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Acura Columbus

Dublin, OH

4.9
2,955 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,955 reviews

August 21, 2023

Service was schedule but parts had to be ordered so car wasn’t fixed. Problem was described at the time of scheduling - so it would have been good to have a heads up that parts may not be available More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Acura Columbus responded

Hi - I apologize! I wish I could learn who you are so I could follow up personally. I am glad that it appears that Jerry was able to assist. I’d really like to talk to you about Jami because she is so wonderful for us and I care about her and want to make sure you and Jami can work this out. Not sure if you gave her 1 star because the parts were not available or if it was something else. I don’t want her to get dinged for a parts shortage issue. Nonetheless, thanks for the opportunity to help and I hope you have a great day. - John Connelly Owner/Acura Columbus 614-763-2101 Johnconnelly@acuracolumbus.com

August 21, 2023

So professional! The valet service is a Lifesaver! I have never had one issue with this dealer. Highly recommend! More

by susmaxwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Nader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Acura Columbus responded

Thanks for the recommendation! We appreciate your trust and I am glad you liked the valet! Thanks, John Connelly Owner/Acura Columbus

August 20, 2023

Great Customer Service with no hassles. Steve did a great job taking care of us and meeting our needs More

by Papa Mish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McHale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Acura Columbus responded

No hassles — great!! Glad to read about Steve and thanks for the opportunity to help. Thanks, John Connelly Owner/Acura Columbus

August 18, 2023

Fast and efficient service department. Comprehensive report provided indicating multi-point inspection results highlighting necessary issues. More

by mark.e.mcnelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2023 -

Acura Columbus responded

I am glad you liked the MPi report! Thank you very much! - John Connelly Owner/Acura Columbus

August 18, 2023

I consistently receive excellent service for my two vehicles. My service manager, Zach Zeune, provides quick and detailed communications about the service and any issues noted. I couldn’t be happier wi More

by Seversj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2023 -

Acura Columbus responded

Thank you 2x over!! Communication is the key to a successful relationship and I am very happy that Zach has been able to help. - John Connelly Owner/Acura Columbus

August 18, 2023

Bought my car here and have been continuously coming back for their great service department More

by francinetaylor811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2023 -

Acura Columbus responded

Thanks for trusting us to help! Very nice and greatly appreciated! - John Connelly Owner/Acura Columbus

August 17, 2023

Service department is outstanding. Special thanks to Todd Skidmore and his service technicians. Than you! More

by LANKAJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2023 -

Acura Columbus responded

Very nice! Thank you very much. - John Connelly Owner/Acura Columbus

August 17, 2023

I have been a Acura customer since 2005 and have always had a good experience at Acura of Columbus. More

by Bob Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2023 -

Acura Columbus responded

Thanks for trusting us the last 18 years! It is greatly appreciated. - John Connelly Owner/Acura Columbus

August 16, 2023

Mike Shay was amazing start to finish. Never pushy but highly informative. Great selection for what fit our family needs. More

by tduca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Acura Columbus responded

So glad that Mike could help! Thanks for the opportunity. - John Connelly Owner/Acura Columbus

August 16, 2023

Todd was very helpful and very nice. I felt very comfortable and welcomed when I pulled into the lot and when I entered the building. More

by Nigeria_Chatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Acura Columbus responded

Excellent! So glad to read this. Thank you so much. - John Connelly Owner/Acura Columbus

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