Acura Columbus - Service Center

Very disappointed! Took too long in the checkout line. Everyone too busy eating lunch at their desks. I really don't want to smell the onions and tacos or watch people Took too long in the checkout line. Everyone too busy eating lunch at their desks. I really don't want to smell the onions and tacos or watch people eating their giant sandwiches as I stand in line. Car was filthy. Wondering why it was washed on Friday when it wasn't ready for pick up until Monday. You need to figure out the flow in the parking lot as it is ridiculous pulling in and out. More

Great Service!! Great service again from Acura Columbus. Car was done in less time than quoted and nice and clean. I highly recommend Acura Columbus for sales and s Great service again from Acura Columbus. Car was done in less time than quoted and nice and clean. I highly recommend Acura Columbus for sales and service. More

Reliable service Received my car within given projected time frame. Had great availability of service dates and time. Car was washed and looked better than when I to Received my car within given projected time frame. Had great availability of service dates and time. Car was washed and looked better than when I took it in. Staff is friendly. More

Columbus Acura Service Department Columbus Acura service began with a friendly and prompt greeting. Jami Meredith kept me informed of my service work during the day. She provided excel Columbus Acura service began with a friendly and prompt greeting. Jami Meredith kept me informed of my service work during the day. She provided excellent customer service. More

Great service experience and professional work!!! My branch new MDX went through its first service. Columbus Acura service department is one of the best service screw and service experience I have eve My branch new MDX went through its first service. Columbus Acura service department is one of the best service screw and service experience I have ever had. Staffs are exceptional kind and willing to answer any questions you have about the problem. They are very knowledge in all aspect about the vehicle. They serves customer at the speed of light. They get you in and send you out with a loaner car so you will be on your way to work or do whatever it is important to you. When the vehicle is ready to pick up, they give you a call promptly. The whole servicing experience is exceptional. More

Acura Recall Unfortunately Corporate Acura has policies that make it difficult for dealerships like Columbus to give their customers great service when there is a Unfortunately Corporate Acura has policies that make it difficult for dealerships like Columbus to give their customers great service when there is a part recall. However, Acura Columbus fixed my car quickly when they received the part a month later. The manger reached out to me and wanted to hear about my experience and help fix any complaints. More

Very efficient with exceptional customer service Service Dept has envoked a feeling of trust and is run like a well oiled machine. All employees appear compatible and satisfied with their positions. Service Dept has envoked a feeling of trust and is run like a well oiled machine. All employees appear compatible and satisfied with their positions. More

Thanks! Jami Meredith was GREAT and I really like the texting capabilities! Very helpful and worked with me on my unique circumstances. Thank you so much! Jami Meredith was GREAT and I really like the texting capabilities! Very helpful and worked with me on my unique circumstances. Thank you so much! More

Great Service On Saturday I came to the dealer for help with a few things I needed explaining on my new Acura. The salesperson helping me was very helpful, friendly On Saturday I came to the dealer for help with a few things I needed explaining on my new Acura. The salesperson helping me was very helpful, friendly and professional. He answered all of my questions and gave me great tips on using the tech features on the car. It was a good experience. This dealer is helpful well after the deal, and that does not happen at most car dealers. They go the extra mile. Thank you ! More

Acura mdx We had issues getting our acura MDX to start. First visit was informed it was due to our blue tooth pulling too much juice while the vehicle was off. We had issues getting our acura MDX to start. First visit was informed it was due to our blue tooth pulling too much juice while the vehicle was off....system was disconnected and issue seemed to be resolved. A week later the acura did not start again...brought it back in to find out I needed a new battery. Was pleased with service but wish this was caught on my first visit and would have saved me $100 plus. More