Acura Columbus - Service Center

Service Department Outstanding Came into dealership with a burnt out low beam headlight. Service attendant, Zach explained the diagnostics to be performed and potential issues i m Came into dealership with a burnt out low beam headlight. Service attendant, Zach explained the diagnostics to be performed and potential issues i might face if it were more than a burnt out headlight. Zach was not scheduled to be in early the next morning and turned me over to Todd. Todd listened and ensured me that he would be available when i brought the car back in to get service the next morning. Acura Columbus handled this issue with my car very well. I was driven to my office at Polaris by a 22 year veteran of the company. What a pleasant experience. The work effort turned out to be only a a burnt out headlight. Outstanding treatment by everyone at Acura Columbus. I would recommend Acura Columbus to everyone. Thank you More

Trouble shooting The dealership was very professional , prompt and effective. The problem I experienced was not found but all obvious potential sites were investigated The dealership was very professional , prompt and effective. The problem I experienced was not found but all obvious potential sites were investigated. The oil change was incremental and timing was right on the estimate. Car was washed as well.. Great job. I am missing a pair of Maui Jim prescription sun glasses that if you find them please let me know. Not sure when I had them last. Larry Baker More

OUTSTANDING Customer Service! I was truly blown away by your customer service. From the young man who greeted me, to Ed who showed me to service (first visit) and Todd Skidmore we I was truly blown away by your customer service. From the young man who greeted me, to Ed who showed me to service (first visit) and Todd Skidmore were each tuned in and seemed eager to do their work WELL. John Collins came to the waiting area and explained all of the service that has been done to my car prior to my purchase. Todd came out and kept me in the loop on service needs and timing. And Julie and Joyce at checkout were delightful. Such a refreshingly professional and friendly experience. Kyle Duncan and Derek Watts were equally great to work with when I purchased in October. More

Routine oil change and service under warranty. Thanks. The service staff was very helpful and courteous. This service was under warranty period and prepaid. It's at 25000 miles service. Loaner car Thanks. The service staff was very helpful and courteous. This service was under warranty period and prepaid. It's at 25000 miles service. Loaner car was not necessary at this time. The customer waiting area is comfortable. More

Service Excellent customer service and work. Environment is very comfortable and accommodating to those using a variety of mobile devices. Truly appreciate th Excellent customer service and work. Environment is very comfortable and accommodating to those using a variety of mobile devices. Truly appreciate the quality of work and service! More

It was flawless I was met at the valet with a helpful individual who explained what I would need to provide in order to get the loaner car. He walked me to the counte I was met at the valet with a helpful individual who explained what I would need to provide in order to get the loaner car. He walked me to the counter and Amanda in the service center was great. She gave me the details for the estimate and stated that if it was possible to repair the rotors instead of replacing them that's what would happen. Low and behold it was in fact what occurred. When I returned the loaner to pick up my car it was in and out and very quickly. Love the valet for service, makes it very convenient to do before the workday begins!! Thank you More

Great service priceless-seriously, it was free! This Accura dealership sent me a coupon for my first service check free. You might expect that would mean they hoped to find something wrong that I'd This Accura dealership sent me a coupon for my first service check free. You might expect that would mean they hoped to find something wrong that I'd have to pay for but instead the coupon covered the complete cost of the service; an $85.00 savings. In addition they fixed a slow leak in my tire. Absolutely amazingly wonderful! More

I really like the service here We've purchased our first Acura via Jason here. He is so nice and make the whole process like a breeze. One year has quickly flied by, Jason and other We've purchased our first Acura via Jason here. He is so nice and make the whole process like a breeze. One year has quickly flied by, Jason and other service staffs are always helpful to all my questions and concerns. They are awesome and professional. More

Recent regularly scheduled maintenance I am very glad I purchased my RDX from Acura Columbus. So far I have been pleased with my choice, feel I was treated fairly, and the service has been I am very glad I purchased my RDX from Acura Columbus. So far I have been pleased with my choice, feel I was treated fairly, and the service has been great. More

Excellent Experience I took my MDX in for service. I was met at the valet with extremely friendly and caring associates. I worked with Larry and Todd in service and J. I took my MDX in for service. I was met at the valet with extremely friendly and caring associates. I worked with Larry and Todd in service and J. McDaniel was the technician. The printed report was very easy o read and Todd went over the complete report with me. The atmosphere was very comfortable. I had an excellent experience. More