Acura Columbus - Service Center

All star organization Excellent people to work with in the service area! Empowered to take care of the customer! This dealership isn't the closest one to me but is my go-to Excellent people to work with in the service area! Empowered to take care of the customer! This dealership isn't the closest one to me but is my go-to when I need work done! More

Navigation system repair The drive in the navigation system was replaced as it had been locking up and was defective. The dealership brought a loaner car to our house that we The drive in the navigation system was replaced as it had been locking up and was defective. The dealership brought a loaner car to our house that we used for almost 2 weeks while the part was ordered and replaced in our RDX. Dealership kept us up to date on repairs during th dealership kept us up to date repairs. More

Treated like royalty! Everything went smoothly from dropping off my car, to picking it up. Wonderful and nice caring people. Everyone knew what they were doing. Would hi Everything went smoothly from dropping off my car, to picking it up. Wonderful and nice caring people. Everyone knew what they were doing. Would highly recommend their service department to all! I felt like royalty! I have NEVER had that kind of treatment at any other dealership I have ever been to. I was VERY IMPRESSED! Thank you! More

Oil change tire rotation Work started on time and was delivered earlier than expected. Staff was courteous and explained what the service would entail. I would recommend this Work started on time and was delivered earlier than expected. Staff was courteous and explained what the service would entail. I would recommend this service department. More

First Service Experience I was VERY pleased with my first service at Acura Columbus. I felt that everyone cared about me and my car. I came 1 1/2 hours away to buy this car a I was VERY pleased with my first service at Acura Columbus. I felt that everyone cared about me and my car. I came 1 1/2 hours away to buy this car and then to have it serviced. I was concerned about how I would be treated. It was the BEST car service experience I have ever had. I will come the next time feeling confident and pleased that I chose Acura Columbus to purchase my car and to have it serviced. EVERYONE we talked with was VERY helpful and kind. More

Efficient Service was thorough and efficient. I was in and out in an hour and sometimes that is not always the case when I get my car serviced. Staff was friend Service was thorough and efficient. I was in and out in an hour and sometimes that is not always the case when I get my car serviced. Staff was friendly and helpful. I would recommend. More

Fast, friendly service! The staff is very professional, warm, and welcoming. I was in and out in an hour. I really appreciate the end to end inspection performed on my car ea The staff is very professional, warm, and welcoming. I was in and out in an hour. I really appreciate the end to end inspection performed on my car each time I take it in. More

Great service as always Brought in my 2014 MDX for its A1 service and dealt with Todd, who always does a great job and is very courteous. I continue to come back to this dea Brought in my 2014 MDX for its A1 service and dealt with Todd, who always does a great job and is very courteous. I continue to come back to this dealership (had a 2009 TL before) because they know how to make customers #1. Highly recommended! More

Service Department Outstanding Came into dealership with a burnt out low beam headlight. Service attendant, Zach explained the diagnostics to be performed and potential issues i m Came into dealership with a burnt out low beam headlight. Service attendant, Zach explained the diagnostics to be performed and potential issues i might face if it were more than a burnt out headlight. Zach was not scheduled to be in early the next morning and turned me over to Todd. Todd listened and ensured me that he would be available when i brought the car back in to get service the next morning. Acura Columbus handled this issue with my car very well. I was driven to my office at Polaris by a 22 year veteran of the company. What a pleasant experience. The work effort turned out to be only a a burnt out headlight. Outstanding treatment by everyone at Acura Columbus. I would recommend Acura Columbus to everyone. Thank you More

Trouble shooting The dealership was very professional , prompt and effective. The problem I experienced was not found but all obvious potential sites were investigated The dealership was very professional , prompt and effective. The problem I experienced was not found but all obvious potential sites were investigated. The oil change was incremental and timing was right on the estimate. Car was washed as well.. Great job. I am missing a pair of Maui Jim prescription sun glasses that if you find them please let me know. Not sure when I had them last. Larry Baker More