1,255 Reviews of Acura Columbus - Service Center
Efficient and Friendly The dealership personnel were very helpful and accommodating both with scheduling and the services rendered. I would consider purchasing there again a The dealership personnel were very helpful and accommodating both with scheduling and the services rendered. I would consider purchasing there again and would also consider their service department for vehicles purchased elsewhere. More
Always the best Always awesome service and always friendly;) I always go here to get my oil changed and car checked and I am never disappointed because they don't mis Always awesome service and always friendly;) I always go here to get my oil changed and car checked and I am never disappointed because they don't miss anything... The only thing is the price but I guess to get the best you charge the best... More
way too long for oil change Scheduled online and specifically requested oil change service only. Process took one and half hours to execute. Why? A little pushy with ancillary Scheduled online and specifically requested oil change service only. Process took one and half hours to execute. Why? A little pushy with ancillary services requests. More
Driver Airbag replacement per Safety Recall I booked the appointment online after receiving the call that my part had come in. I was in and out in an hour and a half. I booked the appointment online after receiving the call that my part had come in. I was in and out in an hour and a half. More
Airbag Recall Recall repair handled promptly with good communication. Routine maintenance provided as part of the service. Very satisfied with the service and the Recall repair handled promptly with good communication. Routine maintenance provided as part of the service. Very satisfied with the service and they even washed the car. More
Great Service Experience I had my 2012 Acura MDX in for routine maintenance and a brake check-up. I was very pleased with the honesty and professionalism of Jim C. in the ser I had my 2012 Acura MDX in for routine maintenance and a brake check-up. I was very pleased with the honesty and professionalism of Jim C. in the service department. Jim could have easily suggested I get new brakes, etc, but, he was very forthcoming for what would be the best way to handle my service and not break the bank doing it! Thank you, Jim! More
Airbag recall and tire replacement Overall, very good. Kept me informed of status, friendly, and professional. Rated 3 because driver side tire is missing cap for stem valve and botto Overall, very good. Kept me informed of status, friendly, and professional. Rated 3 because driver side tire is missing cap for stem valve and bottom of door frame is caked with dirt and grease. More
Courteous and fast service Every time I've gone to this location they've always been professional and courteous. I would recommend them to anyone that needs to either buy new or Every time I've gone to this location they've always been professional and courteous. I would recommend them to anyone that needs to either buy new or have service done. More
Airbag recall I have had my Acura for 2 1/2 years and every visit to the service center has been a pleasant experience. I have been treated with respect and have b I have had my Acura for 2 1/2 years and every visit to the service center has been a pleasant experience. I have been treated with respect and have been kept informed every step of the way and all my questions have been answered. The waiting area is always clean and stocked with drinks and treats. My latest visit involving a recall was handled in a timely manner. Everyone that I have dealt with has been courteous and very helpful. I could not be happier. More
Excellent service Friendly, professional, honest, trustworthy.....words I would use to describe the service department. Provided a shuttle to and from an appointment w Friendly, professional, honest, trustworthy.....words I would use to describe the service department. Provided a shuttle to and from an appointment while my car was being serviced. Highly recommend! More