Acura Columbus - Service Center

Excellent I waited on my vehicle and the maintenance took longer than expected. I was informed and updated on their progress, much appreciated . All staff w I waited on my vehicle and the maintenance took longer than expected. I was informed and updated on their progress, much appreciated . All staff was good, don't remember names More

Emergency Service needed I started the day out on a bad note and Acura Columbus did a great job to get me back on the road. I came into the dealership without an appointment. I started the day out on a bad note and Acura Columbus did a great job to get me back on the road. I came into the dealership without an appointment. My brake lights and turn signals were not working due to damage that I had done to my MDX. The entire staff was very understanding and empathic to my situation. They went above and beyond to make sure that I was taken care of!! Great Job Zach and the entire service staff from check-in to check out. Honestly, the service did not surprise me ... I had been to the dealership in the past and based on previous experience new that I was in good hands. More

Good Communication I worked with Jami Meredith - there were some unexpected services that my car needed that significantly increased my bill. Jami kept an open line of I worked with Jami Meredith - there were some unexpected services that my car needed that significantly increased my bill. Jami kept an open line of communication with me as I processed this information and happily discussed the situation with me multiple times. I greatly appreciated this openness and patience. More

recall service The recall work was completed in a timely manner. My auto was washed and vacuumed before it was delivered to me. It looked great. Thank you. The recall work was completed in a timely manner. My auto was washed and vacuumed before it was delivered to me. It looked great. Thank you. More

Replaced air bag Everything was good and everybody was so nice. They even offered us a courtesy vehicle. They even washed my car and vacuum the inside , I will definit Everything was good and everybody was so nice. They even offered us a courtesy vehicle. They even washed my car and vacuum the inside , I will definitely recommend this place . More

Excellent Service Experience I had a great experience when I brought my car in for service. jami always takes care of me when I come in. She goes the extra mile to be sure all of I had a great experience when I brought my car in for service. jami always takes care of me when I come in. She goes the extra mile to be sure all of my concerns are addressed and resolved. Larry and another man in service listened to my "car noises" and didn't treat me like I was crazy or hearing things. Acura Columbus is the only dealer I've ever taken my car to and I wouldn't consider going anywhere else due to the service I get. Eddie always has a smile and a friendly hello and he remembers me which I think is incredible given all of the people he interacts with every day. More

In and out................perfect They always seem to be organized and ready to assist from the moment I pull onto the lot. I would find it very hard to switch dealers. They always seem to be organized and ready to assist from the moment I pull onto the lot. I would find it very hard to switch dealers. More

Exceptionally friendly and helpful I always have a great experience at this dealer. I have had several issues the last couple of years with my car and Jim went out of his way to make su I always have a great experience at this dealer. I have had several issues the last couple of years with my car and Jim went out of his way to make sure I didn't get unnecessary service done during my most recent service visit. Everyone here is great at answering my questions and are always extremely personable and helpful. More

Awesome service I am very happy about the service ,Todd did great job ,he is very responsible and skillful. He was able to identify the issue very quick. I am very happy about the service ,Todd did great job ,he is very responsible and skillful. He was able to identify the issue very quick. More

Excellent Service and wonderful staff I always receive excellent service and have been bringing my cars here for many years. This is and excellent Service Center and I love the staff. I always receive excellent service and have been bringing my cars here for many years. This is and excellent Service Center and I love the staff. More