Acura Columbus

SSS Service - Swift, Sophisticated, Specialists No words, just thankfulness! Don't hesitate; act! The sales, finance and all areas and quality in between revive all that has been missing from the i words, just thankfulness! Don't hesitate; act! The sales, finance and all areas and quality in between revive all that has been missing from the industry... SEAMLESSNESS. From the introduction to the finale, the experience ANY customer will experience at Acura of Columbus will be a class act. The professionals here define all that should be the way “car buying” SHOULD be in literal and unquestionable terms. Save time, and place yourself in knowledgable, component, and trustworthy hands at the behest of an incomparable brand. New or used, Acura or whatever brand you seek... Save time and transact in comfort and dignity, you'll leave satisfied. Thanks, team Acura of Columbus! See you down the road. Smiles and Smiles to go! All the Best, -Al More

If every dealership worked like Acura Columbus, car buying would be a much better experience. They have a genuinely good culture, no surprises, gouging or taking advantage of shortages. You’ll see a buying would be a much better experience. They have a genuinely good culture, no surprises, gouging or taking advantage of shortages. You’ll see a lot of 5-star review for everyone here, and in our experience, they are well deserved. Everyone we interacted with, Antonio our sales consultant, Treg in finance and Jason and Ian who provided updates along the way, were great to work with. We had a previous Acura that we bought used elsewhere but had to take to Acura Columbus for a recall about 10 years ago. The service department was awesome and they helped me with a radio issue and removed locking wheel lugs that I didn’t have the key for at no charge, a different experience than I’ve had anywhere else. I figured that when I was in the market for another vehicle, Acura Columbus was going to be a first stop. 10 years later, we start looking for a new, fancier car. We narrowed down to an Acura RDX or Lexus RX. We stopped in Acura of Columbus first, Antonio gave us an RDX to test drive, which we loved. After a quick discussion and going over the numbers, we ordered one. With pandemic and supply chain issues, I kept an eye on other dealer inventory, everyone else was pricing over MSRP or adding mandatory options. While I can understand this as a short-term thing, any transaction with a dealer doing this would be a one-and-done for me, I’d never go back. Everyone kept us up to date on the build schedule, and the RDX was built on time and delivered when expected. The finance office experience, which is typically frustrating at other dealerships was very easy and non-confrontational with Treg. First off, you can tell that he’s a really genuinely nice guy and second, he’s not under pressure from management to squeeze customers, rather its to build trust and long-term relationships. Clearly everyone here recognizes the value of a customer for life. We are very happy with our purchase and the easiest buying experience we’ve ever had. Looking back 10 years to when I took my beat up TSX in for a recall, the guy in service who took the extra steps to help me out probably didn’t realize that his extra effort would bring me back as a new buyer, but it did. As long as Acura has a vehicle in the type we are looking for in the future. Acura Columbus will be the first stop. More

This dealership is always dependable, honest and reliable. The service representatives are top notch and candid about all your car repairs. I always take my cars here because I trust them. reliable. The service representatives are top notch and candid about all your car repairs. I always take my cars here because I trust them. More

They made the purchase easy, cost effective and follow up was excellent! Even for a used vehicle, they went above and beyond to make sure we were happy and felt taken care of. I highly recommend using Ian an was excellent! Even for a used vehicle, they went above and beyond to make sure we were happy and felt taken care of. I highly recommend using Ian and Antonio for your next auto purchase! More

This was my second oil change and the service was excellent and the staff are friendly and informative. excellent and the staff are friendly and informative. More

If you are looking for a new or even a used vehicle, these guys are amazing. They are friendly, courteous and greet you with a smile every time you walk through the doors. I didn't feel pressured on buy these guys are amazing. They are friendly, courteous and greet you with a smile every time you walk through the doors. I didn't feel pressured on buying my truck at all. They gave me time to look at the vehicle without standing over my shoulders. Justin Hill was our go to guy and he is just one of the kindest people we have ever dealt with. He followed up on all communications--sorry Justin that I texted you so early in the morning, I was just excited about my new truck LOL. My truck was not an Acura, but it is a very nice used vehicle and very clean. And thank you Adam for all the financing items you took care of for me. Thank You Columbus Acura. More

You should buy an Acura and you should do it here. No sales pressure and no markups, and I was in and out in half the time I’ve spent at a dealership in the past. No sales pressure and no markups, and I was in and out in half the time I’ve spent at a dealership in the past. More

Justin Hill provided phenomenal, thoughtful communication and customer service. Mr. Hill was friendly and took the time to explain the vehicle and ensure comfort from start to finish. Adam Hannah made the fi and customer service. Mr. Hill was friendly and took the time to explain the vehicle and ensure comfort from start to finish. Adam Hannah made the financial aspect seamless and explained everything with care. A top notch dealership and team! More

Mr. Mike Shay worked with me and my parents to purchase a 2019 Honda Civic coupe. He did an amazing job helping us with the process. Patient and kind with us, especially regarding some challenge with our ins 2019 Honda Civic coupe. He did an amazing job helping us with the process. Patient and kind with us, especially regarding some challenge with our insurance company. In end, everything worked out and I got my first car in a shorter time than expected. Really thankful for the team at Acura Columbus! More

Austin did an excellent job working with me and my daughter on purchasing the 2015 Honda CR-V . The team at Acura Columbus did a great job with us on purchasing a new vehicle for my daughter . daughter on purchasing the 2015 Honda CR-V . The team at Acura Columbus did a great job with us on purchasing a new vehicle for my daughter . More