Acura Columbus

Service Department Outstanding Came into dealership with a burnt out low beam headlight. Service attendant, Zach explained the diagnostics to be performed and potential issues i m Came into dealership with a burnt out low beam headlight. Service attendant, Zach explained the diagnostics to be performed and potential issues i might face if it were more than a burnt out headlight. Zach was not scheduled to be in early the next morning and turned me over to Todd. Todd listened and ensured me that he would be available when i brought the car back in to get service the next morning. Acura Columbus handled this issue with my car very well. I was driven to my office at Polaris by a 22 year veteran of the company. What a pleasant experience. The work effort turned out to be only a a burnt out headlight. Outstanding treatment by everyone at Acura Columbus. I would recommend Acura Columbus to everyone. Thank you More

Trouble shooting The dealership was very professional , prompt and effective. The problem I experienced was not found but all obvious potential sites were investigated The dealership was very professional , prompt and effective. The problem I experienced was not found but all obvious potential sites were investigated. The oil change was incremental and timing was right on the estimate. Car was washed as well.. Great job. I am missing a pair of Maui Jim prescription sun glasses that if you find them please let me know. Not sure when I had them last. Larry Baker More

MDX 2016 I enjoyed the friendly atmosphere of the dealership. I was able to get the information I needed on the phone, by e-mail, and also while at the dealer I enjoyed the friendly atmosphere of the dealership. I was able to get the information I needed on the phone, by e-mail, and also while at the dealership. Did not feel pressured about a purchase, and was given ample time to make a decision. More

OUTSTANDING Customer Service! I was truly blown away by your customer service. From the young man who greeted me, to Ed who showed me to service (first visit) and Todd Skidmore we I was truly blown away by your customer service. From the young man who greeted me, to Ed who showed me to service (first visit) and Todd Skidmore were each tuned in and seemed eager to do their work WELL. John Collins came to the waiting area and explained all of the service that has been done to my car prior to my purchase. Todd came out and kept me in the loop on service needs and timing. And Julie and Joyce at checkout were delightful. Such a refreshingly professional and friendly experience. Kyle Duncan and Derek Watts were equally great to work with when I purchased in October. More

Routine oil change and service under warranty. Thanks. The service staff was very helpful and courteous. This service was under warranty period and prepaid. It's at 25000 miles service. Loaner car Thanks. The service staff was very helpful and courteous. This service was under warranty period and prepaid. It's at 25000 miles service. Loaner car was not necessary at this time. The customer waiting area is comfortable. More

Great group of Acura team members. From the moment I showed up, till the moment I got in my new car to drive off...the sale, service, and attentiveness to my needs was top notch. Jason From the moment I showed up, till the moment I got in my new car to drive off...the sale, service, and attentiveness to my needs was top notch. Jason Byerly was very patient with my list of questions. More

Great new car buying experience Straightforward approach and very reasonable pricing and negotiations - they did not over promise nor were they inflexible. I very much appreciated t Straightforward approach and very reasonable pricing and negotiations - they did not over promise nor were they inflexible. I very much appreciated their candor and consideration in a marketplace not known for this approach. More

Service Excellent customer service and work. Environment is very comfortable and accommodating to those using a variety of mobile devices. Truly appreciate th Excellent customer service and work. Environment is very comfortable and accommodating to those using a variety of mobile devices. Truly appreciate the quality of work and service! More

Quick and easy! No hassles. No pressure. Able In and out in an hour. We were able to do a lot through phone and email. We ended up with a great deal and experience No hassles. No pressure. Able In and out in an hour. We were able to do a lot through phone and email. We ended up with a great deal and experience. More

First Time buyers at Columbus Acura Our sales person, Zack Warren, made our experience at Columbus Acura a great one. Never once felt pressured. Everything was on a discussion basis. We Our sales person, Zack Warren, made our experience at Columbus Acura a great one. Never once felt pressured. Everything was on a discussion basis. We will return to Columbus Acura and hopefully work with Zack if he is still a sales person there. More