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Acura Columbus

Dublin, OH

4.9
3,052 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 3,052 reviews

October 02, 2023

Steve greeted me, twin sister (Doc) and my niece with a smile. He was very easy to talk to and extremely patient with my indecisive ways. He listened to me and got me the exact MDX I wanted. The entire sta More

by Lisa Trushel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Jackson
Oct 02, 2023 -

Acura Columbus responded

Thanks for buying your MDX from us! Greatly appreciate the recommendation and I am glad Steve, Lindsay and the team could help. Thanks, John Connelly Owner/Acura Columbus

October 02, 2023

Very accommodating and helpful dealership. Honest and prompt to answer all questions. Matt W. was pleasant and very easy to work with. More

by samuellmorgan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Acura Columbus responded

Thanks for the opportunity to help! Honest and easy is what we want! Glad Matt and Jon came through for you. - John Connelly Owner/Acura Columbus

October 01, 2023

The service department is always friendly, competent, and efficient. I appreciate their outstanding customer service! Very professional group! More

by ptatera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure. Zach usually takes care of me. He had to leave, but the gentleman who field in for him was equally wonderful.
Oct 01, 2023 -

Acura Columbus responded

Thank you! Very nice!! It was most likely either Larry or Brent that filled in for Zach. We appreciate your kind words. - John Connelly Owner/Acura Columbus

September 30, 2023

I took my 2010 TSX in to have a partially deflated tire looked at, and they found two problems which were promptly fixed. Service advisor Zach and technician Patrick were immensely helpful. I could not ask More

by drobbinshome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Acura Columbus responded

Excellent - I am glad Zach and Pat could help. Very nice of you to write - we really appreciate it! Thanks, John Connelly Owner/Acura Columbus

September 29, 2023

Service support is outstanding. They are always upbeat and willing to address any question in a professional manner. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Acura Columbus responded

Very nice — we really appreciate it!! Thanks for trusting us and for your support. - John Connelly Owner/Acura Columbus

September 27, 2023

Friendly, able to schedule appointment that was good for me, transportation provided. Vehicle ready at time promised. Purchased my vehicle here and do all service here. Very pleased with this dealership. More

by Jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Acura Columbus responded

Thanks for your trust - we appreciate it! Very nice of you to write. Thanks, John Connelly Owner/Acura Columbus

September 25, 2023

Staff is amazing. Friendly, knowledgeable and very communicative. I’ve bought 3 vehicles from this dealership and every interaction I’ve had with them is world class. More

by Dvargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Acura Columbus responded

Thank you 3x over!!! You made my day with your note - so nice! Greatly appreciated. Thank you for your trust. - John Connelly Owner/Acura Columbus

September 25, 2023

Matt was professional and pleasant. Very customer service focused. A great experience. Highly recommend Matt. More

by Lisa Ferguson Ramos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Acura Columbus responded

Great - thanks for the recommendation for Matt. Very nice! I am glad all went well. Thanks, John Connelly Owner/Acura Columbus

September 25, 2023

My tlx just turned 100,000 miles and everything is falling apart. My next car will not be an Acura. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Prescott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Acura Columbus responded

Just following up — thanks for emailing with me and talking with Larry Jones. I hope you know that we want to help make your experience with your Acura better. Thanks, John Connelly Owner/Acura Columbus

September 25, 2023

The team at Acura responds timely, they are helpful and they come up with solutions when needed. I highly recommend them! More

by Bmeyerhoffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Acura Columbus responded

Thanks for the recommendation! We greatly appreciate your trust! - John Connelly Owner/Acura Columbus

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