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Acura Columbus - Service Center

Dublin, OH

4.9
1,251 Reviews

1,251 Reviews of Acura Columbus - Service Center

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February 15, 2024

Always first class customer service at Acura Columbus. Brought my vehicle in for servicing and was in and out in 45 minutes. Staff are always super courteous and helpful. More

by Jenlking77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Acura Columbus responded

Thanks for your trust - we appreciate it! - John Connelly Owner/Acura Columbus

February 13, 2024

I made the right choice in going with this dealership for my car. The sales experience was hassle free. Their service appointments are impeccable. You can't go wrong with these guys More

by chukwudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Acura Columbus responded

Wonderful! That is so nice of you and greatly appreciated! Thanks, John Connelly Owner/Acura Columbus

February 12, 2024

The service team does a great job explaining what services are currently needed and sends updates as needed. More

by jcarbo28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Acura Columbus responded

Very nice - thanks for taking the time to write! I am glad Zach and the team have been able to help and we appreciate your trust. Thanks, John Connelly Owner/Acura Columbus

February 12, 2024

Todd is my service advisor of choice. But the whole team is great. They make servicing your car, hassle free. From the moment you pull up till you cash out, they are efficient, courteous More

by rod.vaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Acura Columbus responded

Wow - thank you so much! So nice. We appreciate your trust. I am glad Todd and the team could help. Thanks, John Connelly Owner/Acura Columbus

February 12, 2024

Always prompt organized service with friendly staff. Enjoy the perk of car wash and vacuuming. More

by barbvan45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Acura Columbus responded

Very nice - thanks for taking the time to write! I am glad all went well and we appreciate your trust. Thanks, John Connelly Owner/Acura Columbus

February 07, 2024

Outstanding service department! ! They care about their customers and went above and beyond. Committed to excellence. More

by Steve Silvers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Acura Columbus responded

Fantastic! Thank you so much. Very nice of you. We really appreciate it! Thanks, John Connelly Owner/Acura Columbus

February 06, 2024

Always excellent service at Acura Columbus. They explain all services required and provide excellent follow-up after the service to make sure everything was satisfactory. More

by rlmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Acura Columbus responded

So nice! We greatly appreciate you taking the time to write. Thanks for your trust. - John Connelly Owner/Acura Columbus

February 03, 2024

The service is professional, courteous, quick and always produce quality work! Very comfortable waiting area while you wait. They always make me feel like I am the most important person there! More

by Judy1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Acura Columbus responded

That is very nice — you are definitely important to us! Thank you very much. - John Connelly Owner/Acura Columbus

February 01, 2024

Great Honest dealer to work with. No pressure sales and service. I have purchased five cars from them and get them all serviced there. More

by Troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Acura Columbus responded

Thank you 5x over!!!!! Very glad to have you as our customer and we greatly appreciate it. Thanks, John Connelly Owner/Acura Columbus

February 01, 2024

Quick and friendly reception and service. Service Advisor Clayton and Mechanic Shing are the best in the industry. The courtesy loaner vehicle is. Nice touch. More

by JW
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shing...was outstanding
Feb 01, 2024 -

Acura Columbus responded

Very nice! I am glad Clay and Shing could help. Thanks, John Connelly Owner/Acura Columbus

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