Acura Columbus - Service Center

Acura Recall Unfortunately Corporate Acura has policies that make it difficult for dealerships like Columbus to give their customers great service when there is a Unfortunately Corporate Acura has policies that make it difficult for dealerships like Columbus to give their customers great service when there is a part recall. However, Acura Columbus fixed my car quickly when they received the part a month later. The manger reached out to me and wanted to hear about my experience and help fix any complaints. More

Very efficient with exceptional customer service Service Dept has envoked a feeling of trust and is run like a well oiled machine. All employees appear compatible and satisfied with their positions. Service Dept has envoked a feeling of trust and is run like a well oiled machine. All employees appear compatible and satisfied with their positions. More

Thanks! Jami Meredith was GREAT and I really like the texting capabilities! Very helpful and worked with me on my unique circumstances. Thank you so much! Jami Meredith was GREAT and I really like the texting capabilities! Very helpful and worked with me on my unique circumstances. Thank you so much! More

Great Service On Saturday I came to the dealer for help with a few things I needed explaining on my new Acura. The salesperson helping me was very helpful, friendly On Saturday I came to the dealer for help with a few things I needed explaining on my new Acura. The salesperson helping me was very helpful, friendly and professional. He answered all of my questions and gave me great tips on using the tech features on the car. It was a good experience. This dealer is helpful well after the deal, and that does not happen at most car dealers. They go the extra mile. Thank you ! More

Acura mdx We had issues getting our acura MDX to start. First visit was informed it was due to our blue tooth pulling too much juice while the vehicle was off. We had issues getting our acura MDX to start. First visit was informed it was due to our blue tooth pulling too much juice while the vehicle was off....system was disconnected and issue seemed to be resolved. A week later the acura did not start again...brought it back in to find out I needed a new battery. Was pleased with service but wish this was caught on my first visit and would have saved me $100 plus. More

"I will be back" Was told what work would be done and how long it would take. The work was completed on time with a full report. A good experience. Was told what work would be done and how long it would take. The work was completed on time with a full report. A good experience. More

Quick, courtious and informative The service staff at Acura Columbus is always welcoming and courteous. From the valet out front to the service desk to the Todd Skidmore, the customer The service staff at Acura Columbus is always welcoming and courteous. From the valet out front to the service desk to the Todd Skidmore, the customer service guy and the check out desk...you always feel like they are wanting to help. I love that they get you in on time and out as quickly as possible. The packet reflecting the breakdown of the service performed with graphics and descriptions are helpful for maintenance due now and in the near future. So you can plan ahead. I have no anxieties when scheduling service. Acura Columbus is where I purchased my MDX and where I choose to have it serviced. Hands down! More

Great service Very helpful and had all paperwork ready when I arrived. The whole process was painless and I was able to make it to work on time. Keep up the great c Very helpful and had all paperwork ready when I arrived. The whole process was painless and I was able to make it to work on time. Keep up the great customer service. More

Professional and extremely courteous 5 stars to Todd. Like talking to family. Very impressed with the communication of the entire operation.Immediately recognized as I entered the servi 5 stars to Todd. Like talking to family. Very impressed with the communication of the entire operation.Immediately recognized as I entered the service area. More

Excellent service. Work was done on time. Ev Everyone was very pleasant, helpful and professional. I waited on my car and the work was completed on time. Waiting room was small but adequate. Everyone was very pleasant, helpful and professional. I waited on my car and the work was completed on time. Waiting room was small but adequate. More