Back

Acura Columbus - Service Center

Dublin, OH

4.9
1,248 Reviews

1,249 Reviews of Acura Columbus - Service Center

Sort by
March 07, 2016

Very Inpressed I didn't have to lift a finger! they met me at the door and escorted me through the whole process. The waiting room was comfortable. The customer serv More

by Safiyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the mechanics spoke to me.
Mar 07, 2016 -

Acura Columbus responded

Thank you for such a nice review! We are glad to have you as our customer. Have a great week. - John Connelly Owner/Acura Columbus

March 07, 2016

friendly and courteous From the warm greeting I received when I pulled my car into the service reception area to paying my bill, each person I spoke with was extremely polit More

by SWHEELER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2016 -

Acura Columbus responded

Thank you very much for the kind review! I am glad all went well. Thanks for being our customer. - John Connelly Owner/Acura Columbus

March 04, 2016

Always an excellent experience I only came in for an oil change, new spark plugs and tire rotation but I have immediately noticed the difference. Advice is given on what needs to be More

by Columbus Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2016 -

Acura Columbus responded

Kevin- Thanks for the nice feedback. Definitely makes my day. Have a great weekend! - John Connelly Owner/Acura Columbus

March 02, 2016

Wanted car inspected by acura dealer Everyone was so helpful and nice. My car was done in less than 3 hours, and they also provided a loner car at no additional charge. They thoroughly ex More

by LMILLER5800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Skidmore/Chris
Mar 02, 2016 -

Acura Columbus responded

Helpful and nice are great to read about! Thanks for being our customer and have a great week. - John Connelly Owner/Acura Columbus

February 29, 2016

Oil change I was at Accura service recently and received very good service. Friendly and quick service. Did not have to wait very long and everything was explain More

by PREMASHANKAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

Acura Columbus responded

Friendly and quick is great! Thank you so much for being our customer. Thanks, John Connelly Owner, Acura Columbus

February 28, 2016

overpriced I had a 2012 Honda Odyssely EX which was serviced at Roush Honda. They charged me $75.95 for a A1 service which is the same as yours service that y More

by DANSTONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mar 15, 2016 -

Acura Columbus responded

When you had your RDX serviced with us, a B1 service was performed, not an A1. We called Roush and they quoted a charge of $168 for a B1. Our price is exactly the same with Roush on an A1. We do our best to remain up-to-date with our pricing and to remain competitive or beat Honda pricing. I hope this answers your question. I am sorry for any confusion. If you ever have a question with anything we work on, please feel free to call our Service Manager, Larry Jones, directly at 614-763-2104. We take these reviews very seriously and I hope you feel that I have cleared up the misunderstanding. Lastly, we'd be happy to work on your Odyssey also if you'd like! Thanks, John Connelly Owner/Acura Columbus

February 17, 2016

Friendly, Fast Service My first visit to Acura Columbus service was a good one, and left a great impression. People were professional, friendly and the took care of every de More

by MMRAMZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2016 -

Acura Columbus responded

Thank you! Our service team takes great pride in making the process as fast and easy as possible. Please don't hesitate to let us know if you have any additional questions, we are here to help. Jay Barger Operations Manager

Feb 18, 2016 -

Acura Columbus responded

Fantastic! Thanks for giving us a try. We are very glad to have you as our customer. - John Connelly Owner/Acura Columbus

February 15, 2016

Great experience with Service Team The Service Team at Acura Columbus was very professional and efficient. Mr. Todd Skidmore took the time to explain to me the service needs of my Acur More

by BYOUNG50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2016 -

Acura Columbus responded

We try to work on communicating better every day. So nice to read that Todd was able to help you. Thanks for being our customer! - John Connelly Owner/Acura Columbus

February 15, 2016

Acura of Dubin rocks! Couldn't be happier with Zach and the Service ream. Thanks for servicing my son's 98 RL quickly and professionally. Having been a Sevice and Operati More

by NSMSBAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown manager
Feb 16, 2016 -

Acura Columbus responded

Great to hear from a former Service and Operations Manager! Your review definitely makes us happy. Thank you very much. - John Connelly Owner/Acura Columbus

February 12, 2016

Acura service Spectacular experience the entire staff function as one unit. No one to big or too small. Keep it up guys and girls. Everyone was positive throughout More

by captainbob268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Meyer
Feb 12, 2016 -

Acura Columbus responded

Thanks for the opportunity! Jay Barger Operations Manager

...
120
...