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Acura Columbus - Service Center

Dublin, OH

4.9
1,255 Reviews

1,255 Reviews of Acura Columbus - Service Center

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January 24, 2017

Todd and Zak always take care of me. I drive from SC to Ohio to visit family and always have my car serviced here because they do a great job!! I don't go to Savannah, GA where I purchas More

by jreynolds3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2017 -

Acura Columbus responded

That is a very high compliment! Thank you very much! I hope you get back down to SC before the cold weather this weekend. - John Connelly Owner/Acura Columbus

January 23, 2017

very friendly I came in for an oil change. Very friendly staff for vehicle drop off, check-in, service, and check-out. I highly recommend this location. More

by ps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Laural Heinze
Jan 23, 2017 -

Acura Columbus responded

Thanks for the recommendation! Friendly is what we want! Thanks for coming in for the oil change and I am glad Zach, Laural and Clayton could help. Thanks, John Connelly Owner/Acura Columbus

January 23, 2017

In and out in a jiffy! I received a friendly greeting when I drove up to the service area. When I got to the door, I was again greeted with a smile and the door was held op More

by SWHEELER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2017 -

Acura Columbus responded

You described my dream scenario for every customer! I am glad we came through and that Todd could help. We will keep trying. Have a great week! - John Connelly Owner/Acura Columbus

January 16, 2017

5000 mile check Quick and friendly! Love the curb side service. Todd was very helpful and provided great information. We are first time Acura owners. We will be ba More

by DIANE_STAUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2017 -

Acura Columbus responded

Diane- Excellent! Thank you very much. I am glad Todd could help. Have a great week. - John

January 11, 2017

A 1 service Everything was done according to service writer except during the tire rotation the air pressure in all 4 tires was not properly adjusted. All tires More

by ALSCHMIDT45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Jan 11, 2017 -

Acura Columbus responded

You are right! I am sorry. After I asked, I was told that we had gauge issues in accelerated that day and it has been since replaced. I hope you will give us another chance to make this up to you. - John Connelly Owner/Acura Columbus

January 11, 2017

Quick and courteous. This was my first service visit and the staff was very courteous and helpful. My interactions went very quickly and everything was completed on time. More

by WMGIBSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Garrett
Jan 11, 2017 -

Acura Columbus responded

Courteous, helpful and quickly! Love to read that. Thanks, John Connelly Owner/Acura Columbus

January 10, 2017

Very informative and personal experience The whole experience was efforlesss from start to finish. Quick and efficient. I liked the waiting area. I was informed in great detail the service th More

by Dmgoodwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2017 -

Acura Columbus responded

Wonderful! You made my day. Thank you very much. - John Connelly Owner/Acura Columbus

January 10, 2017

Always courteous and professional Chris helped me this day and was extremely helpful and informative. In spite of being extremely busy that day Chris saw to it that my car got washed; More

by Allison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diglia
Jan 11, 2017 -

Acura Columbus responded

Great to read about Chris! Thank you very much. Very kind of you. - John Connelly Owner/Acura Columbus

January 09, 2017

excellent service In for a brake noise with my RDX - brakes checked - no problems noted. (No charge). Nice surprise. The use of a courtesy car was very convenient. More

by jbay4676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Jan 09, 2017 -

Acura Columbus responded

Thanks for the feedback! Glad to have the opportunity to work on your car. - John Connelly Owner/Acura Columbus

January 01, 2017

Good service! Thank you Acura Columbus for taking care of my car service! Appointment scheduling and service was very quick this time! Wish someone could have spent More

by RK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 01, 2017 -

Acura Columbus responded

Glad scheduling and timing went well. Sorry about the lack of time spent on the report. I'd be happy to have Jami or Todd call you in the morning to review the report in detail if you will send me your name and number. You can email me directly at johnconnelly@acuracolumbus.com. Have a great day! - John Connelly Owner/Acura Columbus

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