Acura Columbus

Excellent Experience! I came in for a brake noise problem. They were able to quickly identify the problem and get it fixed. Everyone is always welcoming and very helpful. I came in for a brake noise problem. They were able to quickly identify the problem and get it fixed. Everyone is always welcoming and very helpful. More

DJG Review Very customer friendly. All our questions were answered. Went above and beyond addressing our concerns, for example: would the car hatchback open clea Very customer friendly. All our questions were answered. Went above and beyond addressing our concerns, for example: would the car hatchback open clearly while in our garage. He suggested we drive the car to our house so we could find out - it cleared the garage door. More

Good experience No complaints. Everything was done as planned. Eddie is always great. Jamie told me what would happen and when they'd be done. She communicates well No complaints. Everything was done as planned. Eddie is always great. Jamie told me what would happen and when they'd be done. She communicates well. More

Efficient and Friendly The dealership personnel were very helpful and accommodating both with scheduling and the services rendered. I would consider purchasing there again a The dealership personnel were very helpful and accommodating both with scheduling and the services rendered. I would consider purchasing there again and would also consider their service department for vehicles purchased elsewhere. More

Always the best Always awesome service and always friendly;) I always go here to get my oil changed and car checked and I am never disappointed because they don't mis Always awesome service and always friendly;) I always go here to get my oil changed and car checked and I am never disappointed because they don't miss anything... The only thing is the price but I guess to get the best you charge the best... More

way too long for oil change Scheduled online and specifically requested oil change service only. Process took one and half hours to execute. Why? A little pushy with ancillary Scheduled online and specifically requested oil change service only. Process took one and half hours to execute. Why? A little pushy with ancillary services requests. More

Helpful sales person Rated Good, rather than excellent because a little hard to find. Only noticed Acura sign after I drove past it. Have purchased Accords in the past, Rated Good, rather than excellent because a little hard to find. Only noticed Acura sign after I drove past it. Have purchased Accords in the past, where the Westerville showroom is quite large and a little more "homey". Really liked my sales person. He helped me make some major decisions, without making me feel pressured. More

New Car Purchase I bought 2017 RDX and dealt with Steve and Ben king. They both were professional and very knowledgeable. I had pleasure working with both of them. I bought 2017 RDX and dealt with Steve and Ben king. They both were professional and very knowledgeable. I had pleasure working with both of them. More

Driver Airbag replacement per Safety Recall I booked the appointment online after receiving the call that my part had come in. I was in and out in an hour and a half. I booked the appointment online after receiving the call that my part had come in. I was in and out in an hour and a half. More

Airbag Recall Recall repair handled promptly with good communication. Routine maintenance provided as part of the service. Very satisfied with the service and the Recall repair handled promptly with good communication. Routine maintenance provided as part of the service. Very satisfied with the service and they even washed the car. More