Acura Columbus - Service Center

Best Acura Dealership In Great Columbus Ohio (NOT Lindsay) Acura Columbus (4340 West Dublin Granville Road, Dublin, OH 43017) fixed my driver side mirror that was made completely broken by some " (NOT Lindsay) Acura Columbus (4340 West Dublin Granville Road, Dublin, OH 43017) fixed my driver side mirror that was made completely broken by some "skilled technician" of another dealer "Lindsay Acura Columbus" . If you don't believe what I am saying, it's Ok. Try it both sides yourself. Todd at Acura Columbus is a great guy. I never see this person. I only hear his voice over the phone. During the three day service process, he called me once each day to keep me updated. I actually felt a little sorry because I was too busy to return his call. His voice sounds like he is a friend. He called me Mr. XX though it should be Dr. XX :) I also appreciate the lovely lady being nice and professional to me when I first gave my car. Also, the lady at the reception desk is very professional, patient and detail-oriented. She took down literally 'every word' I told her about the problems of my car because I have been a little paranoid given my prior experience at Lindsay Acura Columbus (sorry). I know (NOT Lindsay) Acura Columbus care me and their business. And this is all I care from a dealership. Although they only have 33 reviews on Google at present, I am willing to add the 34th one at my will. No one from (NOT Lindsay) Acura Columbus ever asked me to write a review (in comparison Lindsay Acura harassed me three times a day, maybe four, to write a Google review). Less is more. Truth is truth. I also would like to thank people from Acura Client Relations: Jeff, the regional manager governing the Ohio area, a lady from the headquarter named Shianne, and one other lady and one other gentleman who are willing to listen to my concerns. They are all helpful. Because of them, I haven't lost hope in Acura. I want to give my 2015 RDX AWD a second try. As a first time customer, I highly recommend Acura Columbus to everyone who wants to purchase an Acura. I would say it is worthwhile to pay even a little more to buy it from a good dealer even if their offer is not the best deal. They will give you the best car and offer you the best service as I have received. There is some room for improvement but overall (NOT Lindsay) Acura Columbus is way better than Lindsay Acura at least given my last experience. (NOT Lindsay) Acura Columbus treat me like a customer if not a friend. If you like to be treated like an animal (you fill the kind), go to the other one in town (maybe they will treat you like a King; who knows. ). Sorry I am a little rude because those people are rude to me first. If you like your money to be taken and you to be bullied and kicked out right after, go to the other dealer (YES Lindsay Acura). He (i.e. the so-called manager in light green shirt whose name I still don't know but the face I will never forget) will give you no surprise. More

The Acura team is always very responsive and do quality work I enjoy working with the staff. They are very responsive and do quality work. The new services processes that have been implemented over the past y I enjoy working with the staff. They are very responsive and do quality work. The new services processes that have been implemented over the past year of so are working very well. More

Great Service Only place that I will take my Acura to be worked on! I would definitely recommend Acura Columbus to anyone in Central Ohio...Great Service Only place that I will take my Acura to be worked on! I would definitely recommend Acura Columbus to anyone in Central Ohio...Great Service More

Acura of Columbus exemplifies positively extraordinary customer service. If you seek customer value as well as reliable safe luxury vehicles you should give this dealership a chance to earn your business. customer service. If you seek customer value as well as reliable safe luxury vehicles you should give this dealership a chance to earn your business. More

Stopped to have my battery replaced in my key fob. As usual, an excellent visit. Have bought 3 cars from them in 10 years and all areas of th3e business are great. Price on the 09 TL was outstanding. usual, an excellent visit. Have bought 3 cars from them in 10 years and all areas of th3e business are great. Price on the 09 TL was outstanding. Todays visit I only gave them a 3 on the cost of the battery replacement in the key fob. Highly recommend this dealership. More

I purchased my MDX from Acura Columbus a few years ago. After visiting many luxury vehicle dealerships in central Columbus and surrounding areas, it was apparent to me that the quality, value and service b After visiting many luxury vehicle dealerships in central Columbus and surrounding areas, it was apparent to me that the quality, value and service by Acura Columbus were unmatched. From the first step on the lot, I felt very valuable to them. Most of the sales and service staff have been there for over 10 years, some from the beginning...25 years. You really feel like you’re a part of their family. The sales team was so patient, making sure I understood my vehicle and any time I had a question regarding my Acura, or any other vehicle not purchased from them, they were available and willing to offer assistance. The service team is always extremely friendly and willing to do whatever they can to make my experience a positive one. They are very attentive, right down to the little details. At times when my vehicle is in for service, whether routine or repair, they have a loaner ready for me. They even offer to pick me up or take me where I need to go. They always stay in communication with me, letting me know up-to-date status. And when my vehicle is ready...I know it's ready and right...and its hand washed. I'm a Mom, a professional, a volunteer, a gardener and I stick up for things I believe in. I am a loyal fan and it's easy for me to be an Acura advocate...its luxury with reliability. I know when the time comes, my next vehicle purchase will be Acura...but more importantly, my purchase of another Acura will be from Acura Columbus. More