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Acura Columbus

Dublin, OH

4.9
2,981 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,981 reviews

August 01, 2016

Fast and easy Great staff that was very quick and too the point - at my request. Also very knowledgeable. They were very friendly and negotiating was very easy. More

by bjmussio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Watts
Aug 01, 2016 -

Acura Columbus responded

Friendly, easy and quick are music to my ears! Thanks for buying a car from us! Thanks, John Connelly Owner/Acura Columbus

July 29, 2016

Outstanding Customer Service and Professionalism Simply an excellent experience getting my RDX serviced... great customer service Chris Diglia is truly a "superstar" Service advisor and superb repres More

by tmediate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diglia
Jul 31, 2016 -

Acura Columbus responded

Thanks for such a nice review! Chris will be very happy. Thanks for being our customer. - John Connelly Owner/Acura Columbus

July 29, 2016

recall repaiir Everyone was helpful and courteous. The only negative was the dirty marks left on the floor mat on the driver's side. We hope we can get the stains o More

by RBUZARD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2016 -

Acura Columbus responded

Sorry on the floor mat! I know that Larry Jones spoke with you. If we can help, please let me know. Thanks, John Connelly Owner/Acura Columbus

July 28, 2016

great job We needed to have service done on very short notice due to travel plans. Parts were ordered, service scheduled us for the next day. When we arrived, e More

by ALEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Meyer
Jul 28, 2016 -

Acura Columbus responded

Alex- Great story! Thank you for sharing! Have a good trip. - John Connelly Owner/Acura Columbus

July 27, 2016

Always Amazing I just purchased my second vehicle with Acura Columbus. Zack was great to work with! He took the time to explain all of the features in my new car. He More

by KTREARDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Warren, Derek Watts
Jul 27, 2016 -

Acura Columbus responded

Thanks for buying a second car from us! Fun is a word I like to hear! Thanks, John Connelly Owner/Acura Columbus

July 27, 2016

New lease. Great job, I was in an out in an hour to return lease and get a new 2017. Steve and Derek we very helpful and clear on information. I would highly More

by JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Watts
Jul 27, 2016 -

Acura Columbus responded

That is awesome that you were able to get in and out like that. We are constantly trying to improve the process and meet expectations. Thanks for the business! - John Connelly Owner/Acura Columbus

July 26, 2016

Wast of money Took my 07 Mdx for ABS light, dropped off my car , I was told that they would charge me $120 for a diagnostic check, never told me that it's $120 for More

by iyadabukweik
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Meyer
Aug 07, 2016 -

Acura Columbus responded

Unfortunately, your car had a lot of issues. Would have taken many hours just to document what needed to be done. Sorry for the communication issues. I hope you are doing well. - John Connelly Owner/Acura Columbus

July 24, 2016

Smooth recall repair Bob was courteous and helpful. The repair was done very well and vehicle was returned clean. Great to have wifi and coffee while I waited at the dea More

by DDETWILER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Meyer
Jul 25, 2016 -

Acura Columbus responded

I am glad Bob was able to help! Thank you for being our customer and have a great week! - John Connelly Owner/Acura Columbus

July 23, 2016

Courteous and fast service My Acura was part of the Tamara airbag recall. from getting my rental car to towing the Acura in for the replacement airbag, my experience was excelle More

by GMOWERY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2016 -

Acura Columbus responded

I really appreciate your very nice review. The airbag recall has been a challenge and we are doing our best to help. Thank you for your patience! - John Connelly Owner/Acura Columbus

July 21, 2016

Always a pleasant experience Zach was helpful and pleasant. Usually get you in and out with a loaner. I never worry about taking my MDX here for service, my last two visits have b More

by SHYLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Warren
Jul 25, 2016 -

Acura Columbus responded

Thank you very much! I am glad Zach has been able to help. - John Connelly Owner/Acura Columbus

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