1,278 Reviews of Acura Columbus - Service Center
Quick service without an appointment I walked in on a Saturday morning and did not have an appointment. I was greeted, checked in and was out within an hour. Great service and wonderful I walked in on a Saturday morning and did not have an appointment. I was greeted, checked in and was out within an hour. Great service and wonderful staff. More
Excellent Experience! I came in for a brake noise problem. They were able to quickly identify the problem and get it fixed. Everyone is always welcoming and very helpful. I came in for a brake noise problem. They were able to quickly identify the problem and get it fixed. Everyone is always welcoming and very helpful. More
Good experience No complaints. Everything was done as planned. Eddie is always great. Jamie told me what would happen and when they'd be done. She communicates well No complaints. Everything was done as planned. Eddie is always great. Jamie told me what would happen and when they'd be done. She communicates well. More
Efficient and Friendly The dealership personnel were very helpful and accommodating both with scheduling and the services rendered. I would consider purchasing there again a The dealership personnel were very helpful and accommodating both with scheduling and the services rendered. I would consider purchasing there again and would also consider their service department for vehicles purchased elsewhere. More
Always the best Always awesome service and always friendly;) I always go here to get my oil changed and car checked and I am never disappointed because they don't mis Always awesome service and always friendly;) I always go here to get my oil changed and car checked and I am never disappointed because they don't miss anything... The only thing is the price but I guess to get the best you charge the best... More
way too long for oil change Scheduled online and specifically requested oil change service only. Process took one and half hours to execute. Why? A little pushy with ancillary Scheduled online and specifically requested oil change service only. Process took one and half hours to execute. Why? A little pushy with ancillary services requests. More
Driver Airbag replacement per Safety Recall I booked the appointment online after receiving the call that my part had come in. I was in and out in an hour and a half. I booked the appointment online after receiving the call that my part had come in. I was in and out in an hour and a half. More
Airbag Recall Recall repair handled promptly with good communication. Routine maintenance provided as part of the service. Very satisfied with the service and the Recall repair handled promptly with good communication. Routine maintenance provided as part of the service. Very satisfied with the service and they even washed the car. More
Great Service Experience I had my 2012 Acura MDX in for routine maintenance and a brake check-up. I was very pleased with the honesty and professionalism of Jim C. in the ser I had my 2012 Acura MDX in for routine maintenance and a brake check-up. I was very pleased with the honesty and professionalism of Jim C. in the service department. Jim could have easily suggested I get new brakes, etc, but, he was very forthcoming for what would be the best way to handle my service and not break the bank doing it! Thank you, Jim! More
Airbag recall and tire replacement Overall, very good. Kept me informed of status, friendly, and professional. Rated 3 because driver side tire is missing cap for stem valve and botto Overall, very good. Kept me informed of status, friendly, and professional. Rated 3 because driver side tire is missing cap for stem valve and bottom of door frame is caked with dirt and grease. More