Acura Columbus - Service Center

Satisfied Bought extended warranty for my 2014 RDX. I've had 4 routine services (oil change etc.) completed at Acura of Columbus. Visit in review I was told t Bought extended warranty for my 2014 RDX. I've had 4 routine services (oil change etc.) completed at Acura of Columbus. Visit in review I was told that my extended warranty had expired. Working with Fidelity and Acura Columbus they discovered an error on my policy. All records have been corrected, and I anticipate smooth services in my future. More

A trustworthy place to send your baby The Acura Dealership of Dublin really pride themselves on making sure you have an excellent customer service experience! Their service team did an ex The Acura Dealership of Dublin really pride themselves on making sure you have an excellent customer service experience! Their service team did an excellent job of keeping a breast of every issue they found when looking over my car. They did not do anything without contacting me first to make me aware of what was found, explained the issues in detail, and allowed me the opportunity decide what I wanted to get done without pressuring me in the process. Service Specialist Zach Zeune was very professional, responsive, and courtesy throughout my service experience! More

All star organization Excellent people to work with in the service area! Empowered to take care of the customer! This dealership isn't the closest one to me but is my go-to Excellent people to work with in the service area! Empowered to take care of the customer! This dealership isn't the closest one to me but is my go-to when I need work done! More

Navigation system repair The drive in the navigation system was replaced as it had been locking up and was defective. The dealership brought a loaner car to our house that we The drive in the navigation system was replaced as it had been locking up and was defective. The dealership brought a loaner car to our house that we used for almost 2 weeks while the part was ordered and replaced in our RDX. Dealership kept us up to date on repairs during th dealership kept us up to date repairs. More

Treated like royalty! Everything went smoothly from dropping off my car, to picking it up. Wonderful and nice caring people. Everyone knew what they were doing. Would hi Everything went smoothly from dropping off my car, to picking it up. Wonderful and nice caring people. Everyone knew what they were doing. Would highly recommend their service department to all! I felt like royalty! I have NEVER had that kind of treatment at any other dealership I have ever been to. I was VERY IMPRESSED! Thank you! More

Oil change tire rotation Work started on time and was delivered earlier than expected. Staff was courteous and explained what the service would entail. I would recommend this Work started on time and was delivered earlier than expected. Staff was courteous and explained what the service would entail. I would recommend this service department. More

First Service Experience I was VERY pleased with my first service at Acura Columbus. I felt that everyone cared about me and my car. I came 1 1/2 hours away to buy this car a I was VERY pleased with my first service at Acura Columbus. I felt that everyone cared about me and my car. I came 1 1/2 hours away to buy this car and then to have it serviced. I was concerned about how I would be treated. It was the BEST car service experience I have ever had. I will come the next time feeling confident and pleased that I chose Acura Columbus to purchase my car and to have it serviced. EVERYONE we talked with was VERY helpful and kind. More

Efficient Service was thorough and efficient. I was in and out in an hour and sometimes that is not always the case when I get my car serviced. Staff was friend Service was thorough and efficient. I was in and out in an hour and sometimes that is not always the case when I get my car serviced. Staff was friendly and helpful. I would recommend. More

Fast, friendly service! The staff is very professional, warm, and welcoming. I was in and out in an hour. I really appreciate the end to end inspection performed on my car ea The staff is very professional, warm, and welcoming. I was in and out in an hour. I really appreciate the end to end inspection performed on my car each time I take it in. More

Great service as always Brought in my 2014 MDX for its A1 service and dealt with Todd, who always does a great job and is very courteous. I continue to come back to this dea Brought in my 2014 MDX for its A1 service and dealt with Todd, who always does a great job and is very courteous. I continue to come back to this dealership (had a 2009 TL before) because they know how to make customers #1. Highly recommended! More