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Acura Columbus

Dublin, OH

4.9
2,958 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,958 reviews

October 17, 2023

i like this place. iwill be back. hope you have loaner soon. please let me know More

by qiaoke.gong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Acura Columbus responded

Thanks for the note — I let Todd know on the loaner car. I hope we can continue to help for years in the future! - John Connelly Owner/Acura Columbus

Oct 21, 2023 -

qiaoke.gong responded

I already replaced 4 tires. Todd Skidmore's multiple-point inspection report showed the mileage of my car is 140441, while in Zach Zeune's report the mileage is 64956. Other car service's and my reading is the similar. I have no idea where this 1400441 miles come from. Is there some other way to read the meter? For that I got suggestion of 105000 mile service. I called your service department 6147632106 multiple time, but no body picked up the phone. Can you please investigate it and let me know the real mileage of my car. Thank you very much and I look forward to your reply.

October 17, 2023

Pickup and delivery services are super convenient. Acura Columbus, they have supportive employees and theirs services are excellent. I am always satisfied them. More

by Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Nader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Acura Columbus responded

Very nice!! We really appreciate your kind words. Thanks for being our customer! - John Connelly Owner/Acura Columbus

October 17, 2023

I have used this dealership for service multiple times with good experiences. This week I purchased a car and the experience was also great! Honest, direct, professional staff and a no pressure environme More

by dpkort
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Jackson
Oct 20, 2023 -

Acura Columbus responded

Wonderful - I am so glad that your relationship with our Service team made you feel comfortable to buy a new car from us. Exactly what we want! Thanks for the opportunity. - John Connelly Owner/Acura Columbus

October 17, 2023

I dreaded buying a car but this dealership was an absolute godsend. No pressure, did 90% of transactions by text or email, followed up on a timely manner, and my local dealer couldn’t beat their offe More

by Shieldsy4Mom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bayly, Lindsay Jackson
Oct 20, 2023 -

Acura Columbus responded

Thanks for your recommendation! We work hard to make buying a car easy and I am glad you felt good. Buying a car should be fun — too much money to not enjoy it! - John Connelly Owner/Acura Columbus

October 17, 2023

Acura Columbus is the BEST car dealership to work with! We have had the pleasure to work with Jamie in service, Ian & Steve to purchase and TOM is the absolute BEST! So thankful for this wonderful deale More

by Rebecca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Acura Columbus responded

Thank you Rebecca! Also appreciate your Yelp review - very nice! We are luck yo have Jami, Ian, Steve and Tom. Thanks for the opportunity to help. - John Connelly Owner/Acura Columbus

October 16, 2023

Always pleasant technicians and helpful. They go the extra mile to answer any question I may have. The work is always completed in a timely fashion. More

by tweety43017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Acura Columbus responded

Very nice of you to write — we really appreciate it! I am glad Zach and the team were able to help. Thanks, John Connelly Owner/Acura Columbus

October 14, 2023

Amazing customer service! Hunter was easy to work with and helped me the whole way! More

by uanna11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Acura Columbus responded

Thanks for the opportunity and I am glad Hunter could help! - John Connelly Owner/Acura Columbus

October 14, 2023

It was easy to schedule the service. The service was done quickly and the service representative explained clearly to me what other services will be due. More

by Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Acura Columbus responded

I am glad it was easy! Thank you so much for writing - we really appreciate it! - John Connelly Owner/Acura Columbus

October 11, 2023

I have been a customer of Columbus Acura for over 13 years.It’s especially nice that it’s always the same crew waiting on me! Their service department is exceptional and always provides detailed inform More

by Donna Carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Acura Columbus responded

Thank you x 13!!!!!!!!!!!!! - John Connelly Owner/Acura Columbus

October 11, 2023

My vehicle was picked up at my residence for an oil change. It was returned quickly and I was kept informed throughout the process concerning recommended services. They make car maintenance so easy. My More

by Brittany M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Nader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett
Oct 16, 2023 -

Acura Columbus responded

Excellent! Love this note. Easy is what we want! Thanks for writing! - John Connelly Owner/Acura Columbus

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