Acura Columbus - Service Center

charged for rotation and then reinbursed I am VERY unhappy that after the wife got home I looked at the bill and then the car and saw that even though I was charged for rotation of the tires I am VERY unhappy that after the wife got home I looked at the bill and then the car and saw that even though I was charged for rotation of the tires they had not been rotated. If I had not checked I would have never know as I did have trust in Acura Collumbus. I called Zack and he said that he just charged me for that but did not know that the mechanic did not rotate them. He offered to put a credit or send me a check. I chose the credit but after thinking about it I would like a check. I really have know way of knowing if any of the other items that I was charged for where done or not. I do not feel I can trust Acura Columbus to do work on my vehicle any more and will not be returning to have survice or purchase there again. Larry Powell More

Great service, very prompt and detailed information. Personnel at Acura Columbus are professional, serious about the service they provide and reasonable priced. They always give really good details about Personnel at Acura Columbus are professional, serious about the service they provide and reasonable priced. They always give really good details about my vehicle, parts that need to be replaced and info on what I should expect next time I come in. Love this place. Thank you, More

Excellent Service Department I most recently visited the Service Department for a routine service appointment. I was able to schedule a same-day appointment. The service was com I most recently visited the Service Department for a routine service appointment. I was able to schedule a same-day appointment. The service was completed sooner than anticipated time given. Very courteous staff. Thank You! More

They made it right Had a bit of an issue getting the diagnostic right as can sometimes be the case but the team turned every stone and got it right in the end. Jami and Had a bit of an issue getting the diagnostic right as can sometimes be the case but the team turned every stone and got it right in the end. Jami and Eddie handled it with the highest level of professionalism. This is more than appreciated. Thanks, guys! More

MDX Recall at Acura of Columbus Very pleasant experience .Staff was friendly and professional.Work was performed and completed on time.My wife and I have owned four Acuras .We will d Very pleasant experience .Staff was friendly and professional.Work was performed and completed on time.My wife and I have owned four Acuras .We will definitely visit Acura of Columbus when it's time for a newer Acura! More

oil change and regular service We have for the past 2 and half years always had very pleasant experience when coming in for service. Staff easy to work with and would recommend them We have for the past 2 and half years always had very pleasant experience when coming in for service. Staff easy to work with and would recommend them to anybody. More

Great people, great service From the first I was welcomed and the organization of the service center was amazing. The reason for the trip was my daughter's Acura air conditionin From the first I was welcomed and the organization of the service center was amazing. The reason for the trip was my daughter's Acura air conditioning was not working. I talked with Bob at the service desk who was extremely helpful. I picked up the repaired car in a timely manner and the air conditioning is working beautifully. I will go back to Acura Columbus any time I need to. It was a very good experience. More

Awesome customer service! Visit was due to a recall. I will be taking a road trip this week and they performed a multi-point inspection for no charge. Knowledgeable and HONEST Visit was due to a recall. I will be taking a road trip this week and they performed a multi-point inspection for no charge. Knowledgeable and HONEST. More

Very good customer service Very friendly people, good service. They update you with the service that they are doing, also check out the car from top to bottom, giving you and e Very friendly people, good service. They update you with the service that they are doing, also check out the car from top to bottom, giving you and estimate of what you should replace or repair soon, or what you can wait for a little bit more. More

Good service They are straight to point and does deep diving on you're issue if any. Nothing major just a normal service and oil change.helpful team .. They are straight to point and does deep diving on you're issue if any. Nothing major just a normal service and oil change.helpful team .. More