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Acura Columbus - Service Center

Dublin, OH

4.9
1,274 Reviews

1,274 Reviews of Acura Columbus - Service Center

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February 03, 2017

Quick and friendly staff Went for a car wash. Men are very nice. Service was quick and car looked good they always offer to vacuum inside of car but we said it wasn't necessa More

by CATHIMONACO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't know the name
Feb 03, 2017 -

Acura Columbus responded

Thanks for the nice feedback. It is greatly appreciated! Have a great weekend. - John

February 03, 2017

Good service and friendly manner Fast maintenance service and communicate with friedliness. Waiting romm is clean. Washing cars service is very nice. And location of this dealer is More

by khirai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2017 -

Acura Columbus responded

I am very happy to read your review. Thank you very much! Have a great weekend. - John

February 02, 2017

Service I dealt with Todd and he was upfront and fair. He went the extra mile after my extended warranty from Germain did not cover the problem. More

by THOMASGVARGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2017 -

Acura Columbus responded

Todd is a great person to know. He wants to help in any way that he can and we all greatly appreciate having him as our friend. Thanks for letting me know about your experience! - John Connelly Owner/Acura Columbus

February 01, 2017

Friendly, efficient and cost effective Service is on time for your scheduled appointment, very informative of the work that needs to be done, cost effective, comfortable waiting area with s More

by JFERGUSON2
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2017 -

Acura Columbus responded

I appreciate the feedback! I am very happy in January that our team seemed to do a good job and our customer satisfaction scores were strong. It means a lot to us. Thanks for the business and I hope you have a great week. - John Connelly Owner/Acura Columbus

January 31, 2017

Timely and friendly it was a warranty item and I thank Acura for that. Jim did an excellent jo explaining what needed to be done and wasn't trying to over sell. He's More

by JCMILLER81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Feb 01, 2017 -

Acura Columbus responded

Thanks! I agree on Jim. We are very happy to have him. Have a good week. - John Connelly Owner/Acura Columbus

January 30, 2017

Acura Clinic Excellent overview and explanation of technological features and settings. Well organized and personalized. Good communication and customer service. More

by bsaxy46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Laural Heinze
Jan 31, 2017 -

Acura Columbus responded

I am glad that the clinic helped! You Tube videos are helpful also if you take a look. I am glad Matt and Laural could help. Thanks, John Connelly Owner/Acura Columbus

January 29, 2017

Routine service. Service was quick, little wait time. They also wash and vacuum the vehicle, which is appreciated. I have had only positive experiences at this deale More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2017 -

Acura Columbus responded

Thanks for the feedback -- I really appreciate the effort! Thank you for your business! - John Connelly Owner/Acura Columbus

January 26, 2017

Efficient and overall pleasant experience My first experience with Acura Columbus was one of the best I've ever had with any car dealership. They were easy to deal with, time efficient and ve More

by KJCSPRAGUE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Diglia
Jan 26, 2017 -

Acura Columbus responded

Awesome! Thank you very much for your kind words. We appreciate you giving us the opportunity to work on your car. Thanks, John Connelly Owner/Acura Columbus

January 25, 2017

Professional and courteous I have been a customer for a little over a year and continue to be very please with the professional and courteous attention I receive every visit. More

by Doug Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Garrett
Jan 26, 2017 -

Acura Columbus responded

Doug- You made my day with your nice note. We work hard everyday to hopefully make our jobs enjoyable, fun and meaningful. Kind words from you help validate all of that. Thank you very much! - John Connelly Owner/Acura Columbus

January 24, 2017

Todd and Zak always take care of me. I drive from SC to Ohio to visit family and always have my car serviced here because they do a great job!! I don't go to Savannah, GA where I purchas More

by jreynolds3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2017 -

Acura Columbus responded

That is a very high compliment! Thank you very much! I hope you get back down to SC before the cold weather this weekend. - John Connelly Owner/Acura Columbus

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