Acura Columbus

Speedy Airbag Repair w/ Friendly Service - BUT I received a recall notice on my 2010 Acura RDX Turbo regarding the airbag, so naturally I contacted my local Acura dealer, Acura Columbus, as soon as I received a recall notice on my 2010 Acura RDX Turbo regarding the airbag, so naturally I contacted my local Acura dealer, Acura Columbus, as soon as I could. They arranged for me to receive a rental vehicle, free of charge, until the time came that they received in the replacement parts to remedy the airbag issue. Then, my scheduled repair appointment was set for 4/29/16. The repair time was very quick, less than an hour-and-a-half, and everyone I encountered was very professional, courteous and friendly. However, I noticed upon driving home that there was an issue with my repair - every time I turned my wheel, I'd hear a rattling sound coming from within the steering column, as if a loose screw had been dropped inside and not recovered. Now I have to return to the dealer service center to have this issue resolved. It's inconvenient, but the fine service I've received otherwise speaks loudly to th quality of this dealer. I just wish my airbag repair had been completed completely correctly... But we're all human. More

Very disappointed! Took too long in the checkout line. Everyone too busy eating lunch at their desks. I really don't want to smell the onions and tacos or watch people Took too long in the checkout line. Everyone too busy eating lunch at their desks. I really don't want to smell the onions and tacos or watch people eating their giant sandwiches as I stand in line. Car was filthy. Wondering why it was washed on Friday when it wasn't ready for pick up until Monday. You need to figure out the flow in the parking lot as it is ridiculous pulling in and out. More

Best sale ever! I've bought many vehicles, however this has been the easiest transaction ever!! Salesmen was knowledgeable and very helpful and very personable . Be I've bought many vehicles, however this has been the easiest transaction ever!! Salesmen was knowledgeable and very helpful and very personable . Best deal and great people. More

Great dealer ship They take care of issues very fast I am impressed with there work. I was working with one sales man day came back worked with new sales man they both They take care of issues very fast I am impressed with there work. I was working with one sales man day came back worked with new sales man they both did a very good job at taking care of my family needs.. More

I couldn't be more happy with my Acura experience. The salesperson, Kyle, was thorough, personable and unhurried. Great experience! Derek in finance was equally great. with my Acura experience. The salesperson, Kyle, was thorough, personable and unhurried. Great experience! Derek in finance was equally great. More

Great Sales experience - purchased a New MDX This was our first Acura purchase. Our sales consultant Jason Byerly was extremely helpful and made our transaction smooth. He was quick to respond This was our first Acura purchase. Our sales consultant Jason Byerly was extremely helpful and made our transaction smooth. He was quick to respond by email and very kind and professional in person. We will definitely be using the dealership for service. I purchased an item in the parts department while I was there and the customer service was excellent in this department as well. More

ILX Purchase Ray and Brian were both awesome...could not have been better! I would definitely come back again for future purchases and refer to friends as well. Ray and Brian were both awesome...could not have been better! I would definitely come back again for future purchases and refer to friends as well. More

Great Service!! Great service again from Acura Columbus. Car was done in less time than quoted and nice and clean. I highly recommend Acura Columbus for sales and s Great service again from Acura Columbus. Car was done in less time than quoted and nice and clean. I highly recommend Acura Columbus for sales and service. More

Not a good car buying experience We had a hard time get a fair price for the car. We were low balled on our trade- in. Then we received a certified vehicle that had body damage (dent) We had a hard time get a fair price for the car. We were low balled on our trade- in. Then we received a certified vehicle that had body damage (dent). We returned the vehicle for repair. The vehicle was kept over night., however the repairs weren't completed. I've been asked to bring the car back in a week and half to be repaired. This experience started bad and continues on the same path. More

Reliable service Received my car within given projected time frame. Had great availability of service dates and time. Car was washed and looked better than when I to Received my car within given projected time frame. Had great availability of service dates and time. Car was washed and looked better than when I took it in. Staff is friendly. More