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Acura Columbus - Service Center

Dublin, OH

4.9
1,269 Reviews

1,269 Reviews of Acura Columbus - Service Center

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March 31, 2025

Clayton from Acura of Dublin is so helpful and always goes the extra mile to answer questions and to make sure all concerns have been addressed. He makes sure that I understand the new things on my c More

by Glegg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Helpful as always! This was my first time working with James, and he was fantastic! Haven’t had a bad experience here in 2+ years! More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 29, 2025 -

Acura Columbus responded

I am glad James could help! Thanks for the last 2 years!! - John Connelly Owner/Acura Columbus

March 28, 2025

Had our first visit with 2024 RDX aspec adv. this week. Could not have gone better. Communication far surpassed expectations, too! So grateful to have read all these positive reviews before we t More

by M. Jonezi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Perrin
Mar 29, 2025 -

Acura Columbus responded

Wonderful! Love to read this. Thank you so much. Thanks, John Connelly Owner/Acura Columbus

March 28, 2025

Always a great customer service experience. Would recommend this dealership (and have) to friends, family and co-workers. More

by Bmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Acura Columbus responded

Thanks for the recommendation! We appreciate it. - John Connelly Owner/Acura Columbus

March 26, 2025

Everything handled timely and professionally. Check in a breeze , All repairs completed as advised by service advisor. All repairs covered by maintenance contract so no additional out of pocket e More

by fhale42424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Acura Columbus responded

Thank you so much! Very nice. We appreciate it. Thanks, John Connelly Owner/Acura Columbus

March 19, 2025

Got me in without appointment and took great care of me thanks a lot greatly appreciate More

by janetsolly2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Acura Columbus responded

Glad Todd and the team could help! Thanks for taking the time to write - we appreciate it. Thanks, John Connelly Owner/Acura Columbus

March 19, 2025

I have used this dealership since 2006 and have always been pleased. Tge facility is clean and organized with a nice lounge for waiting whine huge car is serviced. The technicians are friendly yet p More

by Spitler, linda1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Acura Columbus responded

Wow - 19 years - that is a long relationship and we greatly appreciate it! I am very thankful for you. Thanks, John Connelly Owner/Acura Columbus

March 18, 2025

Friendly and thorough! It so easy and quick to text my issues and get a repair date. Service people are friendly and knowledgeable. Being able to get a loaner is an awes More

by PaulBohmlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Acura Columbus responded

Agreed on the loaners! Crazy that we have about 45 of them ($2.7 million in inventory that we finance with the bank) and we seem to have them all booked out every single day. Glad you like the texting - so do I very much. We are very fortunate to have Todd, Zach, Jami, Clay, Ashley, Jerry and Hayley and I am glad they have been helpful to you. Thanks, John Connelly Owner/Acura Columbus

March 04, 2025

My experiences at Acura Columbus have always been pleasant. In sales and service you are treated as a valued customer. I believe them to be a fair and honest business establishment. More

by crbtsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Acura Columbus responded

Very nice! Thank you for the kind words. We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

February 28, 2025

I’ve been a customer for years and appreciate the service department especially Jamie she’s great. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Acura Columbus responded

Thanks for your trust in us and Jami - we greatly appreciate it! Thanks, John Connelly Owner/Acura Columbus

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