Acura Columbus

Starters: We picked up our 2nd new MDX from Acura, and 1st from Nick - yesterday, 16 July'21. We just returned from a same-day, down and back trip to Cincinnati. Wow, I really liked the 2018; but the 1st from Nick - yesterday, 16 July'21. We just returned from a same-day, down and back trip to Cincinnati. Wow, I really liked the 2018; but the 2022 is incrementally improved in a number of tangible areas. The 10th forward gear - dramatically improves the low-speed starts; the 2018 was better than the 2016 - which was noticeably irritating for such a great product. This 2022 is awesome. And, the driver-feel for the road is noticeably better. OK, the new displays and such will take some getting use too; but it's only been 24 hours. As customers, we should all recognize the highly usual selling / purchasing times we now live. (Lots of manufacturers are short of chips!) These conditions present challenges to both parties; dealers and customers; where the principal issue lies with the automotive manufacturer - and they are really at the mercy of the world-wide supply chains. So, this is - what it is. Nick Myers - navigated this for our benefit, and the benefit of Acura of Columbus very, very well. His hand on the sales opportunity - retained our confidence. One week after we placed our $500 deposit down, we received a phone call that a vehicle - per our specs, had become available; and we had first dibs. Six hours later, we pulled our new vehicle into the garage! Along the way, Nick provided commentary and photos on the new MDX, he provided notional costs and incentives, and arranged for a COVID Careful vehicle evaluation, and new MDX 2022 test drive. Acura Columbus does a nice job facilitating this experience. We live on the NE side of town; and getting there, and on our way home is amazingly easy. As a retired senior, there is an old-school charm to this dealership. We serviced our 2018 there, and have every intention of servicing the 2022 there. An Acura is a premium car - and at Acura Columbus' customers get premium treatment; service down right, courtesy loaner cars when necessary, and a car wash! Nick Myers and Acura Columbus is / are a great place to but an Acura. More

Brett was great! He knew all the information about the vehicle that I was purchasing. Everyone was very friendly. Would recommend to others and will come back in the future. vehicle that I was purchasing. Everyone was very friendly. Would recommend to others and will come back in the future. More

Adam makes sure we get exceptional service for our RDX. We travel to Columbus past two local dealerships because we know that Adam is reliable and easy to communicate with. We travel to Columbus past two local dealerships because we know that Adam is reliable and easy to communicate with. More

Great experience this morning at Acura Columbus. Very knowledgeable staff. They made the car buying experience as quick and painless as possible. Dealership is top notch. knowledgeable staff. They made the car buying experience as quick and painless as possible. Dealership is top notch. More

Finance Department was quick to respond to emails that allowed me to share what I was looking for. When I had to cancel my appointment due to being out of town, staff worked with me to reschedule and have allowed me to share what I was looking for. When I had to cancel my appointment due to being out of town, staff worked with me to reschedule and have someone specifically there I could ask for by name. First class service all the way through the process. When i test drove information was shared about the vehicle that was helpful in the deciding process. There were never any pressure sales. More

The entire team at Acura Columbus was professional and caring as we purchased our beautiful 2018 RDX! Nick Myers, our sales consultant, was knowledgeable and friendly, and Adam Hannah made the purchasing caring as we purchased our beautiful 2018 RDX! Nick Myers, our sales consultant, was knowledgeable and friendly, and Adam Hannah made the purchasing process painless! More

Great customer service. They are extremely attentive and keep you informed on everything they are doing to ensure you know exactly what they are doing to you vehicle. They even send a video of the fluids b keep you informed on everything they are doing to ensure you know exactly what they are doing to you vehicle. They even send a video of the fluids being drained to prove the work was done. They have gone above what’s needed to ensure their customers are 100% satisfied with the entire process. Well done! More

A freindly and professional staff make this Dealership a great compliment to the high quality cars that sparkle on the clean and inviting sales floor and lot....The Acura name is well served here and so are great compliment to the high quality cars that sparkle on the clean and inviting sales floor and lot....The Acura name is well served here and so are the potential customers who come visit....two thumbs up! More

Just bought a brand new 2022 MDX Acura dealership in Dublin make sure you look up Antonio excellent salesman had a great experience and their service department is the best!! If you’re looking for an Ac Dublin make sure you look up Antonio excellent salesman had a great experience and their service department is the best!! If you’re looking for an Acura this is the perfect dealership More

Antonio was easy to deal with and made us very welcome immediately. We knew what we wanted and he made the process simple!! We are very happy with our MDX immediately. We knew what we wanted and he made the process simple!! We are very happy with our MDX More