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Acura Columbus
Dublin, OH
3,119 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun.
100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO!
Have questions? Give us a call, email or TEXT anytime!
Thanks,
John Connelly
Owner/Acura Columbus
johnconnelly@acuracolumbus.com
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Showing 3,119 reviews
January 31, 2023
Everyone was professional and very efficient. Very prepared so didn’t take long. Great job in explaining. Very prepared so didn’t take long. Great job in explaining. More
by Anonymous
January 31, 2023
Excellent customer service in my experience with this dealer beyond my expectation. 01/31/2023 dealer beyond my expectation. 01/31/2023 More
by Goray
Employees Worked With
January 30, 2023
I appreciate everything you guys do because whenever I have a issue or a problem with my vehicle yell able to get me in and get me out a good time. Thank you. have a issue or a problem with my vehicle yell able to get me in and get me out a good time. Thank you. More
by Rogerlbailey
January 28, 2023
We had Sam, a great salesman that kept us informed every step of the way! step of the way! More
by JillTMartin1
January 28, 2023
There have been few mistakes done at the time of service which I have pointed out in my earlier review. Seeing the positive communication from the owner , John and his senior staff calling me to understan which I have pointed out in my earlier review. Seeing the positive communication from the owner , John and his senior staff calling me to understand the issues in order to fix them, I have decided to edit my review to give a better one. Hopefully, my next service will be a good experience and change this to a 5 star. More
by Acura user
Employees Worked With
Don’t want to list
January 28, 2023
You guys run a good ship. Keep up the good work. It’s a pleasure doing business with people like you that provide a consistent good service. Keep up the good work. It’s a pleasure doing business with people like you that provide a consistent good service. More
by Mark Staker
Employees Worked With
Other Employees :
2 men that met me at door for servicing - very friendly.
January 26, 2023
Edit to Add: After the initial review acura responded on here and reached out to us personally as well. I was able to speak with Tom Cole who went out of his way to make us a very generous offer. We were ab here and reached out to us personally as well. I was able to speak with Tom Cole who went out of his way to make us a very generous offer. We were able to purchase our car from this location and had a great experience with Tom and Matt. --- I wish we had the great experience everyone else seemed to have. This location is so close to us but our bad experience led us to buy elsewhere. Sam was great in the beginning. We inquired about a discount for recent graduates and were told no such discount existed. This turned out to be inaccurate, but by the time we figured it out, it was too late. I asked if they would honor this discount since we were told inaccurate information by Sam and was told they would not honor it. I felt frustrated and lost my trust in this dealership and the process so we went elsewhere. I did appreciate the other dealership was very honest about the challenges of locating the car we wanted and did not ask for a downpayment, like this one, until they knew they could get it. I really wished it worked out with this location because it is so much closer to us than the other one. More
by jbrun
January 26, 2023
We had such an amazing experience with Acura Columbus! Shout out to Johnathon, Adam and Tom for being amazing and helping us! Everyone was so nice and accommodating! I highly recommend them to everyone! Shout out to Johnathon, Adam and Tom for being amazing and helping us! Everyone was so nice and accommodating! I highly recommend them to everyone! More
by rachelpaden
Employees Worked With
Adam Hannah, Jonathan Milbourn
January 25, 2023
Always great service, definitely put customer first in everything they do, looking forward to having my vehicle serviced there everything they do, looking forward to having my vehicle serviced there More
by Ralphewood
Employees Worked With
January 25, 2023
Always helpful. Valet service is a big help, thank you for picking and dropping the car Valet service is a big help, thank you for picking and dropping the car More
by Saima A
