Acura Columbus - Service Center

Always courteous and professional Chris helped me this day and was extremely helpful and informative. In spite of being extremely busy that day Chris saw to it that my car got washed; Chris helped me this day and was extremely helpful and informative. In spite of being extremely busy that day Chris saw to it that my car got washed; really loved that! More

excellent service In for a brake noise with my RDX - brakes checked - no problems noted. (No charge). Nice surprise. The use of a courtesy car was very convenient. In for a brake noise with my RDX - brakes checked - no problems noted. (No charge). Nice surprise. The use of a courtesy car was very convenient. Highly recommended dealer service. More

Good service! Thank you Acura Columbus for taking care of my car service! Appointment scheduling and service was very quick this time! Wish someone could have spent Thank you Acura Columbus for taking care of my car service! Appointment scheduling and service was very quick this time! Wish someone could have spent more time detailing the multi-point inspection report. More

Fast and courteous. Surprised....done in one day. I had a wonderful experience. Everyone was so attentive and I felt at home. They did more than I expected in one day. Felt secure that my car was in I had a wonderful experience. Everyone was so attentive and I felt at home. They did more than I expected in one day. Felt secure that my car was in good hands. A very nice feeling. More

Great Service! Dear Acura Columbus- I would like to thank Jami Meredith, the service person who helped me for the outstanding service on my recent oil change at Dear Acura Columbus- I would like to thank Jami Meredith, the service person who helped me for the outstanding service on my recent oil change at Acura Columbus. She was professional, personable, and explained everything about my car before, during and after service. I have been very pleased with the service I get from Acura Columbus. This is my first Acura and I am thinking it won't be my last. Appreciate the coffee too. - Marc M. Ramsey More

Excellent service Your service staff was very professional and went out of there way to ensure that I was well taking care of. Thanks for all your gratitude! Your service staff was very professional and went out of there way to ensure that I was well taking care of. Thanks for all your gratitude! More

Excellent service at Acura Columbus! We recently purchased a used RDX from Acura Columbus, after purchasing a new MDX earlier in the year. Adam Hannah was great and really helped us when We recently purchased a used RDX from Acura Columbus, after purchasing a new MDX earlier in the year. Adam Hannah was great and really helped us when we were looking for the MDX, and we were very happy that he was available to work with us on the RDX as well. There were several items on the RDX that needed attention, and Acura Columbus was very willing to take care of each of the items we found after our purchase. Zach Zeune set us up with the appointment and kept us informed about the progress. We are fortunate to have such a great Acura dealership in our community. More

Worst customer service experience ever The first appointment my part had not yet arrived. No one called me to reschedule and save me the 1 hour round trip drive. The next morning, I tried a The first appointment my part had not yet arrived. No one called me to reschedule and save me the 1 hour round trip drive. The next morning, I tried again. Instead of the minor repair be completed in the quoted time frame, they let me know that they needed several more hours. Time I did not have. A complete waste of my time! More

Great work, as usual One of the most efficient and easiest service centers I've ever experienced. The Multi Point Inspection document explains both the services perform One of the most efficient and easiest service centers I've ever experienced. The Multi Point Inspection document explains both the services performed and rationale for completing them, a very nice touch. More

Always happy Always great customer service! They are always informative and helpful. I've never waited an annoying amount of time for any service appointment. I Always great customer service! They are always informative and helpful. I've never waited an annoying amount of time for any service appointment. I like that I could schedule by email because it's not always easy for me to call due to work hours. Thank you! More