Acura Columbus

Very helpful and clear with their communication. Prices are good for the quality of service provided. I've taken my car to this dealership exclusively since it was new >9 years ago. Prices are good for the quality of service provided. I've taken my car to this dealership exclusively since it was new >9 years ago. More

Excellent service; responsive staff; convenient location. Ride share available. Good communication via text email and phone Ride share available. Good communication via text email and phone More

The service team at Acura Columbus is always great. Prompt, efficient, making sure the vehicle and the customer are well looked after. Zach took care of me today and did a great job. Highly recommend t Prompt, efficient, making sure the vehicle and the customer are well looked after. Zach took care of me today and did a great job. Highly recommend this service team. More

Good service good people to buy from i'm happy with my purchase, my car came with some little defects from factory but they are fixing them. purchase, my car came with some little defects from factory but they are fixing them. More

Sales and service are top notch! 9 years and 3 cars and counting. Steve Ault is the best. 9 years and 3 cars and counting. Steve Ault is the best. More

One of the best experiences I’ve had at any dealership. I generally try to buy used cars locally and avoid dealerships, but Acura Columbus had one that I couldn’t get off my mind. My salesman, Vaughn, was I generally try to buy used cars locally and avoid dealerships, but Acura Columbus had one that I couldn’t get off my mind. My salesman, Vaughn, was spectacular and prompt. Adam in finance was equally impressive and patient as I debated my decision. Finally, Treg in finance was incredibly nice and detailed all of the available options for me. I felt they went above and beyond and we negotiated a great deal for everyone, and I left with “the one” for me! More

Vaughn & Adam were great & very helpful! My overall experience was amazing! I will definitely recommend friends and family to this location. Service was phenomenal. My overall experience was amazing! I will definitely recommend friends and family to this location. Service was phenomenal. More

I purchased a new TLX Advance in 2021. I had several minor mechanical issues that needed to be addressed initially, but Acura Columbus was very helpful in resolving all but one. The Wirele I had several minor mechanical issues that needed to be addressed initially, but Acura Columbus was very helpful in resolving all but one. The Wireless Charging Pad/Unit in the main console is defective, or not compatible with any iPhone 12 model or newer. We were told shortly after we recognized the problem that it would be fixed by Acura, however two years have gone by, and there has been no effort to identify a fix. Today during my routine service appointment, I inquired again about it, and was told that it will never work with our phones. It’s frustrating to know that you pay so much for a higher end car, and then find out after the fact that a desirable convenience feature can’t be repaired. The attitude and comment was “oh well, sorry about that”. Makes me wonder what other defects or shortcuts are considered acceptable by Acura when selling a vehicle (without notifying a consumer ahead of time). Other than that, I’ve had a decent experience with this dealership, and I do appreciate the detailed follow up after I’ve had the car in for service. More

Very happy with service, It was timely done, quick and just right time , We we’re satisfied just right time , We we’re satisfied More

It was Very nice all around. No pressure. Just a very friendly dealership and seemed honest No pressure. Just a very friendly dealership and seemed honest More