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Acura Columbus

Dublin, OH

4.9
2,981 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,981 reviews

September 01, 2016

Happy with my new car!! I mainly worked with Mike Shaw. He was very helpful, knowledgable and got me a great deal on the car that was right for my family. Highly recommend th More

by justinehart03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin King, Derek Watts
Sep 01, 2016 -

Acura Columbus responded

We really appreciate your recommendation! It means a lot to us. Thanks for being our customer! - John Connelly Owner/Acura Columbus

August 30, 2016

Busy day at Acura Things were backed up when I arrived for my 8:30 appointment. Eddie rode in my vehicle with me and was great. He quickly identified the noise. I was More

by jim.aldridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Diglia, Julie Holmes
Aug 30, 2016 -

Acura Columbus responded

Jim- Sorry for the delay. I hate that your time was wasted. I am glad that Eddie was able to ride with you. This has been a new role for us and I think it definitely helps in getting noises diagnosed quicker and more accurately. I'd like all customers with noise complaints to take a ride with us so we can be on the same page! Thanks, John Connelly Owner/Acura Columbus

August 30, 2016

New Tires Once again service with Acura Columbus was easy and on time. I have never priced tires with a dealer in the past thinking they would be expensive com More

by rjr0867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2016 -

Acura Columbus responded

Thank you! I wish we could convince more people to check us out for tires! We are going to update our xxx information and our website to get some more traction in tire sales. Thanks, John

August 27, 2016

Awesome Great service for replacing the airbag and supplying me with a rental car !! They called me and got me in the next day !! Thank you More

by KIVAK4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bell
Aug 28, 2016 -

Acura Columbus responded

We really appreciate this feedback! The airbag recalls have been very challenging and I am glad we did a good job for you. - John Connelly Owner/Acura Columbus

August 25, 2016

Transmission Review The folks at Acura Columbus was all very attentive, nice and proactive. The overall customer experience here has been top notch since my July purchas More

by cjkowalke91
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2016 -

Acura Columbus responded

Thanks for bering our customer! Glad Jami and Eddie could help. - John Connelly Owner/Acura Columbus

August 24, 2016

Acura Columbus Working with Adam Hannah and Ben King was very easy and they helped me buy the car I was looking for. Ben went out of his way to show me the car after More

by McCabeB
Recommend Dealer
Yes
Employees Worked With
Adam Hannah, Benjamin King, Benjamin King, Adam Hannah
Aug 24, 2016 -

Acura Columbus responded

Thanks for the recommendation and I am very happy that it was easy. That is what we want. Thanks for your nice words for Adam and Ben. I know they appreciate it. - John Connelly Owner/Acura Columbus

August 24, 2016

Got 'er done My wheel cracked, and I was desparate to get it fixed. Not only did this dealer get the wheel fixed correctly, they also performed the standard multi- More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2016 -

Acura Columbus responded

Nick- I am glad we could help. We appreciate the feedback. I have held off on Sundays because it is nice to give everyone at the store a day off. Life moves fast and it is nice to spend time with family. I know the world is 24/7, but a break is necessary for sanity. However, if you need me on a Sunday, feel free to email me at johnconnelly@acuracolumbus.com or call 614-763-2101. - John Connelly Owner/Acura Columbus

August 24, 2016

2017 Acura MDX Zack Warrer was great throughout the sales process. The trade negotiation process was okay, and they took the time to setup and walk through all the More

by longcraa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Milliser, Zack Warren
Aug 24, 2016 -

Acura Columbus responded

Thanks for the feedback! I am glad Brian and Zack could help and we greatly appreciate the recommendation. - John Connelly Owner/Acura Columbus

August 24, 2016

charged for rotation and then reinbursed I am VERY unhappy that after the wife got home I looked at the bill and then the car and saw that even though I was charged for rotation of the tires More

by LARRY.POWELLPRINTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know who else as the wife brought in the car., Zack Warren
Sep 09, 2016 -

Acura Columbus responded

Larry- If you can update this review, we'd appreciate it. I was very happy for the feedback so we could fix the problems. I am always happy to hear about the problems, so we can fix them. The customers that stay quiet are the ones that worry me! Thanks, John Connelly Owner/Acura Columbus

August 23, 2016

Great service, very prompt and detailed information. Personnel at Acura Columbus are professional, serious about the service they provide and reasonable priced. They always give really good details about More

by FERNANDEZ.71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2016 -

Acura Columbus responded

Thank you very much!! We are glad to have you as our customer. - John Connelly Owner/Acura Columbus

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