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Acura Columbus

Dublin, OH

4.9
2,979 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,979 reviews

March 09, 2016

Great Service/No Hassle I had the privilege of stopping by to look at one of the Used vehicles on the lot. I was greeted by Zack at the front of the store. After talking to More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milliser, Zack Warren
Mar 10, 2016 -

Acura Columbus responded

Johnathan- I am happy to read that Zack and Brian were able to help you find a car. Glad to have you as a customer! Thanks, John Connelly Owner/Acura Columbus

March 07, 2016

Long-time customer We have been customers of this dealership since it opened. The service department is the best. We recently traded in my 10 year-old MDX and am very More

by Merry4731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2016 -

Acura Columbus responded

Your review meant a lot to us! It came at exactly the right time to lift our spirits and let us know that we are doing something right! Thanks, John Connelly Owner/Acura Columbus

March 07, 2016

Very Inpressed I didn't have to lift a finger! they met me at the door and escorted me through the whole process. The waiting room was comfortable. The customer serv More

by Safiyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the mechanics spoke to me.
Mar 07, 2016 -

Acura Columbus responded

Thank you for such a nice review! We are glad to have you as our customer. Have a great week. - John Connelly Owner/Acura Columbus

March 07, 2016

friendly and courteous From the warm greeting I received when I pulled my car into the service reception area to paying my bill, each person I spoke with was extremely polit More

by SWHEELER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2016 -

Acura Columbus responded

Thank you very much for the kind review! I am glad all went well. Thanks for being our customer. - John Connelly Owner/Acura Columbus

March 04, 2016

Always an excellent experience I only came in for an oil change, new spark plugs and tire rotation but I have immediately noticed the difference. Advice is given on what needs to be More

by Columbus Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2016 -

Acura Columbus responded

Kevin- Thanks for the nice feedback. Definitely makes my day. Have a great weekend! - John Connelly Owner/Acura Columbus

March 02, 2016

Wanted car inspected by acura dealer Everyone was so helpful and nice. My car was done in less than 3 hours, and they also provided a loner car at no additional charge. They thoroughly ex More

by LMILLER5800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Skidmore/Chris
Mar 02, 2016 -

Acura Columbus responded

Helpful and nice are great to read about! Thanks for being our customer and have a great week. - John Connelly Owner/Acura Columbus

March 01, 2016

Bought an used vehicle. Loved our entire experience. Zach Warren was great ! We never felt pressured or pushed into buy anything. Everyone on the sales floor seemed to get a More

by RBROTHERS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Warren, Derek Watts
Mar 01, 2016 -

Acura Columbus responded

I am very glad to read about the lack of pressure and pushing! I am also happy that we made it comfortable. Thank you very much for writing the review. - John Connelly Owner/Acura Columbus

February 29, 2016

Oil change I was at Accura service recently and received very good service. Friendly and quick service. Did not have to wait very long and everything was explain More

by PREMASHANKAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

Acura Columbus responded

Friendly and quick is great! Thank you so much for being our customer. Thanks, John Connelly Owner, Acura Columbus

February 29, 2016

Sales experience Excellent , easy and respectful of my time . I highly recommend Steve Ault as a salesperson . He made the entire process extremely easy . This is the More

by VANOSDALL
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

Acura Columbus responded

Love to hear about ease and respectful of time! Steve is the best. We have been very lucky to have Steve work at Acura Columbus for the last 20 years. Thanks, John Connelly Owner/Acura Columbus

February 28, 2016

overpriced I had a 2012 Honda Odyssely EX which was serviced at Roush Honda. They charged me $75.95 for a A1 service which is the same as yours service that y More

by DANSTONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mar 15, 2016 -

Acura Columbus responded

When you had your RDX serviced with us, a B1 service was performed, not an A1. We called Roush and they quoted a charge of $168 for a B1. Our price is exactly the same with Roush on an A1. We do our best to remain up-to-date with our pricing and to remain competitive or beat Honda pricing. I hope this answers your question. I am sorry for any confusion. If you ever have a question with anything we work on, please feel free to call our Service Manager, Larry Jones, directly at 614-763-2104. We take these reviews very seriously and I hope you feel that I have cleared up the misunderstanding. Lastly, we'd be happy to work on your Odyssey also if you'd like! Thanks, John Connelly Owner/Acura Columbus

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