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Acura Columbus - Service Center

Dublin, OH

4.9
1,274 Reviews

1,275 Reviews of Acura Columbus - Service Center

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March 05, 2024

Friendly, professional staff. When I'm in the market for a new ride, you'll be my first stop! More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Acura Columbus responded

Thanks — we’ll be ready for you! - John Connelly Owner/Acura Columbus

March 05, 2024

Jami is the very best service advisor. Jami got me in and diagnosed and out in less than 24hrs. Shing my technician outstanding! Acura of Columbus is the very best! Thank you all. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Connelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Acura Columbus responded

Agreed on Jami and Shing! Thanks for trusting us to help. Greatly appreciated. - John Connelly Owner/Acura Columbus

March 04, 2024

Expedient service. Service advisors are knowledgeable. The free car wash is a nice amenity to provide to customers. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Acura Columbus responded

Thanks Paul! The car wash can definitely be hit or miss, but we do try. I am glad Todd and Zach could help and thanks for writing!! - John Connelly Owner/Acura Columbus

March 01, 2024

Easy to schedule, easy to plan, great to work with. The staff is outstanding and Todd is someone you can absolutely depend on More

by segruetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Acura Columbus responded

Fantastic! I am glad Todd and Zach have been able to help. Thanks for your trust! - John Connelly Owner/Acura Columbus

February 15, 2024

Always first class customer service at Acura Columbus. Brought my vehicle in for servicing and was in and out in 45 minutes. Staff are always super courteous and helpful. More

by Jenlking77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Acura Columbus responded

Thanks for your trust - we appreciate it! - John Connelly Owner/Acura Columbus

February 13, 2024

I made the right choice in going with this dealership for my car. The sales experience was hassle free. Their service appointments are impeccable. You can't go wrong with these guys More

by chukwudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Acura Columbus responded

Wonderful! That is so nice of you and greatly appreciated! Thanks, John Connelly Owner/Acura Columbus

February 12, 2024

The service team does a great job explaining what services are currently needed and sends updates as needed. More

by jcarbo28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Acura Columbus responded

Very nice - thanks for taking the time to write! I am glad Zach and the team have been able to help and we appreciate your trust. Thanks, John Connelly Owner/Acura Columbus

February 12, 2024

Todd is my service advisor of choice. But the whole team is great. They make servicing your car, hassle free. From the moment you pull up till you cash out, they are efficient, courteous More

by rod.vaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Acura Columbus responded

Wow - thank you so much! So nice. We appreciate your trust. I am glad Todd and the team could help. Thanks, John Connelly Owner/Acura Columbus

February 12, 2024

Always prompt organized service with friendly staff. Enjoy the perk of car wash and vacuuming. More

by barbvan45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Acura Columbus responded

Very nice - thanks for taking the time to write! I am glad all went well and we appreciate your trust. Thanks, John Connelly Owner/Acura Columbus

February 07, 2024

Outstanding service department! ! They care about their customers and went above and beyond. Committed to excellence. More

by Steve Silvers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Acura Columbus responded

Fantastic! Thank you so much. Very nice of you. We really appreciate it! Thanks, John Connelly Owner/Acura Columbus

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