Back

Acura Columbus - Service Center

Dublin, OH

4.9
1,255 Reviews

1,255 Reviews of Acura Columbus - Service Center

Sort by
December 10, 2016

Remote control start key replacement and oil change The Service was completed in the time frame stated. The Service advisors were knowledgeable and friendly. The waiting area was comfortable and accom More

by MDXgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Dec 10, 2016 -

Acura Columbus responded

I am glad all worked out well for you! Thanks for letting us know. Enjoy your weekend! Thanks, John Connelly Owner/Acura Columbus

December 09, 2016

Excellent Service as Always I've been going to this Acura location for service for about two years now, and they always keep me informed on exactly what they're doing with my car More

by STEWART.1141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diglia, JIM CRUIKSHANK
Dec 09, 2016 -

Acura Columbus responded

Thanks for the business! Jim and Chris are two great people and they will continue to keep an eye out for you. Thanks, John Connelly Owner/Acura Columbus

December 08, 2016

Great Service We have always appreciated the great service , friendly and courteous staff. We will defiantly consider buying our next car from Acura Columbus. Keep More

by RMARRIOTT51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diglia
Dec 08, 2016 -

Acura Columbus responded

Thank you! I am very glad that Chris could help and we appreciate the opportunity to work on your car. Have a great week! - John Connelly Owner/Acura Columbus

December 03, 2016

Excellent attention to detail My RDX needed the rear tailgate outer trim panel replaced and installed due to damages. This also required my license plate to be reinstalled and AWD/ More

by mlong5159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Lama, JIM CRUIKSHANK
Dec 03, 2016 -

Acura Columbus responded

Terry- So glad that Larry, Jim and Johnny could help! Excellent news. Have a good weekend. - John Connelly Owner/Acura Columbus

December 02, 2016

Great experience with service and service personnel. My car went in for a routine oil change and systems check - everything was done quickly and efficiently while I waited. I especially appreciate that More

by BAPST.2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2016 -

Acura Columbus responded

Quickly and efficiently is what we want! Glad Todd could help and also very nice to hear that you like our multi-point inspection. I hope you have a great weekend! - John Connelly Owner/Acura Columbus

November 30, 2016

It was excellent Very great service. I loved it..very professional..chris at service was fantastic.they did great job in explaining everything pretty good. They offere More

by prash4u80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diglia
Dec 03, 2016 -

Acura Columbus responded

I really appreciate the very kind words about Chris! He recently took on a new role in the Service Department and he is doing very well. Thanks, John Connelly Owner/Acura Columbus

November 29, 2016

Great service Zach was very friendly and helpful when I took my car in for regular maintenance. He had great communication skills and kept me apprised of my the sta More

by Sturrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2016 -

Acura Columbus responded

Glad Zach could help! Friendly and helpful with communication is awesome. Thank you very much for telling us. - John Connelly Owner/Acura Columbus

November 23, 2016

Excellent customer service! From the service, to the shuttle service, to the thorough report of my vehicle, all were exceptional! I highly recommend this dealership! More

by CHERIE_DREES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Nov 23, 2016 -

Acura Columbus responded

I am glad we can through for you! Thanks for the opportunity. Have a great week! - John Connelly Owner/Acura Columbus

November 18, 2016

Quite the delay When I brought my car in, Jim was very helpful and road along with me to hear the noise I was hearing while driving. He did a great job by giving me More

by KDAVIS587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JIM CRUIKSHANK
Dec 03, 2016 -

Acura Columbus responded

As we discussed over email, our communication failed us and I apologize. Hopefully Jim and the rest of us will have another opportunity to help you. Have a good weekend. - John Connelly Owner/Acura Columbus

November 16, 2016

Total Confidence! As is always the case every time we bring first our TL and now our TLX into Acura Columbus, every aspect of the maintenance to be performed was fully More

by flipnewf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2016 -

Acura Columbus responded

Thanks! Very glad to have you as our customer! Have a great week. Glad Todd can help. - John Connelly Owner/Acura Columbus

...
107
...