Acura Columbus - Service Center

Excellent service at Acura Columbus! We recently purchased a used RDX from Acura Columbus, after purchasing a new MDX earlier in the year. Adam Hannah was great and really helped us when We recently purchased a used RDX from Acura Columbus, after purchasing a new MDX earlier in the year. Adam Hannah was great and really helped us when we were looking for the MDX, and we were very happy that he was available to work with us on the RDX as well. There were several items on the RDX that needed attention, and Acura Columbus was very willing to take care of each of the items we found after our purchase. Zach Zeune set us up with the appointment and kept us informed about the progress. We are fortunate to have such a great Acura dealership in our community. More

Worst customer service experience ever The first appointment my part had not yet arrived. No one called me to reschedule and save me the 1 hour round trip drive. The next morning, I tried a The first appointment my part had not yet arrived. No one called me to reschedule and save me the 1 hour round trip drive. The next morning, I tried again. Instead of the minor repair be completed in the quoted time frame, they let me know that they needed several more hours. Time I did not have. A complete waste of my time! More

Great work, as usual One of the most efficient and easiest service centers I've ever experienced. The Multi Point Inspection document explains both the services perform One of the most efficient and easiest service centers I've ever experienced. The Multi Point Inspection document explains both the services performed and rationale for completing them, a very nice touch. More

Always happy Always great customer service! They are always informative and helpful. I've never waited an annoying amount of time for any service appointment. I Always great customer service! They are always informative and helpful. I've never waited an annoying amount of time for any service appointment. I like that I could schedule by email because it's not always easy for me to call due to work hours. Thank you! More

Excellent job done The service advisors are doing an excellent and they are always professional. I will recommend my friends and family to patronize Acura columbus all t The service advisors are doing an excellent and they are always professional. I will recommend my friends and family to patronize Acura columbus all the time,their service is always on time and on point. More

Excellent as usual. Employees at Acura of Dublin are always friendly and helpful. They keep you updated, and do a good service. This is our third vehicle from the same de Employees at Acura of Dublin are always friendly and helpful. They keep you updated, and do a good service. This is our third vehicle from the same dealership. More

oil change. on time Service at dealership exoying cellent. Constant and continued harassment by 410 area code call center is very annoying. Would affect next purchase dec Service at dealership exoying cellent. Constant and continued harassment by 410 area code call center is very annoying. Would affect next purchase decision. Twenty five words is annoying More

Remote control start key replacement and oil change The Service was completed in the time frame stated. The Service advisors were knowledgeable and friendly. The waiting area was comfortable and accom The Service was completed in the time frame stated. The Service advisors were knowledgeable and friendly. The waiting area was comfortable and accommodating. I was offered a vehicle to use while service was being done on mine. More

Excellent Service as Always I've been going to this Acura location for service for about two years now, and they always keep me informed on exactly what they're doing with my car I've been going to this Acura location for service for about two years now, and they always keep me informed on exactly what they're doing with my car and what I should keep an eye on going forward. They also make an attempt to give discounts where possible, which I appreciate. More

Great Service We have always appreciated the great service , friendly and courteous staff. We will defiantly consider buying our next car from Acura Columbus. Keep We have always appreciated the great service , friendly and courteous staff. We will defiantly consider buying our next car from Acura Columbus. Keep up the good work. Rick and Katt More