Acura Columbus

Help for a desperate traveler I pulled into the dealership with no appointment on Saturday of July 4th weekend, with a tire pressure sensor indicating a flat was coming. They squee I pulled into the dealership with no appointment on Saturday of July 4th weekend, with a tire pressure sensor indicating a flat was coming. They squeezed me in, diagnosed the problem as a nail hole, plugged the hole, all within an hour (without an appointment). Then they did not charge me since "you've already had your trip )Washington to Chicago) interrupted. We can't charge you anything." These are fine people, who make Acura a class brand. More

Came from Indy Just to Buy from Steve Online, I found the year, exterior, interior, & package of RDX that I had been looking for for months, but it was 3 hours away. A used one with every Online, I found the year, exterior, interior, & package of RDX that I had been looking for for months, but it was 3 hours away. A used one with everything the way I wanted it was hard to find, but I just happened to see this one online before it was taken down because it couldn't be sold yet. Steve contacted me anyway, told me the situation, & kept in touch with me for over a month. He went out of his way to get the issue resolved quicker than expected so I could come take it for a drive. I had never even driven an RDX before, but I knew it had all the gadgets that I wanted & was a reliable brand. Steve showed me the basics & sent me out for a test drive. I knew that was it for me & that I wanted to go back to Indy with this vehicle. That's where Brian came in & helped me get financed so I could drive my new (to me) car home that day. And when I had an issue getting the title transferred to Indiana, Brian & Ted were there to help & sent me exactly what the BMV needed. I only spent about 4 hours at the dealership that day, but every single person I came in contact with was extremely nice & wanted to make sure I was getting the experience I deserved while buying a car. Acura Columbus has made themselves my dealer from now on, no matter how far the drive!!! More

Helpful and easy to work with. The service was completed very quickly and the employees are very helpful and interested in making sure that you have a positive experience as their c The service was completed very quickly and the employees are very helpful and interested in making sure that you have a positive experience as their customer! More

Overall good experience Service was completed on time and customer experience was good. I would shop here again and recommend this dealership to friends and family. Service was completed on time and customer experience was good. I would shop here again and recommend this dealership to friends and family. More

Great Experience I purchased a new Acura RDX on Monday after test driving it last weekend. I often think of car buying as a painful experience but this could not have I purchased a new Acura RDX on Monday after test driving it last weekend. I often think of car buying as a painful experience but this could not have been easier or more pleasant. My sales associate Steve Auld was great as well as everyone I came in contact with at Acura. I would recommend Acura Columbus to any of my friends. Not to mention I love my new car! More

Excellant customer Service and a ver knowledgeable staff. Work done: Machined rotors on front brakes. rotated and balanced 4 wheels. Washed vehicle. Provided a loaner vehicle at no charge. Did not charge Work done: Machined rotors on front brakes. rotated and balanced 4 wheels. Washed vehicle. Provided a loaner vehicle at no charge. Did not charge for tire rotation because the other work done which necessitated removing all four wheels. Service adviser, Jami Meredith explained that charging for rotation would have been "double dipping" since the wheels had to be removed anyway. More

willingness to find the problem and fix it They worked to find some on going problems with my MDX and now everything is fixed! Plus I always get my oil changed there and I'm always happy with They worked to find some on going problems with my MDX and now everything is fixed! Plus I always get my oil changed there and I'm always happy with the service. More

Experience with Acura Columbus I just recently purchased my second car from Acura Columbus and would like to comment on my experience. The sales staff was great especially Ben and Z I just recently purchased my second car from Acura Columbus and would like to comment on my experience. The sales staff was great especially Ben and Zack. In addition, John Connelly was great as well. It's my second car I purchased from them and would highly recommend them to anyone. In addition, I would like to comment on the service department as well. Our suv had some scratches on it and they buffed them out as we waited. Each time we have been there the staff has been very helpful. Buying a car is never fun, but with them, both times went about as well as I could ever expect. I would highly recommend Acura Columbus to anyone interested in purchasing a vehicle. Lastly, our Acuras have been the best cars we have ever owned. More

Friendly Staff and an Excellent Service The staff at Acura of Columbus make you feel comfortable and make car buying a fun, low pressure experience. Each member of their team works very well The staff at Acura of Columbus make you feel comfortable and make car buying a fun, low pressure experience. Each member of their team works very well together and made us feel that no matter who was taking care of us we were in good hands. Every person we met with was knowledgable and eager to help. My wife and I will definitely come back here every time we need a new car! Adam is the man! More

Seat Belt Took very good care of me when there and provided a car for me while fixing seat belt. Very suprized that the seat belt stuck open and would not retr Took very good care of me when there and provided a car for me while fixing seat belt. Very suprized that the seat belt stuck open and would not retract for a new car, then that a part was missing when they went to install and they had to get it shipped overnight but I could not return back to Columbus for a couple day, so I made 3 trips to Columbus for something that never should of broke. You guys do always take care of a problem and that is why we went with this car. Thanks Jill More