Acura Columbus - Service Center

Check a low air tire A little disappointed. All staff were very accommodating and nice and facilities are fine. Since I have hazard warranty I had the tire looked at and a A little disappointed. All staff were very accommodating and nice and facilities are fine. Since I have hazard warranty I had the tire looked at and a bad bead caused need for remounting (not covered by warranty). But it was a little ridiculous that even though I had an appointment, a tire remounting was a three hour experience. More

Excellent service on a battery replacement My battery died and a driver was sent to jump the vehicle. I went to the service center where the battery was checked and replaced quickly. The serv My battery died and a driver was sent to jump the vehicle. I went to the service center where the battery was checked and replaced quickly. The service and professionalism of the employees is consistent and always top-notch. I was in and out in far less than an hour, even without an appointment. Thank you! More

Professional, honest & friendly This is only my second service visit at Acura Columbus. I was once again extremely impressed with the professionalism, honesty and friendly atmosph This is only my second service visit at Acura Columbus. I was once again extremely impressed with the professionalism, honesty and friendly atmosphere. The entire staff, from check-in to check out, seemed genuinely engaged in their work and happy to be of service -- very rare. Todd Skidmore is excellent at his job. More

Everything aspect was well thought out, implemented perfectl Every staff member was exceeding well trained,loved the two lounges. Was able to work in the quiet one and got more done than I would have at work. Ve Every staff member was exceeding well trained,loved the two lounges. Was able to work in the quiet one and got more done than I would have at work. Very professional. Have already told others how great the experience was for me. They even washed my car for me. More

Great customer service We love using Acura Columbus! They were very helpful with our vehicle repairs. We worked with Bob Meyer. He communicated matters promptly and was very We love using Acura Columbus! They were very helpful with our vehicle repairs. We worked with Bob Meyer. He communicated matters promptly and was very friendly. We would highly recommend Acura Columbus! More

Excellent Service I recently purchased a new 2015 TLX at Acura of Rochester. The car had some problems. They have went out of their way to correct the problem and bey I recently purchased a new 2015 TLX at Acura of Rochester. The car had some problems. They have went out of their way to correct the problem and beyond. I would highly recommend this dealership to anyone. More

Excellent Service Chris was very professional and made sure all maintenance aspects ( battery, tire pressure and filters) were working to Acura's standards) or replace Chris was very professional and made sure all maintenance aspects ( battery, tire pressure and filters) were working to Acura's standards) or replaced for my recently purchased RLX . No aspect of the maintenance was too minor or too major. He is a fine representative for Acura and I trust their service department. More

Great service from start to finish I was treated so well by everyone, from the valets to the service techs to the cashier. Service providers were accurate in their time frames and excel I was treated so well by everyone, from the valets to the service techs to the cashier. Service providers were accurate in their time frames and excelled in communicating with me about the status of my car. More

Exceptional Service and Fantastic People Zack and team went out of their way to make sure that I remained informed throughout the process of getting some pretty serious work completed on my v Zack and team went out of their way to make sure that I remained informed throughout the process of getting some pretty serious work completed on my vehicle. In the end, everything went perfectly and I was extremely satisfied with the whole experience. I highly recommend the Service Team at Acura Columbus :-) More

Wonderful experience All in all every step of the way it was a nice experience . I booked the appt over the phone the night before with no hassle. Drive in the next morn All in all every step of the way it was a nice experience . I booked the appt over the phone the night before with no hassle. Drive in the next morn the valet was super nice and he turned me over to Ed. A super guy , friendly and warm he introduced me to Chris Diglia and his boss Todd. Liked them both immediately. No tying to get me to buy things I didn't need but giving me a good idea what to look for in the future near and far. Really friendly hassle free, no drama service Waiting room was comfortable and the cashier Julie Holmes who checked me out was very warm. Julie Holmes nice as well. wikl be back! A. W More