Acura Columbus - Service Center

1st class Jami was very helpful she did everything to help us get our car back in a timely manner and work was done perfect and price was fair. Jami was very helpful she did everything to help us get our car back in a timely manner and work was done perfect and price was fair. More

First experience After starting on an awkward step Acura of Columbus has stepped up and not only made everything right for me but has gone above and beyond what was ex After starting on an awkward step Acura of Columbus has stepped up and not only made everything right for me but has gone above and beyond what was expected. I wish to thank the entire staff. More

Busy day at Acura Things were backed up when I arrived for my 8:30 appointment. Eddie rode in my vehicle with me and was great. He quickly identified the noise. I was Things were backed up when I arrived for my 8:30 appointment. Eddie rode in my vehicle with me and was great. He quickly identified the noise. I was told my car would be ready by no later than 3:00. It wasn't. I stopped by at 3:20 and it was being washed. More

New Tires Once again service with Acura Columbus was easy and on time. I have never priced tires with a dealer in the past thinking they would be expensive com Once again service with Acura Columbus was easy and on time. I have never priced tires with a dealer in the past thinking they would be expensive compared to local tire stores, but got the same tires I was looking for with a 4 wheel alignment for less than the local stores. Great experience! More

Awesome Great service for replacing the airbag and supplying me with a rental car !! They called me and got me in the next day !! Thank you Great service for replacing the airbag and supplying me with a rental car !! They called me and got me in the next day !! Thank you More

Transmission Review The folks at Acura Columbus was all very attentive, nice and proactive. The overall customer experience here has been top notch since my July purchas The folks at Acura Columbus was all very attentive, nice and proactive. The overall customer experience here has been top notch since my July purchase. More

Got 'er done My wheel cracked, and I was desparate to get it fixed. Not only did this dealer get the wheel fixed correctly, they also performed the standard multi- My wheel cracked, and I was desparate to get it fixed. Not only did this dealer get the wheel fixed correctly, they also performed the standard multi-point inspection to make sure the rest of my car was working as well. I just wish they were open on Sundays. More

charged for rotation and then reinbursed I am VERY unhappy that after the wife got home I looked at the bill and then the car and saw that even though I was charged for rotation of the tires I am VERY unhappy that after the wife got home I looked at the bill and then the car and saw that even though I was charged for rotation of the tires they had not been rotated. If I had not checked I would have never know as I did have trust in Acura Collumbus. I called Zack and he said that he just charged me for that but did not know that the mechanic did not rotate them. He offered to put a credit or send me a check. I chose the credit but after thinking about it I would like a check. I really have know way of knowing if any of the other items that I was charged for where done or not. I do not feel I can trust Acura Columbus to do work on my vehicle any more and will not be returning to have survice or purchase there again. Larry Powell More

Great service, very prompt and detailed information. Personnel at Acura Columbus are professional, serious about the service they provide and reasonable priced. They always give really good details about Personnel at Acura Columbus are professional, serious about the service they provide and reasonable priced. They always give really good details about my vehicle, parts that need to be replaced and info on what I should expect next time I come in. Love this place. Thank you, More

Excellent Service Department I most recently visited the Service Department for a routine service appointment. I was able to schedule a same-day appointment. The service was com I most recently visited the Service Department for a routine service appointment. I was able to schedule a same-day appointment. The service was completed sooner than anticipated time given. Very courteous staff. Thank You! More