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Acura Columbus - Service Center

Dublin, OH

4.9
1,250 Reviews

1,250 Reviews of Acura Columbus - Service Center

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May 06, 2024

Always a good experience. So convenient with pickup and delivery. I trust them to be honest with repairs and am satisfied price is fair. They also back up all the repairs and More

by Piper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Acura Columbus responded

Thanks for your trust! Glad you like the pick up and drop off. Thanks, John Connelly Owner/Acura Columbus

May 05, 2024

I brought my RDX to check on the blind spot being turned off - it was a Monday and they were super busy but still so polite and did not charge me for turning it on which made my day . Thank you. I love my A More

by joannelmorrissey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Acura Columbus responded

Very nice — thanks for taking the time to write! - John Connelly Owner/Acura Columbus

May 01, 2024

We love the Acura of Columbus Service department! They have wonderful communication (love the texting feature), they are honest, helpful and so easy to work with! We adore Jami! She is the absolute More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Acura Columbus responded

Agreed on Jami! And the texting! Thanks for your trust. - John Connelly Owner/Acura Columbus

May 01, 2024

Genuine, helpful, responsive, and fast. Dropped car off for oil change, took about 40-45min like they said. More

by Kevin O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Acura Columbus responded

Thanks Kevin — glad things went smoothly! - John Connelly Owner/Acura Columbus

April 30, 2024

The Acura Columbus service department has continued to exceed my expectations. They really go the extra mile to help their customers. I can’t thank them enough. More

by stanfordr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Acura Columbus responded

Thanks for your trust and the opportunity to help! - John Connelly Owner/Acura Columbus

April 29, 2024

Incredible service by every measure. I give Acura Columbus my highest praise. I would not consider taking my car anywhere else. More

by MDXOWNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Nader
Apr 29, 2024 -

Acura Columbus responded

Very nice!! Thank you so much. Very kind and greatly appreciated. Thanks, John Connelly Owner/Acura Columbus

April 23, 2024

I had some issues with the dealership initially, but they worked with me promptly and provided excellent resolution right away. They did nice work on the car too. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Acura Columbus responded

Thanks for working with us Sam — sorry for the trouble! We appreciate your kindness in working with us. Thanks, John Connelly Owner/Acura Columbus

April 23, 2024

I needed a quick tire repair and Acura Columbus got me in and out quickly before our trip out of town. The local tire dealer wanted to sell me new tires instead Acura Columbus saved me $300 and lots of time More

by Rickeurich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Acura Columbus responded

Thanks for giving us a try! Glad we could come through for you. I appreciate you taking the time to write! - John Connelly Owner/Acura Columbus

April 20, 2024

Great people and great place to get your car serviced. Very accommodating and helpful. Knowledgeable and understanding staff More

by Sjetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Acura Columbus responded

Thanks for recognizing Zach - very nice! - John Connelly Owner/Acura Columbus

April 20, 2024

Great people, staff are very friendly and efficient. Knowledge and explain things easy to understand. No pushy and do things that are needed. Helpful and accommodating in scheduling appointments More

by Sjetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Acura Columbus responded

Fantastic - very nice of you! We really appreciate your kind words. Thank you very much. - John Connelly Owner/Acura Columbus

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