Acura Columbus

Excellent service. Work was done on time. Ev Everyone was very pleasant, helpful and professional. I waited on my car and the work was completed on time. Waiting room was small but adequate. Everyone was very pleasant, helpful and professional. I waited on my car and the work was completed on time. Waiting room was small but adequate. More

Best Car Buying Experience Ever!!!!!! My car buying experience with Zack Warren and Brian Milliser was the best I have ever had. I live a little over an hour away from the dealership and My car buying experience with Zack Warren and Brian Milliser was the best I have ever had. I live a little over an hour away from the dealership and I have been on crutches for the past month. Zack and I were able to negotiate over the phone and text. All I had to do was test drive the purchase and have them value the trade. It felt like I was talking with friends through the whole process. There were no pressure sales. I recommend Acura Columbus to everyone. Go see Zack Warren and Brian Milliser!!!! They will treat you right!!!! More

Overall fast and efficient. All employees were very knowledgeable and friendly. I will definitely return for all my service needs in the future. I highly recommend this dealershi All employees were very knowledgeable and friendly. I will definitely return for all my service needs in the future. I highly recommend this dealership over all others. More

RDX vs. CR-V Nice experience in getting to check out the RDX. Decided to go that way rather than CR-V Touring. Very good incentives to move up! Nice experience in getting to check out the RDX. Decided to go that way rather than CR-V Touring. Very good incentives to move up! More

Friendly, expediant, honest dealership I found the car I was interested online. When I arrived, Jason Byerly met us and expedited the test drive for us. We were so impressed with his hones I found the car I was interested online. When I arrived, Jason Byerly met us and expedited the test drive for us. We were so impressed with his honestly and attention. We were in and out in about 90 minutes with our new car that we absolutely love. More

Comfortable sales experience My wife is an Acura customer and on her 3rd MDX. I have returned after driving a 2016 TLX. I was hooked on the performance. My wife is an Acura customer and on her 3rd MDX. I have returned after driving a 2016 TLX. I was hooked on the performance. More

Great service They have a curb service which is nice and the representative (Bob Meyer) was very courteous and kind. He really made a difference in giving me option They have a curb service which is nice and the representative (Bob Meyer) was very courteous and kind. He really made a difference in giving me options and explaining things. Thanks Bob! More

Great People I continue to marvel at the upbeat culture at Acura Columbus (new customer, third service appt). Whereas lousy customer service and disengaged employ I continue to marvel at the upbeat culture at Acura Columbus (new customer, third service appt). Whereas lousy customer service and disengaged employees seem to be the new norm, this dealership is so refreshingly different it's almost like the Twilight Zone. From the valet guys who greet you, all the way to the ladies at checkout, EVERYONE appears to love their work and they seem genuinely interested in making your visit as pleasant as possible. I've stayed in luxury hotels whose staff don't care this much about their guests. I'm 51 and I've NEVER written a customer review. Who knew a routine visit to a service department at a car dealership would compel me to do so. Hats of to the owner, managers and all the teammates who practice what the preach. More

Keeping your word They kept their word and did what they said they would. I have no problem recommending them. I look forward to having our vehicle serviced at this d They kept their word and did what they said they would. I have no problem recommending them. I look forward to having our vehicle serviced at this dealership in the future. More

Not Much Help Purchased a new RSX for a college student, who goes without driving several weeks at a time. On multiple occasions, the battery has gone dead, which Purchased a new RSX for a college student, who goes without driving several weeks at a time. On multiple occasions, the battery has gone dead, which almost never happened with previously-owned Accura MDX used in the same manner. Technician was almost no help...suggesting a plug-in "trickle charger," which isn't very practical for a large campus lot with no power outlets. Guess I need either a different car, different technician, or different driving pattern. More