Acura Columbus - Service Center

Acura TL Service visit Overall a very good experience, Very quickly determined what was needed other than the B1-2 service needs. Overall experience was fine; car is oper Overall a very good experience, Very quickly determined what was needed other than the B1-2 service needs. Overall experience was fine; car is operating fine. Thought we would be done, as promised about 930-945, but ended up being closer to 1045; thus the good vs excellent rating. More

First Oil and Tire Rotation I was able to make my appointment on the internet from another state where I was vacationing without a problem. They confirmed the appt. on line. I I was able to make my appointment on the internet from another state where I was vacationing without a problem. They confirmed the appt. on line. I arrived at the appointment on time and they served it right away and I was out within a hour. Snacks and coffee were available. More

Excellent Acura service I have been a customer of Acura Columbus service department for 27 years thru 5 autos. I've always been happy with the service. Fast, friendly. If I have been a customer of Acura Columbus service department for 27 years thru 5 autos. I've always been happy with the service. Fast, friendly. If you need a loaner while your car is being serviced, they have one for you. More

Great Service Thanks much to Jamie Meredith, she worked with my budget and as a single family we are eternally grateful. Much blessings!. Keep the pleasant persona Thanks much to Jamie Meredith, she worked with my budget and as a single family we are eternally grateful. Much blessings!. Keep the pleasant persona. JL More

Quick and efficient service I was late for my appointment due to weather and traffic, but Zach was very understanding and able to accommodate me still. I needed the A13 services I was late for my appointment due to weather and traffic, but Zach was very understanding and able to accommodate me still. I needed the A13 services and was pleasantly surprised how quickly they were done - by the time I fought through traffic and got to my office, Zach had already sent me an e-mail saying my MDX was ready. I felt bad taking a loaner vehicle, which was a very nice TLX. It's not all puppy dogs and kittens though, the dealership feels very crowded and their prices are not the best, but they do take competitor coupons. Overall I'd still go to Acura Columbus over another dealer anyday! More

Quick efficient service I was able to get in and out quickly for 40,000 mile service on my 2014 MDX. The staff was friendly and efficient as always. I was able to get in and out quickly for 40,000 mile service on my 2014 MDX. The staff was friendly and efficient as always. More

This service department cannot be beat. They are the best!! I stopped at Courtesy Acura in Lexington, Kentucky. BIG MISTAKE!!! Too busy to help. I made it to my favorite Acura Columbus in Dublin, Ohio, wher I stopped at Courtesy Acura in Lexington, Kentucky. BIG MISTAKE!!! Too busy to help. I made it to my favorite Acura Columbus in Dublin, Ohio, where they were able to make my car safe to drive again and really cared. I am always impressed with the friendliness and helpfulness of the service department. I travel from South Carolina to Ohio and plan for my TSX to get serviced at Columbus Acura. John Connelly, you really know how to run a superior Acura Dealership!!! More

Great Experience Called in for a service appointment and was able to get same day service! Went in a bit before my scheduled time they got me all situated in a timely Called in for a service appointment and was able to get same day service! Went in a bit before my scheduled time they got me all situated in a timely manner, shuttled me off to the mall and picked me up once my service was complete. Friendly and professional staff, with a personal touch. Glad I decided to do business with them. More

Lengthy Wait Arrived 10 minutes early for an appointment and the work took one an one half hours to do. It should have taken much less time. Arrived 10 minutes early for an appointment and the work took one an one half hours to do. It should have taken much less time. More

friendly, understanding people Overall, the people were very understanding on finding the root problem to my car troubles. They had the best interests for the car and my needs/safet Overall, the people were very understanding on finding the root problem to my car troubles. They had the best interests for the car and my needs/safety and gave me the best options to take care of the car right away with reasonable pricing and timing. Thank you! More