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Acura Columbus - Service Center

Dublin, OH

4.9
1,295 Reviews

1,295 Reviews of Acura Columbus - Service Center

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February 29, 2016

Oil change I was at Accura service recently and received very good service. Friendly and quick service. Did not have to wait very long and everything was explain More

by PREMASHANKAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

Acura Columbus responded

Friendly and quick is great! Thank you so much for being our customer. Thanks, John Connelly Owner, Acura Columbus

February 28, 2016

overpriced I had a 2012 Honda Odyssely EX which was serviced at Roush Honda. They charged me $75.95 for a A1 service which is the same as yours service that y More

by DANSTONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mar 15, 2016 -

Acura Columbus responded

When you had your RDX serviced with us, a B1 service was performed, not an A1. We called Roush and they quoted a charge of $168 for a B1. Our price is exactly the same with Roush on an A1. We do our best to remain up-to-date with our pricing and to remain competitive or beat Honda pricing. I hope this answers your question. I am sorry for any confusion. If you ever have a question with anything we work on, please feel free to call our Service Manager, Larry Jones, directly at 614-763-2104. We take these reviews very seriously and I hope you feel that I have cleared up the misunderstanding. Lastly, we'd be happy to work on your Odyssey also if you'd like! Thanks, John Connelly Owner/Acura Columbus

February 17, 2016

Friendly, Fast Service My first visit to Acura Columbus service was a good one, and left a great impression. People were professional, friendly and the took care of every de More

by MMRAMZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2016 -

Acura Columbus responded

Thank you! Our service team takes great pride in making the process as fast and easy as possible. Please don't hesitate to let us know if you have any additional questions, we are here to help. Jay Barger Operations Manager

Feb 18, 2016 -

Acura Columbus responded

Fantastic! Thanks for giving us a try. We are very glad to have you as our customer. - John Connelly Owner/Acura Columbus

February 15, 2016

Great experience with Service Team The Service Team at Acura Columbus was very professional and efficient. Mr. Todd Skidmore took the time to explain to me the service needs of my Acur More

by BYOUNG50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2016 -

Acura Columbus responded

We try to work on communicating better every day. So nice to read that Todd was able to help you. Thanks for being our customer! - John Connelly Owner/Acura Columbus

February 15, 2016

Acura of Dubin rocks! Couldn't be happier with Zach and the Service ream. Thanks for servicing my son's 98 RL quickly and professionally. Having been a Sevice and Operati More

by NSMSBAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown manager
Feb 16, 2016 -

Acura Columbus responded

Great to hear from a former Service and Operations Manager! Your review definitely makes us happy. Thank you very much. - John Connelly Owner/Acura Columbus

February 12, 2016

Acura service Spectacular experience the entire staff function as one unit. No one to big or too small. Keep it up guys and girls. Everyone was positive throughout More

by captainbob268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Meyer
Feb 12, 2016 -

Acura Columbus responded

Thanks for the opportunity! Jay Barger Operations Manager

February 11, 2016

Fast and painless! I have purchased 3 cars from Acura Columbus and had them all serviced at this dealer. Every time I visit the employees are prompt, organized and cour More

by HEATHERPBLACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember, but I thought the service guy that checked me in was Bob.
Feb 12, 2016 -

Acura Columbus responded

Great! We really appreciate your loyalty and support. Thank you for taking the time to share your experience. Jay Barger Operations Manager

Feb 16, 2016 -

Acura Columbus responded

Thank you 3x over! We try to always be around to help and we can't thank you enough for choosing us. Thanks, John Connelly Owner/Acura Columbus

February 10, 2016

In and Out Arrived at the appointed time and everything was ready to get the service done quickly. John Collins had made all the arrangements to make this a spee More

by DREXS66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Collins
Feb 10, 2016 -

Acura Columbus responded

Steve- Great to read about John. He does a tremendous job keeping us all on track. Thanks for taking the time to write. - John Connelly Owner/Acura Columbus

February 08, 2016

AMAZING CUSTOMER SERVICE! I received amazing service. They did a few recalls for me and gave me a loaner for the day as well as cleaning out my truck which was needed. Would hi More

by AMY.LAVETTE79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who helped me but everyone was great!
Feb 08, 2016 -

Acura Columbus responded

Thanks for giving us a chance to help! Very nice review and we greatly appreciate it. - John Connelly Owner/Acura Columbus

February 01, 2016

Totally Taken Care Of I only recently started going to this dealership because of a recall I had on my car, but I have been coming back ever since. They think of everything More

by kristen114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
Feb 01, 2016 -

Acura Columbus responded

We are very happy to have you as our customer and we really appreciate your business! Thank you very much. - John Connelly Owner/Acura Columbus

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