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Acura Columbus

Dublin, OH

4.9
2,956 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,956 reviews

September 16, 2023

Steve was amazing! Get your Acura from him! I highly recommend Steve! Class Act! No pressure to buy (but I did) and very easy to talk to! More

by juliecoy6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Acura Columbus responded

Agreed on Steve — been selling Acuras with us for over 25 years! Hopefully you can work with him for another 25! Thanks for the opportunity to help. - John Connelly Owner/Acura Columbus

September 15, 2023

Clayton Prescott, an advisor, to good care of me. Great customer service. Unfortunately, a part I needed was on back order, so I wasn't able to get all services done. The loaner vehicle was s More

by Mrs. Canady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Acura Columbus responded

Glad Clay was able to help — sorry about the part. We seem to run into that issue a lot since Covid. Hopefully supply chains will get straightened out sooner rather than later. Glad you liked the loaner! Thanks, John Connelly Owner/Acura Columbus

September 15, 2023

everyone goes over + above! they are quick to respond + kind as can be. they offer a valet service for oil change etc that can’t be beat! saves so much time + they are super eff More

by stacbaird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Nader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : terry in valet!!!!
Sep 17, 2023 -

Acura Columbus responded

Thanks Stacy - that is really nice and thanks for recognizing Terry, Todd, Zach, Jami, Clay, Ashley, Jerry and Hayley! I hope you enjoy your Sunday and have a good week. - John Connelly Owner/Acura Columbus

September 15, 2023

Nothing but issues with my experience. Within less than 1 year of owning a used vehicle sold from this dealership I’ve had to replace the ENGINE within 4 months of owning it. The car was g More

by shockleyda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Acura Columbus responded

Austin - I am sorry that the 2009 MDX that you bought from us had multiple issues. Now all is fixed and you have moved away. I would have liked it if you would have updated your review, but I understand that you have moved on with your life. Good luck. - John Connelly Owner/Acura Columbus

September 15, 2023

Great experience purchasing a vehicle from Acura Columbus. Worked with Matt and he was professional, knowledgeable and presented us with add on options but wasn't pushy at all. Highly recommended!! More

by BK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Jackson
Sep 17, 2023 -

Acura Columbus responded

Thanks for the recommendation! Glad that Matt and Lindsay could help. I hope you like the Audi. - John Connelly Owner/Acura Columbus

September 15, 2023

First service appointment was quick and convenient. Plenty of appointments available and they were accurate of how long it would take. Staff was friendly and welcoming. They went over the service summa More

by quynh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Acura Columbus responded

I like to read all of that! Welcome and thank you for giving us a chance to help. Thanks, John Connelly Owner/Acura Columbus

September 14, 2023

I had an amazing experience with the team at Acura Columbus. I’m very happy and love my new car. More

by jackson200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McHale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Jackson
Sep 17, 2023 -

Acura Columbus responded

I am glad all went well and we are very glad to have Lindsay on our team! Thanks, John Connelly Owner/Acura Columbus

September 14, 2023

I purchased my RDX in 2021. The buying process went very well in a time when cars were hard to find. The staff was very helpful and cared about what I wanted. The car arrived on More

by lerussi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Acura Columbus responded

I am glad the RDX has treated you well! Thanks for writing us. I hope all is well. Thanks, John Connelly Owner/Acura Columbus

September 14, 2023

My recent used car purchase was easy and even enjoyable! Buying a car is something I dread, but Francesco made the experience pleasant. He was knowledgeable about each car he showed me and did not pressure More

by kmbechtol3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Gray
Sep 17, 2023 -

Acura Columbus responded

I am glad we made it easy — in my opinion buying a car should be a good time, not a pain. We work hard to try to make it easy! Hopefully you can stick with us for years to come. - John Connelly Owner/Acura Columbus

September 13, 2023

Excellent customer service from Vaughn in sales and Jon in finance. Vaughn was very patient with me during indecisive moments and was just the right amount of encouraging. He prioritized my happiness and m More

by SarahQPayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughn Lockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Acura Columbus responded

Thank you so much for your kind words - I am glad Vaughn and Jon could help. Thanks for giving us a try and hopefully you can stay with us for years to come. - John Connelly Owner/Acura Columbus

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