1,255 Reviews of Acura Columbus - Service Center
Remote control start key replacement and oil change The Service was completed in the time frame stated. The Service advisors were knowledgeable and friendly. The waiting area was comfortable and accom The Service was completed in the time frame stated. The Service advisors were knowledgeable and friendly. The waiting area was comfortable and accommodating. I was offered a vehicle to use while service was being done on mine. More
Excellent Service as Always I've been going to this Acura location for service for about two years now, and they always keep me informed on exactly what they're doing with my car I've been going to this Acura location for service for about two years now, and they always keep me informed on exactly what they're doing with my car and what I should keep an eye on going forward. They also make an attempt to give discounts where possible, which I appreciate. More
Great Service We have always appreciated the great service , friendly and courteous staff. We will defiantly consider buying our next car from Acura Columbus. Keep We have always appreciated the great service , friendly and courteous staff. We will defiantly consider buying our next car from Acura Columbus. Keep up the good work. Rick and Katt More
Excellent attention to detail My RDX needed the rear tailgate outer trim panel replaced and installed due to damages. This also required my license plate to be reinstalled and AWD/ My RDX needed the rear tailgate outer trim panel replaced and installed due to damages. This also required my license plate to be reinstalled and AWD/RDX Emblems installed. Larry , Jim and Johnny really did a wonderful job from beginning to end , I am very grateful . Thank you Terry L More
Great experience with service and service personnel. My car went in for a routine oil change and systems check - everything was done quickly and efficiently while I waited. I especially appreciate that My car went in for a routine oil change and systems check - everything was done quickly and efficiently while I waited. I especially appreciate that records are kept and that I'm reminded of what needs be done to keep my car in top form. I have had great service each and every time. Todd was fantastic! He took really good care of me and kept me informed during the process and (most importantly) didn't treat me like I was clueless because I'm female. :) More
It was excellent Very great service. I loved it..very professional..chris at service was fantastic.they did great job in explaining everything pretty good. They offere Very great service. I loved it..very professional..chris at service was fantastic.they did great job in explaining everything pretty good. They offered good refreshments too More
Great service Zach was very friendly and helpful when I took my car in for regular maintenance. He had great communication skills and kept me apprised of my the sta Zach was very friendly and helpful when I took my car in for regular maintenance. He had great communication skills and kept me apprised of my the status of my vehicle. More
Excellent customer service! From the service, to the shuttle service, to the thorough report of my vehicle, all were exceptional! I highly recommend this dealership! From the service, to the shuttle service, to the thorough report of my vehicle, all were exceptional! I highly recommend this dealership! More
Quite the delay When I brought my car in, Jim was very helpful and road along with me to hear the noise I was hearing while driving. He did a great job by giving me When I brought my car in, Jim was very helpful and road along with me to hear the noise I was hearing while driving. He did a great job by giving me his card and allowing me to call his direct line. Area for improvement: my part was not in so they had to order a serpentine belt and oil pan. The service was scheduled on Friday, they said they may be able to get it in Saturday (they did not), but were confident it would be done Monday. Instead, I called in the middle of the afternoon Monday to find out that the person who was going to do the service had not shown up that day. This meant that I did not have my car Friday, Saturday, Sunday, Monday, Tuesday. To attempt to make this better, they let me have a rental car Monday. This still meant having to drive up in rush hour traffic 3 separate days to get my car back. More
Total Confidence! As is always the case every time we bring first our TL and now our TLX into Acura Columbus, every aspect of the maintenance to be performed was fully As is always the case every time we bring first our TL and now our TLX into Acura Columbus, every aspect of the maintenance to be performed was fully explained to us. In addition to the routine service we request, they give us advance notice of what, if anything, might need to be done in the future. Everybody we've ever dealt with has earned our total confidence. More