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Acura Columbus

Dublin, OH

4.9
2,954 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,954 reviews

February 27, 2023

U insist on hvng deal with SKIDMORE and I'd rather NOT! After his attitude and comments, mde mde trwrds me, last yr abt MY MONEY! I asked, for a dffrnt service advisor! And yet I'm still mde to deal with More

by pdaddy623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Acura Columbus responded

I did not hear back from you when I emailed you, but I appreciate that you spoke to our General Manager, Heather Everson. Hopefully you have received your refund. I love our team and I hate to see anyone get blasted specifically by name on a public review site — I think the point could have been made without names or frankly handled simply with a phone call, text, email directly to me. Nonetheless, I am sorry for the trouble and I hope you will give us another chance in the future. Thanks, John Connelly 614-763-2101 Johnconnelly@acuracolumbus.com

February 26, 2023

Great selection and made the process of buying a new car very easy. Highly recommend!! More

by jcarbo28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Acura Columbus responded

Makes me so happy to read that Francesco made it easy — that is how car buying should be. Thanks for the opportunity! - John Connelly Owner/Acura Columbus

February 24, 2023

Great experience buying my first Acura! Everyone I encountered (Francesco, Jason, Rhett, and Treg) was fantastic; friendly, professional, personable and knowledgeable. More

by Emmy B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhett, Jason Bayly, Treg Blagg
Feb 25, 2023 -

Acura Columbus responded

I love this — thank you so much for recognizing Rhett, Francesco, Treg and Jason. Thanks for buying your first Acura from us and hopefully you can be with us for years to come. Thanks, John Connelly Owner/Acura Columbus

February 23, 2023

By far the best auto dealership I’ve dealt with in my days. They have the best sales and service reps I have experienced. This is my second MDX and I will have another. Jeep up the good work. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Acura Columbus responded

Thank you so much — incredibly nice! We are happy to have you as our customer. Thanks, John Connelly Owner/Acura Columbus

February 21, 2023

Very professional and a lot of options of cars to choose from on the lot- great variety! More

by dcrace87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Acura Columbus responded

Thank you very much — I am glad Francesco could help. Thanks for taking the time to write! - John Connelly Owner/Acura Columbus

February 21, 2023

Service department was great. Zach took care of my vehicle and was great to work with. More

by thrillhills3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Acura Columbus responded

I am glad Zach could help! Thanks for talking the time to write. - John Connelly Owner/Acura Columbus

February 18, 2023

The Service Technician staff at Acura Columbus are wonderful. They take the time to thoroughly explain what the service will entail snd keep me updated during the service. Hands down the best dealer More

by Michael C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Acura Columbus responded

Very nice of you — thanks so much! Your kind words mean a lot to us. Thanks for being our customer. - John Connelly Owner/Acura Columbus

February 17, 2023

I dreaded going to pick up the car I ordered, expecting the typical dealership experience I have grown accustomed to at other brands. I was pleasantly surprised by how the helpful, courteous staff listened More

by Jeremy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Acura Columbus responded

I really love this review and I totally relate. The last thing I want is for our business to be stereotypical — we want the same experience for our customers that we would want to have. Sometimes we fall short and that kills me, but when our customers have the experience they deserve it gives me so much happiness. Thanks, John Connelly Owner/Acura Columbus

February 17, 2023

Staff is really good which make overall experience easy and customer friendly. Also the service is good too More

by kp3131993
Recommend Dealer
Yes
Employees Worked With
Sam McHale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Hannah
Feb 17, 2023 -

Acura Columbus responded

I love to read that it was easy — thanks for being our customer! I am glad Sam, Adam and the service crew were helpful. Thanks, John Connelly Owner/Acura Columbus

February 17, 2023

They communicated very well through the buying process, which made it fast and stress free. Everyone was very friendly and met all our needs. More

by Halerazor80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vaughn Lockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Milbourn
Feb 17, 2023 -

Acura Columbus responded

Fast, stress-free and friendly — exactly what we want! Thanks for the opportunity and I am glad Vaughn and Jonathan could help. Thanks, John Connelly Owner/Acura Columbus

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