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Acura Columbus
Dublin, OH
2,954 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun.
100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO!
Have questions? Give us a call, email or TEXT anytime!
Thanks,
John Connelly
Owner/Acura Columbus
johnconnelly@acuracolumbus.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Showing 2,954 reviews
January 28, 2023
There have been few mistakes done at the time of service which I have pointed out in my earlier review. Seeing the positive communication from the owner , John and his senior staff calling me to understan which I have pointed out in my earlier review. Seeing the positive communication from the owner , John and his senior staff calling me to understand the issues in order to fix them, I have decided to edit my review to give a better one. Hopefully, my next service will be a good experience and change this to a 5 star. More
by Acura user
Employees Worked With
Don’t want to list
January 26, 2023
Edit to Add: After the initial review acura responded on here and reached out to us personally as well. I was able to speak with Tom Cole who went out of his way to make us a very generous offer. We were ab here and reached out to us personally as well. I was able to speak with Tom Cole who went out of his way to make us a very generous offer. We were able to purchase our car from this location and had a great experience with Tom and Matt. --- I wish we had the great experience everyone else seemed to have. This location is so close to us but our bad experience led us to buy elsewhere. Sam was great in the beginning. We inquired about a discount for recent graduates and were told no such discount existed. This turned out to be inaccurate, but by the time we figured it out, it was too late. I asked if they would honor this discount since we were told inaccurate information by Sam and was told they would not honor it. I felt frustrated and lost my trust in this dealership and the process so we went elsewhere. I did appreciate the other dealership was very honest about the challenges of locating the car we wanted and did not ask for a downpayment, like this one, until they knew they could get it. I really wished it worked out with this location because it is so much closer to us than the other one. More
by jbrun
January 26, 2023
We had such an amazing experience with Acura Columbus! Shout out to Johnathon, Adam and Tom for being amazing and helping us! Everyone was so nice and accommodating! I highly recommend them to everyone! Shout out to Johnathon, Adam and Tom for being amazing and helping us! Everyone was so nice and accommodating! I highly recommend them to everyone! More
by rachelpaden
Employees Worked With
Adam Hannah, Jonathan Milbourn
January 25, 2023
Best customer service and care, both during the sale, as well as service and after! well as service and after! More
by Banchefski
Employees Worked With
January 25, 2023
Always helpful. Valet service is a big help, thank you for picking and dropping the car Valet service is a big help, thank you for picking and dropping the car More
by Saima A
January 25, 2023
Always great service, definitely put customer first in everything they do, looking forward to having my vehicle serviced there everything they do, looking forward to having my vehicle serviced there More
by Ralphewood
Employees Worked With
January 24, 2023
Francesco, Sam, and Adam were all very helpful in getting me set up with my new car. Great customer service! me set up with my new car. Great customer service! More
by ghaws614
January 22, 2023
Francesco was great and helped us with everything we needed. Would definitely reccomend to anyone needed. Would definitely reccomend to anyone More
by Tiredgangisbad
January 21, 2023
I was extremely impressed with the service! Picking my car up and returning on time! Picking my car up and returning on time! More
by Valeria Futrell
Employees Worked With
January 20, 2023
Great service great staff. Always a peace of mind. So I’m too lazy to go elsewhere lol Always a peace of mind. So I’m too lazy to go elsewhere lol More
by JC
