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Acura Columbus - Service Center

Dublin, OH

4.9
1,250 Reviews

1,250 Reviews of Acura Columbus - Service Center

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March 24, 2024

Car feels as good as knew! ! I think they even gave my baby a wash too😅 This will be my go to Acura service center. They even worked with me on the price and their customer ser More

by Tricia B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Acura Columbus responded

Thanks - yes not too soon! We will be here you need us. - John Connelly Owner/Acura Columbus

March 23, 2024

Acura has always taken such good care of my cars that’s why I have been with Acura since 2005. More

by Oink12excel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Connelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Loring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Acura Columbus responded

Almost 20 years!! Thank you - it means more than you know. - John Connelly Owner/Acura Columbus

March 20, 2024

Great sales department. Great service department. Have owned two Acura's, both purchased and serviced at this dealership. Awesome! More

by Jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Acura Columbus responded

Thank you very much! Very nice of you to take the time to write. We appreciate it! - John Connelly Owner/Acura Columbus

March 20, 2024

The people and service were all excellent and it’s been this way for a long time More

by Kurtgatterdam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Acura Columbus responded

You made my day - thanks! I appreciate you taking the time to write this to us. Thanks, John Connelly Owner/Acura Columbus

March 20, 2024

Took my car in for routine maintenance today … and as always Service Team was excellent in telling what would be done and then when completed went over completed work and answered my questions! Thank y More

by karenjcooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Acura Columbus responded

Very nice! Thank you very much. We appreciate your trust! - John Connelly Owner/Acura Columbus

March 18, 2024

I really appreciate that Todd and the technicians were able to work me into the schedule for an emergency battery replacement today. Our RDX is our primary vehicle so we depend on having it in good worki More

by zpdlin
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dev made sure not to turn the vehicle off as it would not restart. , Terry Nader
Mar 19, 2024 -

Acura Columbus responded

I am so glad Todd and the team were able to help and get you back on the road! Thanks for taking the time to write. - John Connelly Owner/Acura Columbus

March 15, 2024

Acura Columbus has fantastic support and service. Everyone is always super helpful and they go above and beyond. More

by zippers-dodge0s
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Acura Columbus responded

Very nice - thank you! We really appreciate your kind words. Thanks, John Connelly Owner/Acura Columbus

March 14, 2024

Superior customer service and the owner definitely makes a strong effort in ensuring that we're heard and taken care of. Service was quick and easy with a free car wash. No issues or complaints at all More

by NWILLIS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Connelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughn Lockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technicians and guys servicing the vehicle!
Mar 14, 2024 -

Acura Columbus responded

Very nice! Thank you. We appreciate your trust! - John Connelly Owner/Acura Columbus

March 13, 2024

They took care of me immediately! I was stranded, had no appointment, but they went above and beyond to take care of my service needs because that’s the kind of people they are! Would More

by DeAnna Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Acura Columbus responded

Thanks DeAnna! Glad we could help. - John Connelly

March 13, 2024

Friendly, knowledgeable, and listened to what I had to say, and kept me informed with what was going on with my car More

by Whelsel63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Acura Columbus responded

Very nice! Thank you for taking the time to write. Made my day. Thanks, John Connelly Owner/Acura Columbus

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