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Acura Columbus

Dublin, OH

4.9
2,980 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,980 reviews

April 23, 2016

Columbus Acura Service Department Columbus Acura service began with a friendly and prompt greeting. Jami Meredith kept me informed of my service work during the day. She provided excel More

by SW860@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2016 -

Acura Columbus responded

Thanks for the review and recognizing Jami! It is greatly appreciated. Have a fantastic weekend. - John Connelly Owner/Acura Columbus

April 22, 2016

Great service experience and professional work!!! My branch new MDX went through its first service. Columbus Acura service department is one of the best service screw and service experience I have eve More

by Kin Au
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2016 -

Acura Columbus responded

Thank you for such a nice review! We all greatly appreciate it and we thank you very much for your business. Have a great week! Thanks, John Connelly Owner/Acura Columbus

April 22, 2016

Great Customer Service We felt welcomed and well taken care of. We were in and out of the dealer in less than 2 hours and that was with a test drive and purchasing a car. More

by tam_44230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hannah
Apr 22, 2016 -

Acura Columbus responded

I love that your deal was quick and easy! Thanks so much for letting us know! Thanks, John Connelly Owner/Acura Columbus

April 22, 2016

Acura Recall Unfortunately Corporate Acura has policies that make it difficult for dealerships like Columbus to give their customers great service when there is a More

by Acura123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2016 -

Acura Columbus responded

Thank you for being so understanding! We really appreciate it. I am sorry for the trouble caused and we will be sure to rectify all of our mistakes. Your feedback is invaluable in helping us get better. Have a great weekend! - John Connelly Owner/Acura Columbus

April 22, 2016

Great Dealeership A very pleasant experience working with this dealership. Everyone was helpful and Ray Welch who handled the sale of my new MDX was a great help. More

by GENEKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Watts
Apr 22, 2016 -

Acura Columbus responded

I am very glad that we could help and thanks for pointing out Ray. Enjoy your MDX! Thanks, John Connelly Owner/Acura Columbus

April 20, 2016

Very efficient with exceptional customer service Service Dept has envoked a feeling of trust and is run like a well oiled machine. All employees appear compatible and satisfied with their positions. More

by KPJ94A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
B McEnaney, Jason Byerly, Chris Diglia
Apr 20, 2016 -

Acura Columbus responded

Thank you very much. I really like this feedback. We have been working very hard every day to make it seem like we are a well-oiled machine! Trust is at the heart of that. We will keep trying. Thanks, John Connelly Owner/Acura Columbus

April 18, 2016

Jason was great! Jason made the deal happen! I am so happy with my new ILX. He did a great job and I always have a great experience at Acura Columbus! More

by MichaelaO
Recommend Dealer
Yes
Employees Worked With
Jason Byerly
Apr 18, 2016 -

Acura Columbus responded

Congrats on the ILX! Thanks for buying from us. Jason is a real pro and knows the Acura business inside out. Thanks, John Connelly Owner/Acura Columbus

April 18, 2016

Great, easy, car buying process We met with Ray Welsh and found him very knowledgable and pleasant to deal with. He answered our questions and made the car buying process painless a More

by KDSEVERSON
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Milliser
Apr 18, 2016 -

Acura Columbus responded

Painless and simple! Love to read that. Ray is excellent also. Very nice person. Thanks for buying a car! - John Connelly Owner/Acura Columbus

April 15, 2016

Thanks! Jami Meredith was GREAT and I really like the texting capabilities! Very helpful and worked with me on my unique circumstances. Thank you so much! More

by jhwlkr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2016 -

Acura Columbus responded

Thank you for the review! I agree that Jami is great. I am glad you liked the texting. That is something new we have been trying and I like it. Thanks, John Connelly Owner/Acura Columbus

April 13, 2016

Great Service On Saturday I came to the dealer for help with a few things I needed explaining on my new Acura. The salesperson helping me was very helpful, friendly More

by MMRAMZ
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember the mans name who helped me.
Apr 13, 2016 -

Acura Columbus responded

I am glad we could help! Stop by anytime. There are also a lot of videos online that can help address questions. Thanks, John Connelly Owner/Acura Columbus

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