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Acura Columbus - Service Center

Dublin, OH

4.9
1,273 Reviews

1,273 Reviews of Acura Columbus - Service Center

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April 24, 2025

Great service-I love the valet service for maintenance for my vehicle. This was a game changer for me-thanks for the consideration of my time and making it easy to maintain my Acura! The best!! More

by Kelly K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver that picked up vehicle was excellent and professional- I did not catch his name but he was wonderful!
Apr 24, 2025 -

Acura Columbus responded

Very nice! Thank you Kelly. - John Connelly Owner/Acura Columbus

April 17, 2025

It’s always good , I just wish they are proactive and have checked lights, airpressure. More

by WaterAcura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Acura Columbus responded

You are right! Sorry about that. I will have to see how that happened. Email or text me at johnconnelly@acuracolumbus.com/614-761-1222 so we can get this handled for you. I just need your name so I can look up the paperwork. Thanks, John Connelly Owner/Acura Columbus

April 09, 2025

Everyone was welcoming. Services to be done were explained completely. Time to complete services was a little under the estimate. I’m satisfied with this experience. More

by Rich Finn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Heinze
Apr 12, 2025 -

Acura Columbus responded

That is all good - thanks for sharing and taking the time to write. We appreciate it! Thanks, John Connelly Owner/Acura Columbus

April 02, 2025

Great valet service. Completed the recall service quickly and gave a car wash. Absolutely superb! More

by julian.dong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Acura Columbus responded

Thanks! Also happy that the car wash was working! - John Connelly Owner/Acura Columbus

March 31, 2025

Clayton from Acura of Dublin is so helpful and always goes the extra mile to answer questions and to make sure all concerns have been addressed. He makes sure that I understand the new things on my c More

by Glegg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Acura Columbus responded

Agreed on Clay! Thank you so much for taking the time to acknowledge him - very nice! Thanks, John Connelly Owner/Acura Columbus

March 28, 2025

Helpful as always! This was my first time working with James, and he was fantastic! Haven’t had a bad experience here in 2+ years! More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 29, 2025 -

Acura Columbus responded

I am glad James could help! Thanks for the last 2 years!! - John Connelly Owner/Acura Columbus

March 28, 2025

Had our first visit with 2024 RDX aspec adv. this week. Could not have gone better. Communication far surpassed expectations, too! So grateful to have read all these positive reviews before we t More

by M. Jonezi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Perrin
Mar 29, 2025 -

Acura Columbus responded

Wonderful! Love to read this. Thank you so much. Thanks, John Connelly Owner/Acura Columbus

March 28, 2025

Always a great customer service experience. Would recommend this dealership (and have) to friends, family and co-workers. More

by Bmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Acura Columbus responded

Thanks for the recommendation! We appreciate it. - John Connelly Owner/Acura Columbus

March 26, 2025

Everything handled timely and professionally. Check in a breeze , All repairs completed as advised by service advisor. All repairs covered by maintenance contract so no additional out of pocket e More

by fhale42424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Acura Columbus responded

Thank you so much! Very nice. We appreciate it. Thanks, John Connelly Owner/Acura Columbus

March 19, 2025

Got me in without appointment and took great care of me thanks a lot greatly appreciate More

by janetsolly2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Acura Columbus responded

Glad Todd and the team could help! Thanks for taking the time to write - we appreciate it. Thanks, John Connelly Owner/Acura Columbus

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