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Acura Columbus - Service Center

Dublin, OH

4.9
1,251 Reviews
Call Service Center (614) 502-5463

1,251 Reviews of Acura Columbus - Service Center

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December 01, 2023

Efficient and friendly, service and communication are top notch. Having a car to use for longer repairs is very helpful. More

by sueawal1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2023 -

Acura Columbus responded

Thanks for taking the time to write - we appreciate it! I am glad Zach and Clay could help. - John Connelly Owner/Acura Columbus

November 30, 2023

Excellent service. I really appreciate the valet pick up and drop off at my home! However, the text letting me know work was done with link to bill pay did not give an More

by gjamesson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2023 -

Acura Columbus responded

Glad you liked the valet service! Sorry for the lack of billing info — we should have sent you the multi point inspection and repair order by email and I am guessing in did not go through. I am glad you were able get the info you needed. Thanks, John Connelly Owner/Acura Columbus

November 23, 2023

Multipoint inspection checklist items were explained clearly by service advisor and service was completed to my satisfaction More

by knbhaskar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2023 -

Acura Columbus responded

Good to read — I am glad you got a clear explanation! Thanks for the opportunity to help! - John Connelly Owner/Acura Columbus

November 22, 2023

Great service. Timely and professional. Scheduling was very easy and finished in less than time allocated. More

by pyramid1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2023 -

Acura Columbus responded

Glad to read that we made good use of your time! Super important. Thanks, John Connelly Owner/Acura Columbus

November 21, 2023

Everyone was very responsive and friendly. Scheduling the appointment online was quick and easy to do. More

by mwise95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2023 -

Acura Columbus responded

Glad it was easy — thanks for giving us the opportunity to help! - John Connelly Owner/Acura Columbus

November 20, 2023

Excellent service always, kind and polite people, scheduling easy, a short distance from my house and provide a free valet. More

by Eldomom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader
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Nov 26, 2023 -

Acura Columbus responded

Very nice — we appreciate your kind words! Thanks for your trust and the opportunity to help. - John Connelly Owner/Acura Columbus

November 19, 2023

Clayton the service writer was very helpful and very polite. I am very much satisfied with all the work that was done! Thank you so much for the wonderful people you have employed! More

by pastorwilliemiller123@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
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Nov 18, 2023 -

pastorwilliemiller123@gmail.com responded

Thank you!

November 18, 2023

I did servicing of my vehicle from here and extremely happy with the service provided More

by rrajat_c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2023 -

Acura Columbus responded

Thanks for trusting us to help - we greatly appreciate it! - John Connelly Owner/Acura Columbus

November 16, 2023

Very friendly and accommodating staff - especially Clayton in auto services. Extremely professional and helpful. Five stars. More

by elainesbuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 15, 2023

Outstanding service department. Todd Skidmore had me in and out for an A1 service on my MDX. Great feeling to know I will be taken care of in such a professional and respectful mann More

by LANKAJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Acura Columbus responded

Super! Glad Todd could help and thanks for taking the time to write! - John Connelly Owner/Acura Columbus

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