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Acura Columbus

Dublin, OH

4.9
2,955 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,955 reviews

July 19, 2023

Tech was super helpful appreciate all it was accomplished in such a short period of time. I did not need my car washed and they’ll Blige by getting me out in less than 30 minutes. More

by donald.rivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

Acura Columbus responded

Glad we could get it done quickly! Thanks for writing. - John Connelly Owner/Acura Columbus

July 19, 2023

When visiting the dealership today, my vehicle was done well within the time that was communicated to me. My car was washed and vacuumed and everyone on site was extremely friendly and professional. Thank More

by brianmilliser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Acura Columbus responded

Thanks Brian!! I hope all is well with you. - John

July 19, 2023

I had a dead battery and not only did they give me the information for a tow, they fixed the problem that was under the warranty and got me back on the road in no time More

by libby0319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

Acura Columbus responded

Always stinks to have a dead battery - I am glad Todd and the team could help. Thanks for writing! - John Connelly Owner/Acura Columbus

July 19, 2023

I’m happy with the results we just picked up a White 2023 RDX.today More

by jgmilburn68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam McHale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

Acura Columbus responded

Good news! Enjoys the RDX. - John Connelly Owner/Acura Columbus

July 19, 2023

Matt did a great job. Very knowledgeable about the MDX. Answered all of my questions. More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vaughn Lockett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Acura Columbus responded

I am glad that Matt could help! We appreciate the opportunity. Thanks, John Connelly Owner/Acura Columbus

July 18, 2023

Best place to be great customer service and they always offer you a good deal the service Department top notch More

by fatha.bousso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Acura Columbus responded

Thank you so much — very nice! Greatly appreciated. Thanks, John Connelly Owner/Acura Columbus

July 18, 2023

Great service department, prompt, courteous, and a great sales staff makes you want to come to the dealership More

by Manofsteel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Acura Columbus responded

Thank you Man of Steel! I am glad Zach could help and thanks for being our customer! - John Connelly Owner/Acura Columbus

July 18, 2023

Always friendly staff, communication is excellent each time I take my car in for service. The entire process makes you feel like they truly know what they’re doing and that they truly want you to be pleas More

by Kimsmalley7823
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Acura Columbus responded

Thanks Kim — that is all very nice and really appreciated! We appreciate having you as our customer and your trust in us. Thanks, John Connelly Owner/Acura Columbus

July 17, 2023

Very clean friendly dealership. Didn't feel pressured at any point during the car buying process. The whole family came (including 2 toddlers) and Acura Columbus handled our purchas More

by Jacksontravis80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Acura Columbus responded

Thanks for the recommendation! Very nice and greatly appreciated. I am glad Greg, Jon and the team could help. Thanks, John Connelly Owner/Acura Columbus

July 16, 2023

I was told it would take 4-5 hours to work on my car. Then was told it would be completed 8.5 hours later. It still needed another 45 minutes more. Disappointed that I drove there to pick my car up and i More

by janetsdoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

Acura Columbus responded

I apologize! You are right. Our service manager will be in touch. Definitely a miscommunication on the timing and we should have been better with the status update once we realized that the work would take longer. - John Connelly Owner/Acura Columbus

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