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Acura Columbus

Dublin, OH

4.9
3,119 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 3,119 reviews

January 25, 2023

Best customer service and care, both during the sale, as well as service and after! More

by Banchefski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Acura Columbus responded

Thanks!! We greatly appreciate your kind words. - John Connelly Owner/Acura Columbus

January 24, 2023

Francesco, Sam, and Adam were all very helpful in getting me set up with my new car. Great customer service! More

by ghaws614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McHale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Hannah
Jan 24, 2023 -

Acura Columbus responded

I am glad all 3 guys could help! Thanks for the opportunity. - John Connelly Owner/Acura Columbus

January 22, 2023

Francesco was great and helped us with everything we needed. Would definitely reccomend to anyone More

by Tiredgangisbad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treg Blagg
Jan 22, 2023 -

Acura Columbus responded

Thanks for the recommendation for Francesco! I am glad he could help. We appreciate the opportunity. - John Connelly Owner/Acura Columbus

January 21, 2023

I was extremely impressed with the service! Picking my car up and returning on time! More

by Valeria Futrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Acura Columbus responded

Thanks for giving us the chance to help! I am glad you liked it. Thanks, John Connelly Owner/Acura Columbus

January 20, 2023

Great service great staff. Always a peace of mind. So I’m too lazy to go elsewhere lol More

by JC
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pick up service staff
Jan 20, 2023 -

Acura Columbus responded

Peace of mind is good! Thank you for trusting us to help. Thanks, John Connelly Owner/Acura Columbus

January 19, 2023

Zack kept me informed of the progress of service on my Acura. They are professional More

by paulgertsma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Acura Columbus responded

I love to read about status updates - very important! Thanks for the nice words. - John Connelly Owner/Acura Columbus

January 18, 2023

As a colleague n the industry I know how hard it can be to juggle so many tasks at once, but Jami did a great job maintaining communication. She also listened to my wishes for a workaround to the parts sho More

by Kirk W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Acura Columbus responded

I loved reading this Kirk. Very nice of you to take the time to write it out and we appreciate the recommendation. Jami does a great job and thank you for recognizing her. Thanks, John Connelly Owner/Acura Columbus

January 18, 2023

We had a very pleasant experience. We were educated about the car as well as the financing process. Thank you More

by sundasbaig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Hannah, Matthew Williams
Jan 18, 2023 -

Acura Columbus responded

I am glad all went well — thanks for the opportunity to help! - John Connelly Owner/Acura Columbus

January 18, 2023

Quick oil and tire rotation. I don’t think the pressure was checked since the car showed 4 different pressures. Also Zach didn’t mention the differential service on the last pag More

by Chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Acura Columbus responded

Chuck - Thanks for talking to Larry Jones and letting us get you the info that you needed. Stay in touch. - John Connelly Owner/Acura Columbus

January 18, 2023

This is the third car I have leased from Acura Columbus and I could not say enough amazing things about this place and the staff! Steve is truly the best of the best. Communication is top notch, straight t More

by Sydney Hempleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Acura Columbus responded

Awesome! Thanks Sydney! Agreed on Steve. Very glad to have you as our customer and we appreciate the opportunity to help. Thanks, John Connelly Owner/Acura Columbus

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