbus

February 03, 2024

The service is professional, courteous, quick and always produce quality work! Very comfortable waiting area while you wait. They always make me feel like I am the most important person there! More

by Judy1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Acura Columbus responded

That is very nice — you are definitely important to us! Thank you very much. - John Connelly Owner/Acura Columbus

February 01, 2024

Great Honest dealer to work with. No pressure sales and service. I have purchased five cars from them and get them all serviced there. More

by Troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Acura Columbus responded

Thank you 5x over!!!!! Very glad to have you as our customer and we greatly appreciate it. Thanks, John Connelly Owner/Acura Columbus

February 01, 2024

Quick and friendly reception and service. Service Advisor Clayton and Mechanic Shing are the best in the industry. The courtesy loaner vehicle is. Nice touch. More

by JW
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shing...was outstanding
Feb 01, 2024 -

Acura Columbus responded

Very nice! I am glad Clay and Shing could help. Thanks, John Connelly Owner/Acura Columbus

January 31, 2024

Friendly and quick, great location for waiting on your vehicle, and good communication through texting. Whole process was simple and felt high quality. More

by zackisenhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Acura Columbus responded

Very nice! Thank you so much Zack - we really appreciate it! Thanks, John Connelly Owner/Acura Columbus

January 26, 2024

This dealership has friendly staff, quality service and fair prices. It’s always a pleasure to work with them. More

by Stephanieskidmore5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Acura Columbus responded

Thanks Stephanie - we appreciate it!! I hope all is well. - John

January 26, 2024

The service department is the best part of this dealership. I’ve been going here for 11 years. They are honest, kind and make sure all your concerns are addressed. They value your time and really w More

by cprabhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Acura Columbus responded

Thanks 11x over!!!!!!!!!!! Super nice and greatly appreciated. - John Connelly Owner/Acura Columbus

January 26, 2024

Acura Columbus is friendly, professional and easy to work with. I was able to book my service appointment online and was greater as soon as I arrived the day of my service appointment, they gave me an estima More

by smdenney87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Acura Columbus responded

Thanks - that is so nice! You really made my day. - John Connelly Owner/Acura Columbus

January 24, 2024

5 stars just isn't enough. I can't explain how satisfied I am with the care and attention we received last week after we discovered one of our wheels had broken a stud and lost More

by kerrj712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Acura Columbus responded

Thank you so much!! I am glad Clay and the team could help. - John Connelly Owner/Acura Columbus

January 24, 2024

Speed, efficiency and customer focus is what you get! Thank you for the care you provide my investment! More

by jhward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Acura Columbus responded

Very nice! We really appreciate your kind words. Thanks, John Connelly Owner/Acura Columbus

...
17
...