Back

Acura Columbus - Service Center

Dublin, OH

4.9
1,258 Reviews

1,258 Reviews of Acura Columbus - Service Center

Sort by
December 20, 2023

Service Rep Zack was great. Not thrilled with the service tech. I believe he was just checking boxes when it came to things needing done to the vehicle More

by Irishsorts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Acura Columbus responded

Thanks! Very helpful. You are 100% right. After talking to Zach and getting the facts, we talked to the tech. I am sorry for the trouble. I greatly appreciate you writing and helping us out. - John Connelly Owner/Acura Columbus

December 18, 2023

Fantastic communication. Everything was professional and taken care of in timely manner. Will definitely use dealership again for future needs. More

by tpleonard01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Acura Columbus responded

Excellent! I love to read about good communication - that is so important. Thanks for taking the time to write! - John Connelly Owner/Acura Columbus

December 13, 2023

I had my first service experience and everything went great. I really appreciate the valet service. More

by khelfant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader
Dec 14, 2023 -

Acura Columbus responded

Perfect! Welcome and I am glad all went well. Thanks, John Connelly Owner/Acura Columbus

December 11, 2023

Love this dealership ! !! They are the best ! Jami iwonderful, honest and very helpful !!! Very pleased with every appointment I have had here. More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Acura Columbus responded

Agreed on Jami! Thank you for your trust. - John Connelly Owner/Acura Columbus

December 07, 2023

I love the convenience of maintenance that this dealership provides! I work at night so I was extremely happy that they picked my car up from my house, did the oil change, and brought my car back w More

by aysha2611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Connelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Acura Columbus responded

Exactly what we want — very cool! Thanks, John Connelly Owner/Acura Columbus

December 06, 2023

Scheduling was easy. Service was friendly and efficient.. I would recommend this dealership for your Acura service. More

by pmsondej
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Acura Columbus responded

Easy and friendly — exactly what we want! Thank you so much — very nice of you. - John Connelly Owner/Acura Columbus

December 02, 2023

Excellent service, couldn’t be any easier to work with. Will definitely consider dealership when buying my next car. More

by Dlwaugh55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Acura Columbus responded

Good news! I am glad Jami could help and thanks for the opportunity! - John Connelly Owner/Acura Columbus

December 01, 2023

Efficient and friendly, service and communication are top notch. Having a car to use for longer repairs is very helpful. More

by sueawal1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Acura Columbus responded

Thanks for taking the time to write - we appreciate it! I am glad Zach and Clay could help. - John Connelly Owner/Acura Columbus

November 30, 2023

Excellent service. I really appreciate the valet pick up and drop off at my home! However, the text letting me know work was done with link to bill pay did not give an More

by gjamesson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Acura Columbus responded

Glad you liked the valet service! Sorry for the lack of billing info — we should have sent you the multi point inspection and repair order by email and I am guessing in did not go through. I am glad you were able get the info you needed. Thanks, John Connelly Owner/Acura Columbus

November 23, 2023

Multipoint inspection checklist items were explained clearly by service advisor and service was completed to my satisfaction More

by knbhaskar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Acura Columbus responded

Good to read — I am glad you got a clear explanation! Thanks for the opportunity to help! - John Connelly Owner/Acura Columbus

...
17
...