Acura Columbus

Loved my salesman, Vaughn. Made it easy and knew his stuff. Will be back!! Go Acura Dublin. Made it easy and knew his stuff. Will be back!! Go Acura Dublin. More

We are new to Acura/Honda cars since buying this used Acura vehicle in late 2022. It is a classy looking vehicle but we did not have much knowledge base on its performance. We always heard Honda have a g Acura vehicle in late 2022. It is a classy looking vehicle but we did not have much knowledge base on its performance. We always heard Honda have a good resale value but had no actual experience with owning them. So you can imagine how we felt when the car would not go into drive or reverse at 130,000 miles! Had the car towed to Dublin Acura dealership for diagnostics testing. We were sure this was going to be an over the top (like new transmission) expense. Sure, no one wants to have to take a car in for anything major but we were relieved to hear “must do” repair was broken drive shaft rather than a new transmission! Suggested additional work included belt replacement and oil transmission service which we did. Thank you for the confidence building comments from Jami at check out that the 2011 Acura TL is a great vehicle and should be good to go for quiet some time now. More

Excellent service, really appreciate the washing and cleaning of my vehicle. The pickup service is just so convenient! Thank you Acura of Columbus. cleaning of my vehicle. The pickup service is just so convenient! Thank you Acura of Columbus. More

Excellent service. Well organized, professional and friendly. Very good explanation of how to use the car’s technology. Jonathan and Steven were a pleasure Well organized, professional and friendly. Very good explanation of how to use the car’s technology. Jonathan and Steven were a pleasure More

Staff were very helpful and knowledgeable. They answered all of our questions and completed everything quickly. They answered all of our questions and completed everything quickly. More

This dealership truly went above and beyond in providing me a good deal and good service! me a good deal and good service! More

The employees are always friendly and courteous and inspections are explained well. The video is a nice touch. inspections are explained well. The video is a nice touch. More

They sold me a car without any floormats at all and gave me no compensation. It was also missing one of the keys. I was told there wasnt anything the salesman could see wrong with it. When i got there I fou me no compensation. It was also missing one of the keys. I was told there wasnt anything the salesman could see wrong with it. When i got there I found damage on 3 of the 4 rims. I found 2 dings after I purchased and they cleaned the outside. Im hoping these can be worked on with all the other problems. Now I have to drive 2.5 hours, one way, to get all these problems fixed. Luckily I can do then when I go to the Ohio State fair in a few weeks but the courtesy cars have no availability those dates. So i may habe to rent a car out of pocket? Im not happy and wouldn't recommend this dealer to anyone at for used cars. The car was a great deal and I really liked the finance guy. Updates: I've never had a dealership right so many wrongs in one day. Everything was taken care of with the exception of one small ding on passenger side D Pillar that I'm still waiting to hear back on. They did a fantastic job of going above and beyond. More

Another good experience with Acura Columbus service department. Friendly, and they honor their commitment on time. department. Friendly, and they honor their commitment on time. More

Matt Williams is an excellent salesman. Appreciated him not pressuring us on our initial visit. He was very good at explaining the pros and cons of the various vehicles that we looked at. Appreciated him not pressuring us on our initial visit. He was very good at explaining the pros and cons of the various vehicles that we looked at. It appeared the entire team at the dealership work together to make it a pleasurable experience for the buyer. More